Award Miles Posted, but no Elite Qualifying Miles?
#1
Original Poster
Join Date: Dec 2014
Posts: 19
Award Miles Posted, but no Elite Qualifying Miles?
Hey all-
On my most recent trip (this past week), I flew r/t from HEL - JFK, and in the activity section of my profile, the award miles have posted already, which has been the usual case. However, no Elite Qualifying Miles or Dollars have been posted, which is not typical. Has this occurred to anyone else? Is it possible that they will be posted later, or do I need to contact AA regarding this? I know they usually don't respond to missing miles so soon after a flight, but since the award miles already posted, does that rule still apply?
This is a strange occurrence, and I was hoping someone out there had had a similar experience. Thanks!
On my most recent trip (this past week), I flew r/t from HEL - JFK, and in the activity section of my profile, the award miles have posted already, which has been the usual case. However, no Elite Qualifying Miles or Dollars have been posted, which is not typical. Has this occurred to anyone else? Is it possible that they will be posted later, or do I need to contact AA regarding this? I know they usually don't respond to missing miles so soon after a flight, but since the award miles already posted, does that rule still apply?
This is a strange occurrence, and I was hoping someone out there had had a similar experience. Thanks!
![](https://cimg5.ibsrv.net/gimg/www.flyertalk.com-vbulletin/1030x437/capture_d0042879e0460fdc3e9268e74ffa7b565c71a86f_68ef83195e5a5c5aadb38b453964082fab3132ca.png)
#2
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,931
Is this a basic economy fare? The fare code (B) seems to indicate so. On an AA coded flights, Basic Economy fares are no longer elite-qualifying (do not earn EQMs/EQDs/EQSs). https://www.aa.com/i18n/travel-info/...n-airlines.jsp
-FlyerBeek
-FlyerBeek
#3
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,686
Basic Economy is showing as O class, from a sample booking on this route. Ticket originates in HEL.
The number of base miles in each direction of 6540 - tells me the value of your ticket is $1308 each direction. excluding taxes. So close to $3K RT.
A basic economy ticket purchased on USA AA site - is around $800 RT total.
And the Bonus miles are a 0.6x multiplier so you are AA Platinum.
Helsinki, Finland to New York, NY
Wednesday, January 12, 2022
5:00 PM
6:45 PM
AA 8985 359-Airbus A350
Operated by Finnair
2. I would call AAdvantage desk, something isn't right.
3. It is likely that the AA system thinks it is BE fare and not showing - but your "B" fare is not Basic Economy - ticket price too high.
A note on BE fares from AA site:
^^ Basic Economy fares will be booked in 'B' (marketed and operated by American). For American codeshare flights (marketed by American and operated by British Airways or Iberia or Finnair), Basic Economy fares could be booked in any eligible OA economy fare.
But the ticket price is too high here to be a BE fare. I think it is just AA site can't process the note above and flags it as BE.
The number of base miles in each direction of 6540 - tells me the value of your ticket is $1308 each direction. excluding taxes. So close to $3K RT.
A basic economy ticket purchased on USA AA site - is around $800 RT total.
And the Bonus miles are a 0.6x multiplier so you are AA Platinum.
Helsinki, Finland to New York, NY
Wednesday, January 12, 2022
5:00 PM
6:45 PM
AA 8985 359-Airbus A350
Operated by Finnair
- Basic Economy
- Meals: N/A
- Booking code: O
- Class: Basic Economy
2. I would call AAdvantage desk, something isn't right.
3. It is likely that the AA system thinks it is BE fare and not showing - but your "B" fare is not Basic Economy - ticket price too high.
A note on BE fares from AA site:
^^ Basic Economy fares will be booked in 'B' (marketed and operated by American). For American codeshare flights (marketed by American and operated by British Airways or Iberia or Finnair), Basic Economy fares could be booked in any eligible OA economy fare.
But the ticket price is too high here to be a BE fare. I think it is just AA site can't process the note above and flags it as BE.
