How long after being a no-show does AA cancel remainder of itinerary?
#1
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
How long after being a no-show does AA cancel remainder of itinerary?
I preboard and often the GA hasn’t yet opened the flight for boarding when I am sent down and the GA says they will manually check me in. I am always concerned that they may forget and then the rest of my trip will be cancelled. I wish there was a way to see if I am checked in and I think the only way is to confirm the remainder of my itinerary is still active (for international flights I always check bags so if I’m not on board, they will (hopefully) try and see where I am before offloading my bags).
With full flights, it shouldn’t be a problem since if I am not checked in, they will put a standby into my seat and the problem will be revealed. But when not 100% full, that safety net isn’t there.
Thoughts on how to protect myself?
With full flights, it shouldn’t be a problem since if I am not checked in, they will put a standby into my seat and the problem will be revealed. But when not 100% full, that safety net isn’t there.
Thoughts on how to protect myself?
#2
Join Date: Dec 2007
Location: FNT, but DTW if I can't help it
Programs: AAdvantage Former EXP/Current PLT / Total Rewards - Diamond / Hilton HHonors - Gold
Posts: 757
They'll figure it out even if they forget. Their counts will be off, and they'll go through every seat trying to figure out who they're missing. Or they'll ask you to ring your call button to make sure you're on board. I'd put the chances of them forgetting to board you somewhere between nonexistent and winning the lottery.
As for the actual question being asked, I'd suppose if you tried to board the connection without "boarding" the initial flight, it would already have been cancelled, but maybe others on the board would know with more certainty.
As for the actual question being asked, I'd suppose if you tried to board the connection without "boarding" the initial flight, it would already have been cancelled, but maybe others on the board would know with more certainty.
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Weight and balance considerations require that the passenger count match. It would take both the GA forgetting to mark you as boarded and the FA doing the passenger count omitting a passenger in order for the passenger count to match.
As to how long, that is a good question. There are people who report that it has happened to them within seconds of the flight closing.
As to how long, that is a good question. There are people who report that it has happened to them within seconds of the flight closing.
#4
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
But again, experience is pretty clear: airlines are pretty careful about who is on their flights for all sorts of reasons (from revenue to security to safety), and they don't flub this up often at all.
Last edited by ashill; Jul 22, 2019 at 1:53 pm
#6
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Weight and balance considerations require that the passenger count match. It would take both the GA forgetting to mark you as boarded and the FA doing the passenger count omitting a passenger in order for the passenger count to match.
As to how long, that is a good question. There are people who report that it has happened to them within seconds of the flight closing.
As to how long, that is a good question. There are people who report that it has happened to them within seconds of the flight closing.
#7
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
I’ve had it happen once. Redeye LAX-BOS with same day return. Tried to check in upon landing and couldn’t. Called and they said my itinerary was cancelled because I hadn’t taken the outbound. Confirmed I was in Boston and they reinstated the itinerary so I could check in.
#8
Original Poster
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
Thanks, everyone. I will continue to monitor my flights in the app after boarding. When cancelled, does AA immediately send an email or is that as inconsistent as everything else AA does?
#9
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,481
If you happen to have booked the ticket through an OTA or other travel agent then sometimes you will get a notification from them once the cancellation fully flows through the system, but not directly from AA.
#10
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,210
This might help: If you go to prefunds.aa.com/refunds, select Request a Receipt and enter the ticket number/last name, you'll be able to see what coupon(s) were used. Presumably, if your check-in was cancelled due to a no show, the coupon(s) in question would not say "USED" as the system does when you fly a segment, and I'm guessing future coupon(s) would no longer say "OK". Note that I've never tested what happens on a no show, so whether "USED" or "OK" is changed to something else is not guaranteed, just something to consider.