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Fuel diversions owing to Colonial Pipeline hack hitting AA

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Fuel diversions owing to Colonial Pipeline hack hitting AA

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Old May 11, 2021, 7:04 am
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Fuel diversions owing to Colonial Pipeline hack hitting AA
Word is coming out that the Colonial Pipeline hack is affecting ops at certain airports including CLT. Fuel supplies are running low for Jet-A (among other fuels) and certain flights are being dispatched with light fuel loads with an expectation of a fuel tech stop.

Today's AA569 CLT-HNL is apparently already set for a fuel stop in DFW.
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Old May 11, 2021, 7:37 am
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Originally Posted by IADCAflyer
Word is coming out that the Colonial Pipeline hack is affecting ops at certain airports including CLT. Fuel supplies are running low for Jet-A (among other fuels) and certain flights are being dispatched with light fuel loads with an expectation of a fuel tech stop.

Today's AA569 CLT-HNL is apparently already set for a fuel stop in DFW.
thats probably the last place those passengers want to connect through today.

it’s going to get ugly here later
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Old May 11, 2021, 8:28 am
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Originally Posted by IADCAflyer
Word is coming out that the Colonial Pipeline hack is affecting ops at certain airports including CLT. Fuel supplies are running low for Jet-A (among other fuels) and certain flights are being dispatched with light fuel loads with an expectation of a fuel tech stop.

Today's AA569 CLT-HNL is apparently already set for a fuel stop in DFW.

Also read the CLT-LHR will stop in BOS. Amazing that there wasn't cyber security on such a critical piece of infrastructure.
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Old May 11, 2021, 8:34 am
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Originally Posted by SOBE ER DOC
Also read the CLT-LHR will stop in BOS. Amazing that there wasn't cyber security on such a critical piece of infrastructure.
You'd be amazed at how many businesses view cybersecurity as a negotiable expense and choose to cheap out on it. Those companies are in for a hard lesson in the coming months and years as this continues to be a bigger issue.

I have not heard of any updates today of when the pipeline should be restored.

With the pipeline coming from TX to the east coast, you'd think further up the east coast would have more issues (meaning more fuel available in CLT vs. BOS)
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Old May 11, 2021, 8:35 am
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AA569 says "on time" on AA.com

However it's a different story on flghtaware.com

They've got 569 leaving both CLT and DFW today bound for Honolulu. Is this the diversion presumably?

https://flightaware.com/live/flight/AAL569
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Old May 11, 2021, 8:45 am
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Originally Posted by enviroian
AA569 says "on time" on AA.com

However it's a different story on flghtaware.com

They've got 569 leaving both CLT and DFW today bound for Honolulu. Is this the diversion presumably?

https://flightaware.com/live/flight/AAL569
Looks like the fuel stop was canceled and the flight will go directly from CLT-HNL.

Flight Status Depart Arrive Location Date Reliability Location Date Scheduled: 05/11/21 11:40 AM Estimated: 05/11/21 11:40 AM Actual:
Scheduled: 05/11/21 4:04 PM Estimated: 05/11/21 3:43 PM Actual:
AA 569 Scheduled HNL CLT
Gate: D11
NA / NA HNL
Term: 2
Scheduled: 05/11/21 2:33 PM Estimated: 05/11/21 2:33 PM Actual:
Scheduled: 05/11/21 6:19 PM Estimated: 05/11/21 6:19 PM Actual:
AA 569 Canceled DFW
Term: D
Gate: D25
NA / NA HNL
Term: 2
Comments:
CLT 1140A D11
HNL 404P
2HNL/ETA1622 *0837
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Old May 11, 2021, 10:24 am
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Originally Posted by bchandler02
You'd be amazed at how many businesses view cybersecurity as a negotiable expense and choose to cheap out on it. Those companies are in for a hard lesson in the coming months and years as this continues to be a bigger issue.

I have not heard of any updates today of when the pipeline should be restored.

With the pipeline coming from TX to the east coast, you'd think further up the east coast would have more issues (meaning more fuel available in CLT vs. BOS)
My son is a IT security engineer and at one point in his career was hired to test the cybersecurity of a major, but different pipeline company. He said that it was incredibly insecure and someone with minimal skills could effectively destroy the entire pipeline network, like cause it to blow up.
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Old May 11, 2021, 10:51 am
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Originally Posted by cayohueso
My son is a IT security engineer and at one point in his career was hired to test the cybersecurity of a major, but different pipeline company. He said that it was incredibly insecure and someone with minimal skills could effectively destroy the entire pipeline network, like cause it to blow up.
I can second this.

On many booster stations, the passcode for the controller is written in sharpie on the outside.
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Old May 11, 2021, 11:17 am
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Originally Posted by bchandler02
You'd be amazed at how many businesses view cybersecurity as a negotiable expense and choose to cheap out on it. Those companies are in for a hard lesson in the coming months and years as this continues to be a bigger issue.
Bingo

Originally Posted by bchandler02
With the pipeline coming from TX to the east coast, you'd think further up the east coast would have more issues (meaning more fuel available in CLT vs. BOS)
The east coast is serviceable via barge/tanker vs somewhere like CLT. Wonder if that's why?
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Old May 11, 2021, 12:39 pm
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Originally Posted by Antarius
The east coast is serviceable via barge/tanker vs somewhere like CLT. Wonder if that's why?
New England and the Mid-Atlantic are also served by more pipelines running through the midwest (i.e. across IN/OH/PA).
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Old May 11, 2021, 2:55 pm
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Originally Posted by bchandler02
You'd be amazed at how many businesses view cybersecurity as a negotiable expense and choose to cheap out on it. Those companies are in for a hard lesson in the coming months and years as this continues to be a bigger issue.

I have not heard of any updates today of when the pipeline should be restored.

With the pipeline coming from TX to the east coast, you'd think further up the east coast would have more issues (meaning more fuel available in CLT vs. BOS)
Just renewed our cyber insurance policies at work. It's been a quick evolution from convincing senior management just a few years ago that we needed the coverage where the primary concern was the release of Personally Identifiable Information (PII) to a primary focus of the policy today being ransomware. PII releases almost seem quaint compared to the havoc that can be wrought these days with ensuing shutdowns of operations and potential bodily injury and property damage.
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Old May 11, 2021, 4:55 pm
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I'm skeptical of AA's response. Over 600 flights a day from CLT and they reroute two? Couldn't they tanker enough and scrap a few short hauls in multiple flight
markets and manage to fuel those two?
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Old May 11, 2021, 5:07 pm
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They’ll probably just add a fuel surcharge like BA and then just keep it as a permanent fee forever.
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Old May 11, 2021, 5:10 pm
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Originally Posted by 355F1
They’ll probably just add a fuel surcharge like BA and then just keep it as a permanent fee forever.
Absolutely not! They won't do that. Sorry! They don't like pay fuel surcharge. It's cost too much money!
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Old May 11, 2021, 8:51 pm
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Originally Posted by Woofbite
ICouldn't they tanker enough and scrap a few short hauls in multiple flight
markets and manage to fuel those two?
Cancel flights, probably with hundreds of passengers, with the associated re-routing, refunds, etc., just to avoid two 45 minute stops to add fuel? Doesn't seem to make sense to me.

Originally Posted by javabytes
New England and the Mid-Atlantic are also served by more pipelines running through the midwest (i.e. across IN/OH/PA).
It's pretty much only the southeast that is being hit by shortages. The rest of the country has other ways to delivery fuel.
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