ARCHIVE: NEWBIE LOUNGE EARLY 2020: Ask "Newbie" AA Questions Here (flame free)
Mar 23, 2020, 8:28 am
#317
Join Date: Jul 2019
Location: Bham, AL
Programs: Marriott Gold, AmEx Plat, Agnostic on Airline Programs
Posts: 394
Hi, a basic question concerning codesharing: I'm slated to fly out JFK to HEL in mid-June. I'm reading the cancellation announcement of Finnair, and I'm sensing that, at some point, they will probably cancel this flight. The flight is coshared w/ AA and BA--I got my tickets though AA, but looking at my flight information, it seems that I have a Finnair reservation # and e-ticket: can I use Finnair to get a refund if the fight is cancelled, or will I need to go through American? (FWIW, I hope it doesn't get cancelled, but it seems pretty certain it will).
Mar 23, 2020, 1:31 pm
#318
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Hi, a basic question concerning codesharing: I'm slated to fly out JFK to HEL in mid-June. I'm reading the cancellation announcement of Finnair, and I'm sensing that, at some point, they will probably cancel this flight. The flight is coshared w/ AA and BA--I got my tickets though AA, but looking at my flight information, it seems that I have a Finnair reservation # and e-ticket: can I use Finnair to get a refund if the fight is cancelled, or will I need to go through American? (FWIW, I hope it doesn't get cancelled, but it seems pretty certain it will).
J
Mar 23, 2020, 1:45 pm
#319
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,027
Hi, a basic question concerning codesharing: I'm slated to fly out JFK to HEL in mid-June. I'm reading the cancellation announcement of Finnair, and I'm sensing that, at some point, they will probably cancel this flight. The flight is coshared w/ AA and BA--I got my tickets though AA, but looking at my flight information, it seems that I have a Finnair reservation # and e-ticket: can I use Finnair to get a refund if the fight is cancelled, or will I need to go through American? (FWIW, I hope it doesn't get cancelled, but it seems pretty certain it will).
For example money to AA, money back from AY will not happen
Mar 23, 2020, 4:15 pm
#320
Join Date: Jul 2019
Location: Bham, AL
Programs: Marriott Gold, AmEx Plat, Agnostic on Airline Programs
Posts: 394
Mar 24, 2020, 3:00 pm
#321
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
5 weeks ago I booked a revenue ticket (and instant SWU UG cleared) SFO-DFW-HKG, flying in Q3. It was ticketed and showed on my account correctly. 2 days ago, I checked my account and found that the second leg (DFW-HKG) was totally MISSING.
Reluctant to call due to possible long wait time. Is this an IT issue? AA Tweet is not as responsive as it used to be (which I fully understand). The only option left is to wait?
Reluctant to call due to possible long wait time. Is this an IT issue? AA Tweet is not as responsive as it used to be (which I fully understand). The only option left is to wait?
Mar 24, 2020, 4:52 pm
#322
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,027
5 weeks ago I booked a revenue ticket (and instant SWU UG cleared) SFO-DFW-HKG, flying in Q3. It was ticketed and showed on my account correctly. 2 days ago, I checked my account and found that the second leg (DFW-HKG) was totally MISSING.
Reluctant to call due to possible long wait time. Is this an IT issue? AA Tweet is not as responsive as it used to be (which I fully understand). The only option left is to wait?
Reluctant to call due to possible long wait time. Is this an IT issue? AA Tweet is not as responsive as it used to be (which I fully understand). The only option left is to wait?
Mar 25, 2020, 7:57 pm
#323
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
5 weeks ago I booked a revenue ticket (and instant SWU UG cleared) SFO-DFW-HKG, flying in Q3. It was ticketed and showed on my account correctly. 2 days ago, I checked my account and found that the second leg (DFW-HKG) was totally MISSING.
Reluctant to call due to possible long wait time. Is this an IT issue? AA Tweet is not as responsive as it used to be (which I fully understand). The only option left is to wait?
Reluctant to call due to possible long wait time. Is this an IT issue? AA Tweet is not as responsive as it used to be (which I fully understand). The only option left is to wait?
Mar 26, 2020, 1:59 pm
#324
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
As mentioned above, for a flight that is still multiple months out I really wouldn't worry at all right now, and certainly wouldn't waste your time calling AA. Things are changing by the day. Just keep an eye on it, if the overall "situation" improves by summer there's a chance AA will just add the flight back. On the other hand, if things haven't improved, you can call AA closer to the time to get rebooked, or a refund, etc.
Mar 26, 2020, 3:44 pm
#325
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
It means AA has cancelled DFW-HKG for the foreseeable future hence why it has disappeared from your reservation and also doesn't show up at EF or anywhere else.
As mentioned above, for a flight that is still multiple months out I really wouldn't worry at all right now, and certainly wouldn't waste your time calling AA. Things are changing by the day. Just keep an eye on it, if the overall "situation" improves by summer there's a chance AA will just add the flight back. On the other hand, if things haven't improved, you can call AA closer to the time to get rebooked, or a refund, etc.
As mentioned above, for a flight that is still multiple months out I really wouldn't worry at all right now, and certainly wouldn't waste your time calling AA. Things are changing by the day. Just keep an eye on it, if the overall "situation" improves by summer there's a chance AA will just add the flight back. On the other hand, if things haven't improved, you can call AA closer to the time to get rebooked, or a refund, etc.
However, AA never sent email of notification! I found out by casually checking my account.
Mar 31, 2020, 8:50 am
#326
Join Date: Jul 2013
Posts: 319
I will be traveling through BOS later this month. Is there an airside connection between terminal B & Terminal E ?
Mar 31, 2020, 5:21 pm
#327
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483