Last edited by cova; Dec 19, 2021 at 8:48 am
#4
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,931
-FlyerBeek
#5
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,399
AA B fares are Basic Economy. Why do we think this wasn't a Basic Economy fare? The price doesn't necessarily mean it's not, especially since it's a codeshare.
#6
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,686
Doing a booking on Travelocity (or AA.com)
Both Basic Economy and Regular Economy show as O class.
Just the BE ticket shows: Fare: Basic Economy $600+
Regular Economy Fare: Main Cabin $800+
A fully refundable ticket shows as Y class and prices out at $3000+ (what the traveler paid)
For many airlines B is just below Y - maybe where ever the ticket was booked overseas - it came out as refundable B fare.
Surprised that B fares in AA are ordered between Y and H. But this could be because for UA and others B fare is a discounted full fare, refundable ticket. Looking in Expert Flyer here.
Concluded that you can have very expensive Basic Economy Fares on International Carriers for last minute ticket purchases.
Both Basic Economy and Regular Economy show as O class.
Just the BE ticket shows: Fare: Basic Economy $600+
Regular Economy Fare: Main Cabin $800+
A fully refundable ticket shows as Y class and prices out at $3000+ (what the traveler paid)
For many airlines B is just below Y - maybe where ever the ticket was booked overseas - it came out as refundable B fare.
Surprised that B fares in AA are ordered between Y and H. But this could be because for UA and others B fare is a discounted full fare, refundable ticket. Looking in Expert Flyer here.
Concluded that you can have very expensive Basic Economy Fares on International Carriers for last minute ticket purchases.
Last edited by cova; Dec 19, 2021 at 5:32 pm
#7
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,686
Looking at Fare codes on Expert Flyer. Lots of B booking classes for HEL to JFK:
ONN4C8B4 AA B Round-Trip 351.00(USD) E V / 12M 14
QNN7C8B4 AA B Round-Trip 414.00(USD) E V / 12M 07
NNN0C8B4 AA B Round-Trip 482.00(USD) E V / 12M
LNN7C8B4 AA B Round-Trip 821.00(USD) E V / 12M 07
MNN0C8B4 AA B Round-Trip 961.00(USD) E V / 12M
KNN0C8B4 AA B Round-Trip 1108.00(USD) E V / 12M
HNN0C8B4 AA B Round-Trip 1391.00(USD) E V / 12M
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
Y1N0C0S0 AA Y Round-Trip 2635.00(USD) E -- / 12M
I suspect the flyer was on the 3rd from last one. Not included in the fare here is the Carrier Imposed Charges (Fee) which does count toward EQD.
But it appears to be a very expensive 3 day advance purchase BASIC ECONOMY fare.
Looks like for $135 more RT - you could have a Y fare.
But I am concluding you are on a Basic Economy.
You can contact AA for clarification but don't be disappointed.
Some Fare rules for the bolded one: BNN0C0B4
ECONOMY HAND BAGGAGE ONLY FARES
/ZERO BAGGAGE ALLOWANCE MUST BE DISCLOSED TO
CUSTOMER/
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED
- NONREF/BASIC - IN THE ENDORSEMENT BOX.
It is these two that is making me hedge:
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
The first letter of the Fare Basis Code BNN0C0B4 or BNN0C0M4 is generally what shows as the booking code, in both cases B.
The B or Y (after AA) is the Booking Class.
B is Basic
Y is Main Cabin
The difference between the two is B or M which is the second from last character in the Fare Basis, which is either B for Basic or M for Main cabin in this cases.
So if your fare basis is the BNN0C0M4 - it may show as booked in B but really is a Main Cabin the way Fin Air does it.
It this is the case - AA may be picking it up a Basic Economy - even though their could be a B fare code in Main Cabin.
I think it is work a call to AA - unless you still have a copy of the ticket receipt which may show the Fare Basis.
I am looking at the 14 day advanced purchase fares that both show as O for both Basic and Main.
ONN4C8B4 AA B Round-Trip 351.00(USD) E V / 12M 14
ONN4C8M4 AA O Round-Trip 486.00(USD) E V / 12M 14
Same thing here - O is the Fare code in both cases and the B or M being Basic or Main Cabin.
