Anyone Else Not Getting Proper Miles for Flights?
Feb 23, 2022, 1:02 pm
#1
Original Poster
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,295
Anyone Else Not Getting Proper Miles for Flights?
I was looking at my account today and noticed that AA seems to have reduced the award miles I'm being credited for flights. For example, I flew last week MDT-PHL-PBI. I was given 50 base miles and 60 bonus miles for a total of 110 miles. From PHL-PBI I was given 575 base miles and 690 bonus miles for a total of 1,265 miles. This is well below what I would normally earn as an EXP. Does this have to do with the switch to the new accrual system or is this an error I should look into? Seems like a huge discrepancy
Feb 23, 2022, 1:07 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Take a look at your ticket; see how much the fare was before taxes and fees.
Feb 23, 2022, 1:07 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,035
I was looking at my account today and noticed that AA seems to have reduced the award miles I'm being credited for flights. For example, I flew last week MDT-PHL-PBI. I was given 50 base miles and 60 bonus miles for a total of 110 miles. From PHL-PBI I was given 575 base miles and 690 bonus miles for a total of 1,265 miles. This is well below what I would normally earn as an EXP. Does this have to do with the switch to the new accrual system or is this an error I should look into? Seems like a huge discrepancy
Feb 23, 2022, 1:09 pm
#4
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Feb 23, 2022, 1:19 pm
#5
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,399
I was looking at my account today and noticed that AA seems to have reduced the award miles I'm being credited for flights. For example, I flew last week MDT-PHL-PBI. I was given 50 base miles and 60 bonus miles for a total of 110 miles. From PHL-PBI I was given 575 base miles and 690 bonus miles for a total of 1,265 miles. This is well below what I would normally earn as an EXP. Does this have to do with the switch to the new accrual system or is this an error I should look into? Seems like a huge discrepancy
Feb 23, 2022, 1:36 pm
#6
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,066
Looks about right for a base fare of around $125 (for 625 base award miles). Total fare price would have been around $158 with taxes/fees (7.5% US domestic excise tax + 2 x $4.50 PFCs + 2 x $4.50 US segment tax + $5.60 TSA tax). Miles are split based on stage length of segments and MDT-PHL is only 84 miles or roughly 8.1% of total trip length. 625 x .081 is roughly 50 miles. The remainder of the miles (575) were credited to the longer PHL-PBI segment.
Last edited by xliioper; Feb 23, 2022 at 1:50 pm
Feb 24, 2022, 9:54 am
#7
Original Poster
Join Date: Nov 2003
Location: ORD / MDW / FLL
Programs: DL DM/1MM, AA EXP, SPG Platinum, Hyatt Platinum, Marriott Platinum
Posts: 2,295
Folks on here are far smarter than I. I appreciate all of the insights. Looks like the number were right based on fare and whatnot. Thanks everyone!