Schedule change nearly a nightmare
Feb 12, 2022, 12:21 am
#1
Original Poster
Join Date: Sep 2016
Location: PBI/MIA
Programs: AAdvantage Gold, HHonors Diamond, Marriott Gold, Skymiles, Mileage Plus
Posts: 397
Schedule change nearly a nightmare
Flying MIA-EDI in May. Original routing out was MIA-ORD-LHR-EDI. Last week, I was notified that the schedule had changed and I was now going nonstop MIA-LHR. Fine.
Tonight I glanced at my Google Calendar for next month and saw the MIA-LHR flight on the date (but two months earlier) than I was supposed to have. The LHR-EDI leg was still in May. Yikes!
So, I called AA. Chose to get the callback. Four hours later, callback comes. The agent is very helpful but needs someone else to approve the schedule fix. So, I was on the line for an hour, but it was fixed.
I've never seen this happen where the schedule change moves up two months. I will be much more careful about checking things going forward!
Tonight I glanced at my Google Calendar for next month and saw the MIA-LHR flight on the date (but two months earlier) than I was supposed to have. The LHR-EDI leg was still in May. Yikes!
So, I called AA. Chose to get the callback. Four hours later, callback comes. The agent is very helpful but needs someone else to approve the schedule fix. So, I was on the line for an hour, but it was fixed.
I've never seen this happen where the schedule change moves up two months. I will be much more careful about checking things going forward!
Feb 12, 2022, 8:17 am
#2
Join Date: Dec 2000
Location: SKB/LHR
Programs: AA EXP
Posts: 151
Could it be an issue of American Vs British date format that caused the "nightmare" in the first place? Such as ....say you were scheduled to travel on 5/3/22 American date format (May 3rd) but the rebook was made in a UK point of sale for 5/3/22 British date format (5th March).
Feb 12, 2022, 8:43 am
#3
Original Poster
Join Date: Sep 2016
Location: PBI/MIA
Programs: AAdvantage Gold, HHonors Diamond, Marriott Gold, Skymiles, Mileage Plus
Posts: 397
Could it be an issue of American Vs British date format that caused the "nightmare" in the first place? Such as ....say you were scheduled to travel on 5/3/22 American date format (May 3rd) but the rebook was made in a UK point of sale for 5/3/22 British date format (5th March).
Feb 12, 2022, 2:27 pm
#4
Join Date: Dec 2007
Programs: UA 1K, AA EXP, Marriott Titanium,
Posts: 244
Flying MIA-EDI in May. Original routing out was MIA-ORD-LHR-EDI. Last week, I was notified that the schedule had changed and I was now going nonstop MIA-LHR. Fine.
Tonight I glanced at my Google Calendar for next month and saw the MIA-LHR flight on the date (but two months earlier) than I was supposed to have. The LHR-EDI leg was still in May. Yikes!
So, I called AA. Chose to get the callback. Four hours later, callback comes. The agent is very helpful but needs someone else to approve the schedule fix. So, I was on the line for an hour, but it was fixed.
I've never seen this happen where the schedule change moves up two months. I will be much more careful about checking things going forward!
Tonight I glanced at my Google Calendar for next month and saw the MIA-LHR flight on the date (but two months earlier) than I was supposed to have. The LHR-EDI leg was still in May. Yikes!
So, I called AA. Chose to get the callback. Four hours later, callback comes. The agent is very helpful but needs someone else to approve the schedule fix. So, I was on the line for an hour, but it was fixed.
I've never seen this happen where the schedule change moves up two months. I will be much more careful about checking things going forward!