The ticketed person here - has a 3 day advance purchase fare what what I can tell.
ONN4C8B4 AA B Round-Trip 351.00(USD) E V / 12M 14
QNN7C8B4 AA B Round-Trip 414.00(USD) E V / 12M 07
NNN0C8B4 AA B Round-Trip 482.00(USD) E V / 12M
LNN7C8B4 AA B Round-Trip 821.00(USD) E V / 12M 07
MNN0C8B4 AA B Round-Trip 961.00(USD) E V / 12M
KNN0C8B4 AA B Round-Trip 1108.00(USD) E V / 12M
HNN0C8B4 AA B Round-Trip 1391.00(USD) E V / 12M
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
Y1N0C0S0 AA Y Round-Trip 2635.00(USD) E -- / 12M
I suspect the flyer was on the 3rd from last one. Not included in the fare here is the Carrier Imposed Charges (Fee) which does count toward EQD.
But it appears to be a very expensive 3 day advance purchase BASIC ECONOMY fare.
Looks like for $135 more RT - you could have a Y fare.
But I am concluding you are on a Basic Economy.
You can contact AA for clarification but don't be disappointed.
Some Fare rules for the bolded one: BNN0C0B4
ECONOMY HAND BAGGAGE ONLY FARES
/ZERO BAGGAGE ALLOWANCE MUST BE DISCLOSED TO
CUSTOMER/
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED
- NONREF/BASIC - IN THE ENDORSEMENT BOX.
It is these two that is making me hedge:
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
The first letter of the Fare Basis Code BNN0C0B4 or BNN0C0M4 is generally what shows as the booking code, in both cases B.
The B or Y (after AA) is the Booking Class.
B is Basic
Y is Main Cabin
The difference between the two is B or M which is the second from last character in the Fare Basis, which is either B for Basic or M for Main cabin in this cases.
So if your fare basis is the BNN0C0M4 - it may show as booked in B but really is a Main Cabin the way Fin Air does it.
It this is the case - AA may be picking it up a Basic Economy - even though their could be a B fare code in Main Cabin.
I think it is work a call to AA - unless you still have a copy of the ticket receipt which may show the Fare Basis.
I am looking at the 14 day advanced purchase fares that both show as O for both Basic and Main.
ONN4C8B4 AA B Round-Trip 351.00(USD) E V / 12M 14
ONN4C8M4 AA O Round-Trip 486.00(USD) E V / 12M 14
Same thing here - O is the Fare code in both cases and the B or M being Basic or Main Cabin.
The ticketed person here - has a 3 day advance purchase fare what what I can tell.
Last edited by cova; Dec 19, 2021 at 7:22 pm
#8
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,508
Looking at Fare codes on Expert Flyer. Lots of B booking classes for HEL to JFK:
ONN4C8B4 AA B Round-Trip 351.00(USD) E V / 12M 14
QNN7C8B4 AA B Round-Trip 414.00(USD) E V / 12M 07
NNN0C8B4 AA B Round-Trip 482.00(USD) E V / 12M
LNN7C8B4 AA B Round-Trip 821.00(USD) E V / 12M 07
MNN0C8B4 AA B Round-Trip 961.00(USD) E V / 12M
KNN0C8B4 AA B Round-Trip 1108.00(USD) E V / 12M
HNN0C8B4 AA B Round-Trip 1391.00(USD) E V / 12M
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
Y1N0C0S0 AA Y Round-Trip 2635.00(USD) E -- / 12M
I suspect the flyer was on the 3rd from last one. Not included in the fare here is the Carrier Imposed Charges (Fee) which does count toward EQD.
But it appears to be a very expensive 3 day advance purchase BASIC ECONOMY fare.
Looks like for $135 more RT - you could have a Y fare.
But I am concluding you are on a Basic Economy.
You can contact AA for clarification but don't be disappointed.
