Upgrade Offer on App (and on website)
Jan 24, 2022, 8:33 pm
#91
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
They made this too tricky, with the segment upgrades and AA advertises the cheapest segment. Way too misleading.
They should give a range - like "Segment Upgrade from $79 to $369"
They should give a range - like "Segment Upgrade from $79 to $369"
Jan 25, 2022, 12:30 pm
#92
Join Date: Jun 2015
Posts: 39
Be very careful if you only purchase one segment of a multi-segment trip. We had a Main PLus fare and upgraded the outbound to first for $100. GREAT!! Till I went back in and they had re-classified my entire ticket and I had to pay $83 per person AGAIN to get my main plus seats back on the segment we did not upgrade. Called and was told, too bad so sad - by upgrading the one segment your flight booking class changed and you need to pay AGAIN for the main plus seats.
Jan 26, 2022, 10:55 am
#93
Join Date: Jan 2014
Location: Dallas, TX
Programs: AA EXP, Hilton Gold, Marriott Silver
Posts: 169
I was pondering on if I should upgrade my return to Flagship First from Business but do not see that offer now (already taken the outbound). Would calling help or is the offer only available till before the day of the flight?
Jan 29, 2022, 10:57 am
#94
Join Date: Jun 2016
Location: Phoenix
Programs: AA Platinum Pro
Posts: 51
I was offered a great deal on the app to upgrade my next trip. As y'all know, it's offered by segment now so I upgraded my outbound flight (2 segments) using the app offer and planned to "wait and see" on my flights (2 segments) back home. However, since I upgraded the outbound segments, I have not been offered an upgrade amount for the inbound segments. So, my question is, if you use the app upgrade offer to upgrade one part of your trip, are you not offered the option again for the other part of your trip?
Hope that makes sense!
Hope that makes sense!
Jan 29, 2022, 11:00 am
#95
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
I was offered a great deal on the app to upgrade my next trip. As y'all know, it's offered by segment now so I upgraded my outbound flight (2 segments) using the app offer and planned to "wait and see" on my flights (2 segments) back home. However, since I upgraded the outbound segments, I have not been offered an upgrade amount for the inbound segments. So, my question is, if you use the app upgrade offer to upgrade one part of your trip, are you not offered the option again for the other part of your trip?
Hope that makes sense!
Hope that makes sense!
Jan 29, 2022, 11:01 am
#96
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Jan 31, 2022, 8:05 am
#97
Join Date: Apr 2010
Posts: 1,546
I was told the “new itineraries only” line when trying to change a main cabin flight to a flight only available in a higher fare bucket (still main cabin) on a different day. But in the end because I’d already flown part of the ticket they were able to do an even exchange. I know there used to be an exception where change fees were waived for upfares to a higher cabin but I’m not sure there is anything special for flight credits. Guess someone will have to call and try it.
Feb 9, 2022, 11:00 am
#98
Join Date: Feb 2022
Posts: 1
Has anyone noticed in-app upgrade offers on MC to flagship business?
I recently booked MIA-MAD in PE for $1000rt (MC was $500rt). I'm getting offers to upgrade from PE to biz for $500 each way. I'm wondering if I had booked MC, would I receive similar offers to upgrade MC to biz or would they offer upgrade MC to PE?
I recently booked MIA-MAD in PE for $1000rt (MC was $500rt). I'm getting offers to upgrade from PE to biz for $500 each way. I'm wondering if I had booked MC, would I receive similar offers to upgrade MC to biz or would they offer upgrade MC to PE?
Feb 9, 2022, 2:05 pm
#99
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Be very careful if you only purchase one segment of a multi-segment trip. We had a Main PLus fare and upgraded the outbound to first for $100. GREAT!! Till I went back in and they had re-classified my entire ticket and I had to pay $83 per person AGAIN to get my main plus seats back on the segment we did not upgrade. Called and was told, too bad so sad - by upgrading the one segment your flight booking class changed and you need to pay AGAIN for the main plus seats.
Feb 9, 2022, 7:25 pm
#100
Join Date: Aug 2007
Posts: 515
Does AA app offer 'upgrade your trip for $XXX' to basic economy ticket holders? I noticed I can pay for a extra legroom coach seat, but haven't gotten any paid upgrade offers to J or F. Flying SNA-JFK where the J and F cabins have 60% capacity still available. The trip is next week.
Feb 21, 2022, 10:21 am
#101
Join Date: Jan 2022
Programs: BAEC
Posts: 1,472
First time in recent memory I’ve actually bought a ticket direct from AA, and I’ve had similar experiences to others.
1.) Saw upgrade offers for all segments in app. Eventually bit at $360 for J to F on JFK-SFO. But other sectors LHR-JFK and back plus SFO-JFK were either expensive or plain silly. Thought I’d wait on those and see if they came down but now have no offers at all. Anyone ever had offers reappear? If not I will try at checkin desk.
2.) Also had weirdness when paying for it. At the final stage I got some error messages about systems being down and to try later or something. However the charge went through on my Amex and I was able to select a seat in F. Strangely never got any email confirm.
1.) Saw upgrade offers for all segments in app. Eventually bit at $360 for J to F on JFK-SFO. But other sectors LHR-JFK and back plus SFO-JFK were either expensive or plain silly. Thought I’d wait on those and see if they came down but now have no offers at all. Anyone ever had offers reappear? If not I will try at checkin desk.
2.) Also had weirdness when paying for it. At the final stage I got some error messages about systems being down and to try later or something. However the charge went through on my Amex and I was able to select a seat in F. Strangely never got any email confirm.
Last edited by RichieMc; Feb 21, 2022 at 3:18 pm
Feb 21, 2022, 12:02 pm
#102
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Be very careful if you only purchase one segment of a multi-segment trip. We had a Main PLus fare and upgraded the outbound to first for $100. GREAT!! Till I went back in and they had re-classified my entire ticket and I had to pay $83 per person AGAIN to get my main plus seats back on the segment we did not upgrade. Called and was told, too bad so sad - by upgrading the one segment your flight booking class changed and you need to pay AGAIN for the main plus seats.
Feb 26, 2022, 7:48 am
#104
Join Date: Jan 2021
Posts: 265
Feb 28, 2022, 11:19 am
#105
Join Date: Jan 2022
Location: CMI
Programs: AAdvantage Platinum
Posts: 106
Has anyone else seen upgrade offers that are more expensive than what it would cost to rebook into the higher cabin? The app is offering me $3150 to upgrade from premium economy to business, while it would only cost me $1682 to rebook into business. Seems broken.
