AA working hard to not get customers

Old Jan 27, 2022, 7:32 pm
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AA working hard to not get customers

decided to make the jump to AA from DL. inquired about a status challenge and was told they were not coming back until march. that was the end of the conversation.

ok, I'll just stick with DL until march. if not longer.
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Old Jan 27, 2022, 7:37 pm
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Originally Posted by gitismatty
decided to make the jump to AA from DL. inquired about a status challenge and was told they were not coming back until march. that was the end of the conversation.

ok, I'll just stick with DL until march. if not longer.
Are you unaware that status challenges need to be completely redesigned in view of the revised AAdvantage program? Since actual flying has been deemphasized, a flying challenge would make no sense. Neither would a shopping or spending challenge.

I'm sure the "brain trust" at AA is still trying to figure this out.
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Old Jan 27, 2022, 8:02 pm
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Would have thought all of those details would have been worked while the program was being designed.
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Old Jan 27, 2022, 8:05 pm
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Originally Posted by TomMM
Would have thought all of those details would have been worked while the program was being designed.
That's not how it works at AA.
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Old Jan 27, 2022, 9:55 pm
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Originally Posted by gitismatty
decided to make the jump to AA from DL.
Why?
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Old Jan 27, 2022, 10:24 pm
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Originally Posted by NYC Flyer
Why?
I have no idea why someone would willingly switch from DL to AA, especially now.
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Old Jan 27, 2022, 10:51 pm
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It's a great title for a thread
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Last edited by cfw; Jan 27, 2022 at 10:57 pm
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Old Jan 27, 2022, 11:05 pm
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Of all the ways AA is trying to shoo away customers, this one seems fairly mild.
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Old Jan 28, 2022, 12:02 am
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Originally Posted by gitismatty
decided to make the jump to AA from DL. inquired about a status challenge and was told they were not coming back until march. that was the end of the conversation.

ok, I'll just stick with DL until march. if not longer.
Yea switching seems nuts right now but if you wanted to do it because AA has better route and times for your primary flights, ok. Cool. Except the new program begins in March but has kinda started in January but uh yea they are a mess. So thats probably why no one now you couldnt earn any loyalty points towards a goal since theyre not sharing what loyalty points youre earning exactly until March 1
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Old Jan 28, 2022, 8:08 am
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heck... I have been thinking of switching to BA ... it seems simpler to qualify..
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Old Jan 28, 2022, 8:31 am
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Originally Posted by PotomacApproach
Of all the ways AA is trying to shoo away customers, this one seems fairly mild.
Yeah I saw the thread title and assumed it was about the turkey sandwich.
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Old Jan 28, 2022, 8:45 am
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Originally Posted by gitismatty
decided to make the jump to AA from DL. inquired about a status challenge
Well, there's your problem. You asked for a status challenge! No one at AA is interested in challenging DL's status as the least bad of the US3.
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Old Jan 28, 2022, 8:58 am
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Originally Posted by fotographer
heck... I have been thinking of switching to BA ... it seems simpler to qualify..
I am switching to BA. Silver is OW Sapphire. Gets me the MCE seats on booking. No upgrades, but do not get those anyway as AA Plat
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Old Jan 28, 2022, 10:45 am
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Originally Posted by vasantn
Are you unaware that status challenges need to be completely redesigned in view of the revised AAdvantage program? Since actual flying has been deemphasized, a flying challenge would make no sense. Neither would a shopping or spending challenge.

I'm sure the "brain trust" at AA is still
trying to figure this out.
I don't think that's the issue. March is the beginning of the qualifying period now.
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Old Jan 28, 2022, 11:20 am
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AA's program became more interesting this year. Many online travel blogs have posted a myriad of ways to gain status w/o butt in the seat. I think AA is the only airline,( i am probably wrong) where you can qualify on spend alone.
For me, I have both Citi and Barclay cc so I will be able to get maximum value and points thru my business spend. In addition, for me, being LAX based, AA goes where I want to go and offers me the best flight choices. Wish there were more bigger planes but that's not just in the cards so far this year. In addition, I have tremendous upgrade success every-time I fly when I don't pay for premium (that's joke) class.
Flying is no longer a glamorous thing. Its a way to get from Point A to Point B. So let your $$$ talk and let the best schedule win. In the end, that's the power we, as passengers, have with all airlines.
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