Some Fare rules for the bolded one: BNN0C0B4
ECONOMY HAND BAGGAGE ONLY FARES
/ZERO BAGGAGE ALLOWANCE MUST BE DISCLOSED TO
CUSTOMER/
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED
- NONREF/BASIC - IN THE ENDORSEMENT BOX.
ONN4C8B4 AA B Round-Trip 351.00(USD) E V / 12M 14
QNN7C8B4 AA B Round-Trip 414.00(USD) E V / 12M 07
NNN0C8B4 AA B Round-Trip 482.00(USD) E V / 12M
LNN7C8B4 AA B Round-Trip 821.00(USD) E V / 12M 07
MNN0C8B4 AA B Round-Trip 961.00(USD) E V / 12M
KNN0C8B4 AA B Round-Trip 1108.00(USD) E V / 12M
HNN0C8B4 AA B Round-Trip 1391.00(USD) E V / 12M
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
Y1N0C0S0 AA Y Round-Trip 2635.00(USD) E -- / 12M
I suspect the flyer was on the 3rd from last one. Not included in the fare here is the Carrier Imposed Charges (Fee) which does count toward EQD.
But it appears to be a very expensive 3 day advance purchase BASIC ECONOMY fare.
Looks like for $135 more RT - you could have a Y fare.
But I am concluding you are on a Basic Economy.
You can contact AA for clarification but don't be disappointed.
Some Fare rules for the bolded one: BNN0C0B4
ECONOMY HAND BAGGAGE ONLY FARES
/ZERO BAGGAGE ALLOWANCE MUST BE DISCLOSED TO
CUSTOMER/
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED
- NONREF/BASIC - IN THE ENDORSEMENT BOX.
#10
Join Date: Jun 2021
Location: DFW
Programs: AA EXP, BAEC Silver, IHG Platinum
Posts: 365
Pure speculation here, but I think AA mistook the (B) fare for Basic Economy even though clearly on their own website regarding partner earnings with Finnair, a (B) fare is a full fare economy fare. See https://www.aa.com/i18n/travel-info/...es/finnair.jsp The simplest explanation is usually the correct one, right? Wile e, I'd call AA and tell them they screwed up since their own website shows you should receive 1 EQM per mile flown and 20 % EQDs.
Also, before we crack the Rosetta Stone here on precisely what fare category he paid for and the price he paid, etc. Wile e, can you just tell us how you purchased the ticket? I did notice that the flight numbers are AA codeshares. Were the tickets purchased on aa.com or directly through Finnair?
Also, before we crack the Rosetta Stone here on precisely what fare category he paid for and the price he paid, etc. Wile e, can you just tell us how you purchased the ticket? I did notice that the flight numbers are AA codeshares. Were the tickets purchased on aa.com or directly through Finnair?
![](https://cimg1.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x990/screen_shot_2021_12_19_at_7_57_54_pm_6946560862f272ef0be8e5d109fe1d13aceb6eba.png)
Last edited by ghsbass0406; Dec 19, 2021 at 7:10 pm
#11
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,686
Pure speculation here, but I think AA mistook the (B) fare for Basic Economy even though clearly on their own website regarding partner earnings with Finnair, a (B) fare is a full fare economy fare. See https://www.aa.com/i18n/travel-info/...es/finnair.jsp The simplest explanation is usually the correct one, right? Wile e, I'd call AA and tell them they screwed up since their own website shows you should receive 1 EQM per mile flown and 20 % EQDs.
Also, before we crack the Rosetta Stone here on precisely what fare category he paid for and the price he paid, etc. Wile e, can you just tell us how you purchased the ticket? I did notice that the flight numbers are AA codeshares. Were the tickets purchased on aa.com or directly through Finnair?
![](https://cimg1.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x990/screen_shot_2021_12_19_at_7_57_54_pm_6946560862f272ef0be8e5d109fe1d13aceb6eba.png)
Also, before we crack the Rosetta Stone here on precisely what fare category he paid for and the price he paid, etc. Wile e, can you just tell us how you purchased the ticket? I did notice that the flight numbers are AA codeshares. Were the tickets purchased on aa.com or directly through Finnair?
