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LA flight credit to AA - asking for flight docs but I don't have any

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LA flight credit to AA - asking for flight docs but I don't have any

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Old Jun 4, 2019, 4:43 pm
  #1  
Original Poster
 
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
LA flight credit to AA - asking for flight docs but I don't have any

Hi all, hoping you can provide some guidance.

Flew SYD-SCL-EZE last month and had to request the flights to be credited via the website. SYD-SCL credited overnight, but I received an email asking for copies of flight documents, which I presume to be a boarding pass, for the SCL-EZE segment, even though both flights were on the same ticket, PNR, etc. - the QF flight was even booked as a LA codeshare so the ticket starts with 045 for LA. I did not have a physical BP as I used the LATAM app and the BP is no longer available there for me to screenshot. Any suggestions?

Yes, the "big" segment posted and I'm quite happy with that, but it would be nice to get the EQMs & Ds for a J class SCL-EZE flight, as well. Any thoughts what other documentation might serve?

Thanks!
zpaul is offline  
Old Jun 4, 2019, 4:45 pm
  #2  
 
Join Date: Nov 2018
Posts: 1,285
Originally Posted by zpaul
Hi all, hoping you can provide some guidance.

Flew SYD-SCL-EZE last month and had to request the flights to be credited via the website. SYD-SCL credited overnight, but I received an email asking for copies of flight documents, which I presume to be a boarding pass, for the SCL-EZE segment, even though both flights were on the same ticket, PNR, etc. - the QF flight was even booked as a LA codeshare so the ticket starts with 045 for LA. I did not have a physical BP as I used the LATAM app and the BP is no longer available there for me to screenshot. Any suggestions?

Yes, the "big" segment posted and I'm quite happy with that, but it would be nice to get the EQMs & Ds for a J class SCL-EZE flight, as well. Any thoughts what other documentation might serve?

Thanks!
did you have any checked luggage?
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gateH15 is offline  
Old Jun 4, 2019, 5:01 pm
  #3  
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Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Originally Posted by gateH15

did you have any checked luggage?
I did, but I removed and didn't save the tags for my EZE-LAX-DEN flights a week later.

Great thinking, though!
zpaul is offline  
Old Jun 4, 2019, 7:24 pm
  #4  
 
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,659
You can also try sending the receipt with ticket number. This is the very reason I always ask for a paper boarding pass and keep it until, the miles post.
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FAA1996 is online now  
Old Jun 5, 2019, 6:41 am
  #5  
 
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
I forward all flight receipts to tripit and it keeps the ticket numbers as well as flight locators. I think you can set it up to auto forward from your email account but this has been hit or miss for me. I also still get paper BPs for long hauls, take a PDF and email it to myself. This routine has really been useful. Jotnot app on iphone and camscanner on android. There are other apps, those are the ones I use.
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boerne is offline  
Old Jun 5, 2019, 7:24 am
  #6  
 
Join Date: Apr 2004
Location: PHX
Programs: WN Companion Pass/AA Plat Admirals Club/SQ Solitaire
Posts: 138
The ticket number is also on your Credit Card statement. I have used that in a pinch
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bo94114 is offline  
Old Jun 5, 2019, 9:36 am
  #7  
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Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Originally Posted by bo94114
The ticket number is also on your Credit Card statement. I have used that in a pinch
I've used that before. On a CodeShare I'd always get a paper BP just for these reasons.
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MiamiAirport Formerly NY George is offline  


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