AA ? Is this the norm (baggage delivery times, meal options)
Jun 24, 2019, 10:06 pm
#1
Original Poster
Join Date: Dec 2001
Location: Carlsbad,CA USA
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AA ? Is this the norm (baggage delivery times, meal options)
Just flew AA for the first time in a number of years. In coach SAN-CLT and First Class CLT-ORD-LAX.
There was one flight attendant on both flights that was excellent. PDB beverages were offered on both F flights.
It took over 30 minutes to get my luggage at CLT and I timed 46 minutes at LAX from the time we landed. Is this the norm for AA?
Also, the pre-book meal options were items I would not eat so ordered a kosher meal which was pretty bad. It turned out there were 3 options for lunch on the ORD-LAX flight none of which were listed to pre-order and I would have eaten 2 of the 3. Does this usually happen?
Was wondering if it usually takes so long ot get checked baggage and is that usual for meal options?
There was one flight attendant on both flights that was excellent. PDB beverages were offered on both F flights.
It took over 30 minutes to get my luggage at CLT and I timed 46 minutes at LAX from the time we landed. Is this the norm for AA?
Also, the pre-book meal options were items I would not eat so ordered a kosher meal which was pretty bad. It turned out there were 3 options for lunch on the ORD-LAX flight none of which were listed to pre-order and I would have eaten 2 of the 3. Does this usually happen?
Was wondering if it usually takes so long ot get checked baggage and is that usual for meal options?
Jun 24, 2019, 10:34 pm
#2
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
Just flew AA for the first time in a number of years. In coach SAN-CLT and First Class CLT-ORD-LAX.
There was one flight attendant on both flights that was excellent. PDB beverages were offered on both F flights.
It took over 30 minutes to get my luggage at CLT and I timed 46 minutes at LAX from the time we landed. Is this the norm for AA?
Also, the pre-book meal options were items I would not eat so ordered a kosher meal which was pretty bad. It turned out there were 3 options for lunch on the ORD-LAX flight none of which were listed to pre-order and I would have eaten 2 of the 3. Does this usually happen?
Was wondering if it usually takes so long ot get checked baggage and is that usual for meal options?
There was one flight attendant on both flights that was excellent. PDB beverages were offered on both F flights.
It took over 30 minutes to get my luggage at CLT and I timed 46 minutes at LAX from the time we landed. Is this the norm for AA?
Also, the pre-book meal options were items I would not eat so ordered a kosher meal which was pretty bad. It turned out there were 3 options for lunch on the ORD-LAX flight none of which were listed to pre-order and I would have eaten 2 of the 3. Does this usually happen?
Was wondering if it usually takes so long ot get checked baggage and is that usual for meal options?
Jun 24, 2019, 10:35 pm
#3
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,976
PDB on two flights in a row is not the norm. Long luggage wait times do seem to be the norm. 30+ minutes in AUS is pretty normal. I try to avoid checking for that reason. It is unusual, in my experience, to have the actual catered meals differ from those on the preorder menu.
Jun 24, 2019, 10:48 pm
#4
Join Date: Sep 2006
Posts: 376
Highly airport dependent, as well as time of day and such (IRROPS).
MSP - bags maybe 10 minute wait, generally fairly consistent but not a big operation there.
ORD is a crapshoot - they may be waiting for me, or I could be waiting 30 minutes.
MSP - bags maybe 10 minute wait, generally fairly consistent but not a big operation there.
ORD is a crapshoot - they may be waiting for me, or I could be waiting 30 minutes.
Jun 25, 2019, 2:02 am
#5
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 821
30 minute wait time for luggage at CLT is the norm. I usually stop in the AC before heading down as I know it's a wait.
About 80% of all passengers landing at CLT are connecting, so I think the priority of the ground crew is to get the connecting luggage to the correct planes, but that is just a guess.
About 80% of all passengers landing at CLT are connecting, so I think the priority of the ground crew is to get the connecting luggage to the correct planes, but that is just a guess.
Jun 25, 2019, 8:05 am
#8
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In fact, I can't remember the last time I've waited 30 minutes for luggage anywhere. Perhaps I'm just lucky.
Jun 25, 2019, 8:09 am
#9
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Ah, the FT extrapolation, e.g., "it took X for Y, therefore raising the question of whether this is the new norm for carrier Z."
The answer is no.
1. I can't recall when I have been denied a request for a PDB other than when operational circumstances don't permit, e.g. short departure or quick turn with galley occupied by caterer during boarding.
2. While there are occasions when bags can take 30 minutes, my experience at hubs and larger stations is 15-20 minutes with 10 minutes the form at small outstation.
Even my experience is hardly statistically significant.
The answer is no.
1. I can't recall when I have been denied a request for a PDB other than when operational circumstances don't permit, e.g. short departure or quick turn with galley occupied by caterer during boarding.
2. While there are occasions when bags can take 30 minutes, my experience at hubs and larger stations is 15-20 minutes with 10 minutes the form at small outstation.
Even my experience is hardly statistically significant.
Jun 25, 2019, 8:40 am
#10
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,646
Did you time how long you waited since you arrived at baggage claim?
AND
When was the last time you checked a bag with any airline? Was it any different?
20 mins wait since arriving at the belt seems reasonable to me on any airline.
And yes, wait time largely depends on airport/time of the day.
AND
When was the last time you checked a bag with any airline? Was it any different?
20 mins wait since arriving at the belt seems reasonable to me on any airline.
And yes, wait time largely depends on airport/time of the day.