Did I just blow an SWU on PE?
Jun 30, 2022, 4:52 pm
#1
Original Poster
Join Date: Aug 2011
Location: MIA, VIE and DPS
Programs: DL Plat 1MM, AA EXP 3MM, SQ Krisflyer Gold, UA Silver, Marriott LTT, HH Gold
Posts: 1,132
Did I just blow an SWU on PE?
I am on AA716 on a Y (S) ticket and was on the upgrade list (SWU) - 3rd on the list - 1 and 2 cleared and when I got to the gate (running, because my FLL flight was delayed) the agent said - hi Mr Flying Geek. Sorry, there is no more space in Business. I have a a middle seat in PE - would you prefer that over the Aisle seat in Coach? I said yes - got a boarding pass and by the time I sat down I noticed that the Boarding Pass says “Business” and the Class is C ( I am in row 15). I had gotten the occasional free upgrade from Y->PE in the past and the thought hadn’t occurred to me that this seat might cost me a SWU. There is no SWU taken out of the account (yet) and in the upgrade list my name did not have a check mark for cleared.
My bags didn’t make the flight - so will probably have to deal with CS anyways at some point.
1, Any thoughts if I blew an SWU on PE?
2, Assuming I did, is it reasonable to complain that they should make it clearer that a PE upgrade might cost you an SWU?
If I blew it - I blew it -but if I did, I figured this message might serve as a warning to think properly before accepting a PE seat at the gate
My bags didn’t make the flight - so will probably have to deal with CS anyways at some point.
1, Any thoughts if I blew an SWU on PE?
2, Assuming I did, is it reasonable to complain that they should make it clearer that a PE upgrade might cost you an SWU?
If I blew it - I blew it -but if I did, I figured this message might serve as a warning to think properly before accepting a PE seat at the gate
Jun 30, 2022, 5:12 pm
#3
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS MVPG
Posts: 1,395
I am on AA716 on a Y (S) ticket and was on the upgrade list (SWU) - 3rd on the list - 1 and 2 cleared and when I got to the gate (running, because my FLL flight was delayed) the agent said - hi Mr Flying Geek. Sorry, there is no more space in Business. I have a a middle seat in PE - would you prefer that over the Aisle seat in Coach? I said yes - got a boarding pass and by the time I sat down I noticed that the Boarding Pass says “Business” and the Class is C ( I am in row 15). I had gotten the occasional free upgrade from Y->PE in the past and the thought hadn’t occurred to me that this seat might cost me a SWU. There is no SWU taken out of the account (yet) and in the upgrade list my name did not have a check mark for cleared.
My bags didn’t make the flight - so will probably have to deal with CS anyways at some point.
1, Any thoughts if I blew an SWU on PE?
2, Assuming I did, is it reasonable to complain that they should make it clearer that a PE upgrade might cost you an SWU?
If I blew it - I blew it -but if I did, I figured this message might serve as a warning to think properly before accepting a PE seat at the gate
My bags didn’t make the flight - so will probably have to deal with CS anyways at some point.
1, Any thoughts if I blew an SWU on PE?
2, Assuming I did, is it reasonable to complain that they should make it clearer that a PE upgrade might cost you an SWU?
If I blew it - I blew it -but if I did, I figured this message might serve as a warning to think properly before accepting a PE seat at the gate
Jun 30, 2022, 5:12 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,023
OP monitor your account to make sure it wasn't yanked. SWU's aren’t redeemed for PE only J or F.
Last edited by enviroian; Jun 30, 2022 at 6:58 pm Reason: Spelling
Jun 30, 2022, 6:48 pm
#6
Join Date: Jul 2004
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Posts: 6,670
Jun 30, 2022, 7:38 pm
#7
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
If your boarding pass says Priority Business and the booking code says "C", you are upgraded to Business, and gotten a seat assignment in PE. As such, the SWU will be pulled.
According to current rules, an upgrade to PE should not take an SWU. The best way is probably to email [email protected] and request it to be re-instated
According to current rules, an upgrade to PE should not take an SWU. The best way is probably to email [email protected] and request it to be re-instated