Flight attendant fills overhead bin with personal items, rude to passenger
Jun 11, 2019, 3:44 pm
#31
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
dont BA and AA have a JV on JFK-LHR where they split the revenue? So even if you move to BA, AA still ends up getting the same amount of $. So can't really "vote with your wallet" unless you move completely off OW.
Jun 11, 2019, 3:46 pm
#32
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,645
With that same logic...F/J overhead bins are not marked as such, are they? then that means they are free for all?
Jun 11, 2019, 3:50 pm
#33
Original Poster
Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,248
A 3.5 year old child requires diapers? I'm asking in seriousness as I'm not a parent, but that seems a little old to me. And how many of them do you actual need for a single flight? I'm not sure why a 3.5 year old child would require any more hand-luggage than any other passenger.
Regarding luggage quantity: snacks, books, toys, iPad, changes of clothes, two meals for the flight, towel and roll of paper towels in case child spills water on seat or neighboring passenger — it’s a long list and much more extensive than an adult generally needs on even a transatlantic flight. Small children have short attention spans and need a lot of distraction. A well-prepared parent makes neighboring passengers happy!
Jun 11, 2019, 3:59 pm
#34
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,227
Jun 11, 2019, 4:01 pm
#35
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
The one's i've seen say they're reserved for MCE passengers.
Jun 11, 2019, 4:10 pm
#37
Join Date: Nov 2018
Programs: Global Entry
Posts: 125
That is horrible service from the AA FA. I have noticed how awful it is to fly AA these days. The staff all around is generally rude and not empathetic to paying passengers. Delta is a great alternative. While no airline is perfect, Delta FAs are generally friendly, helpful, and service oriented. It is too bad AA was allowed to merge as they have become awful in terms of customer service and their is not much choice as in the past.
Jun 11, 2019, 4:11 pm
#38
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
I have seen this happen many times. FA storing their luggage there but this has been always on Asian or middle eastern airlines that I travel. Every time, they have been polite and very accommodating and try to shift their stuff somewhere else. Even if it is filled with pillows or newspapers they try to shift it somewhere else. I feel it is the difference of standard of US carriers and certainly the Middle Eastern and Asian Airlines. That is why they are more successful as they treat passengers better most of the time.
Jun 11, 2019, 4:36 pm
#39
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
The Middle Eastern and Asian carriers are not firing 20+ 737s a day between LaGuardia and O'Hare, they are dispatching a smattering of widebodies on longhaul routes -- it is a little different business in a different operating sphere. That said they cultivate a high-touch service ethic that I think went out in the US with the Pan Am Stratocruisers.
Jun 11, 2019, 4:40 pm
#40
Join Date: Oct 2016
Programs: DL Gold, AA Plat, Hilton Diamond
Posts: 253
While no one has dibs on specific bins, many AA planes now have bins marked specifically for MCE passengers (bulkheads are MCE seating). That isn't the point here, though. The point is that FAs do claim entire bins as their own and they are often at the expense of the most valued customer (F/J,MCE). They are the first on and last off there. There's no reason their stuff can't be in the back. Or the middle. Filling the bins over the bulkhead is lazy,spiteful, or ignorant. Take your pick.
The question is: does what FAs want have to trump good service to passengers? Also: no passenger in their right mind would “rummage through” an FA’s personal items or those of another passenger unless they wanted to risk being accused of stealing. I certainly wouldn’t do such a thing and that isn’t a reason to prioritize bin use for FAs over passengers.
Jun 11, 2019, 4:45 pm
#41
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
I have flown a lot on the short hauls on the Middle East and Asian airlines too. I mean even domestic on the A319s. It is still the same polite quality service. I stopped flying US carriers from the time they gave me a slice of pizza and a coke from LGW to MSP. They said thats all they have. It was of course in economy class but a firm ticket.
Jun 11, 2019, 5:01 pm
#43
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,187
Obviously they would not as they do not allow what is called Cabotage. Even now they are complaining that there are too many middle eastern airlines flying into USA and Canada. SQ does not fly into Canada because they have issues with the Canadian government on the Air Services Agreement between Canada and Singapore.
Jun 11, 2019, 6:27 pm
#44
Join Date: Jan 2008
Posts: 1,848
Some overhead bin spaces are designated spots for FA luggage as well as some spots behind and under seats.
Each FA position has a spot where they are supposed to store their bags, as listed in their manual.
The only place to really be able to store a carryon bag is in the overhead bin.
Each plane is different as well.
Whether the FA is abusing that storage is also a possibility.
Also, each airline do it differently.
Asian airlines tend to make their FAs check in their bags on international flights.
USA airlines do not make the FAs check in the luggage due to the high possibility of misconnects, reassignments etc.
Each FA position has a spot where they are supposed to store their bags, as listed in their manual.
The only place to really be able to store a carryon bag is in the overhead bin.
Each plane is different as well.
Whether the FA is abusing that storage is also a possibility.
Also, each airline do it differently.
Asian airlines tend to make their FAs check in their bags on international flights.
USA airlines do not make the FAs check in the luggage due to the high possibility of misconnects, reassignments etc.
Jun 11, 2019, 6:34 pm
#45
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
Some overhead bin spaces are designated spots for FA luggage as well as some spots behind and under seats.
Each FA position has a spot where they are supposed to store their bags, as listed in their manual.
The only place to really be able to store a carryon bag is in the overhead bin.
Each plane is different as well.
Whether the FA is abusing that storage is also a possibility.
Also, each airline do it differently.
Asian airlines tend to make their FAs check in their bags on international flights.
USA airlines do not make the FAs check in the luggage due to the high possibility of misconnects, reassignments etc.
Each FA position has a spot where they are supposed to store their bags, as listed in their manual.
The only place to really be able to store a carryon bag is in the overhead bin.
Each plane is different as well.
Whether the FA is abusing that storage is also a possibility.
Also, each airline do it differently.
Asian airlines tend to make their FAs check in their bags on international flights.
USA airlines do not make the FAs check in the luggage due to the high possibility of misconnects, reassignments etc.