![](https://cimg1.ibsrv.net/gimg/www.flyertalk.com-vbulletin/2000x990/screen_shot_2021_12_19_at_7_57_54_pm_6946560862f272ef0be8e5d109fe1d13aceb6eba.png)
Two fare codes in the system for FinnAir
BNN0C0B4 AA B Round-Trip 1957.00(USD) E -- / 12M
BNN0C0M4 AA Y Round-Trip 2092.00(USD) E-- / 12M
You can have a B fare (that posts as B) that has either a (B) Basic Booking Class or (M) Main Cabin Booking Class.
Question - which of the two did the person have? Maybe AA can't handle it - or if they can then the person was on the first of the two.
The traveler did get 100% Base Miles. But I think the two above gives you two options for that B fare.
#12
Join Date: Sep 2016
Posts: 1,191
Pure speculation here, but I think AA mistook the (B) fare for Basic Economy even though clearly on their own website regarding partner earnings with Finnair, a (B) fare is a full fare economy fare. See https://www.aa.com/i18n/travel-info/...es/finnair.jsp The simplest explanation is usually the correct one, right?
![Confused](https://www.flyertalk.com/forum/images/smilies/confused.gif)
#14
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,686
![Confused](https://www.flyertalk.com/forum/images/smilies/confused.gif)
However - go to ExpertFlyer and check all the fare basis available. FinnAir has both a Basic and Main Cabin version for most of their fares.
There is a code for the 3 day advance purchase for B - but booking class can be Basic or Main Cabin.
Likewise:
A Basic Economy or Standard Economy both show as O class on AA.com for hte AA marketed flight.
Just there are two version of the Fare Basis O code - one Basic and on Main Cabin.
Looking at Travelocity - they two have O booking code both both - but then say
Fare: Main Cabin
Or Fare Basic
Here are the two O 14 day advance purchase fares:
(Also did a 3 day advance purchase M fare - and M shows for both Basic and Main Cabln).
(But the case here is for B fare - but which version ?)
Helsinki to New York
American Airlines • Wed, Jan 12
Departure5:00pm - Helsinki
Vantaa (HEL)
8h 45m flight American Airlines 8985 operated by Finnair
AIRBUS INDUSTRIE A350-900
WiFi on this flight
Economy/Coach (O)
Arrival6:45pm - New York
John F. Kennedy Intl. (JFK)
Hide details
Fare: Basic Economy
Your selection applies to all flights
Change fare
New York to Helsinki
American Airlines • Wed, Jan 19
Departure11:50pm - New York
John F. Kennedy Intl. (JFK)
8h 5m flight American Airlines 8986 operated by Finnair
AIRBUS INDUSTRIE A350-900
WiFi on this flight
Economy/Coach (O)
Arrival2:55pm - Helsinki
Vantaa (HEL)
Arrives Thu, Jan 20
Hide details
Fare: Basic Economy
Your selection applies to all flights
Change fare
----------------------------------------------------
Helsinki to New York
American Airlines • Wed, Jan 12
Departure5:00pm - Helsinki
Vantaa (HEL)
8h 45m flight American Airlines 8985 operated by Finnair
AIRBUS INDUSTRIE A350-900
WiFi on this flight
Economy/Coach (O)
Arrival6:45pm - New York
John F. Kennedy Intl. (JFK)
Hide details
Fare: Main Cabin
Your selection applies to all flights
New York to Helsinki
American Airlines • Wed, Jan 19
Departure11:50pm - New York
John F. Kennedy Intl. (JFK)
8h 5m flightAmerican Airlines 8986 operated by Finnair
AIRBUS INDUSTRIE A350-900
WiFi on this flight
Economy/Coach (O)
Arrival2:55pm - Helsinki
Vantaa (HEL)
Arrives Thu, Jan 20
Hide details
Fare: Main Cabin
Your selection applies to all flights
Last edited by cova; Dec 19, 2021 at 8:38 pm
#15
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,508