AA changed my flight from 1-stop to 2-stop connection.
Nov 25, 2021, 3:08 am
#1
Original Poster
Join Date: Apr 2014
Posts: 1,778
AA changed my flight from 1-stop to 2-stop connection.
Am I entitled for full refund if they change my flight from pop-clt-ont to pop-cot-dfw-ont? I think they will drop the clt - ont non stop in January. So, can I get full refund in this case? If I change from pop-clt-ont to pop-clt-lax instead , can I ask for making change without incurring any fare difference since its not my fault they drop the clt-ont nonstop route?
Nov 25, 2021, 6:58 am
#2
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
You shouldn't have issues with getting a full refund or getting switched to arrive at LAX instead of ONT. And if you stay on American, you won't have to pay anything additional in this scenario.
If you chose to ask for flight changes, making things easy on the agent will result in the easiest experience. Go to the AA website and find the flights you want. Then, call and tell the agent something like this:
"I had a schedule change on PNR #123456. I'd like you to change me to flight 111 from POP to CLT connecting to flight 222 from CLT to LAX on January X, 2022."
If you chose to ask for flight changes, making things easy on the agent will result in the easiest experience. Go to the AA website and find the flights you want. Then, call and tell the agent something like this:
"I had a schedule change on PNR #123456. I'd like you to change me to flight 111 from POP to CLT connecting to flight 222 from CLT to LAX on January X, 2022."