Concierge Key event in Dallas 11 Apr 2019...did anyone go?
Apr 17, 2019, 8:26 pm
#31
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
I agree with this view point. And maintenance costs for AA are reduced. I have had some pretty good FA service in Y this month, and the wifi on my own device has been a plus. But no invitation and I do love lobster
Apr 17, 2019, 9:00 pm
#32
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Why is streaming WiFi video on your device better? More content? Bigger screen?
I’m usually working on my device while I watch. Except if I’m eating while I’m watching. Neither seem to be possible without seatback video, but maybe I haven’t figured it out yet.
I’m usually working on my device while I watch. Except if I’m eating while I’m watching. Neither seem to be possible without seatback video, but maybe I haven’t figured it out yet.
Apr 17, 2019, 10:14 pm
#34
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,252
Interesting comments and feedback.
The merger wasnt the shares debacle at UA/CO, but the AA IT system is bonafide garbage.
That their IT and planning worked really well and that things were as good as they probably could have been during the integration.
The merger wasnt the shares debacle at UA/CO, but the AA IT system is bonafide garbage.
Apr 17, 2019, 10:17 pm
#35
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,252
never noticed it until recently. But after 3 months of a horrendous rhomboid strain, that little bit of height makes a world of difference for good posture and back health.
Apr 17, 2019, 11:01 pm
#36
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Delta just posted a pic on Instagram clearly aimed at AA/UA where on a night flight nearly most of the pax were using their screens.
Comments about AA are abundant and their removing screens.
Comments about AA are abundant and their removing screens.
Apr 17, 2019, 11:32 pm
#37
Join Date: Nov 2016
Location: CMH
Programs: BA Gold, AA Plat, NK $9 fare club
Posts: 666
I also think that AA is definitely listening to the discussions that rowingman and other CK status flyers had during the event. They went through considerable expense and made plenty of upper level employees available, and it sounds like they wanted to get some informations from their highest value and most frequent flyers.
Fingers crossed on OASIS F!
Apr 18, 2019, 6:01 am
#39
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
Well, I have reservations about AA targeting the only most elite of all their travelers for their opinions. For sure I'd like to be considered for CK status.It's not a burning desire of mine, though. However, there is a quid pro quo. CKs, while high revs, are less likely to leave AA once they've reached the pinnacle. AA should be listening more to their mid-level elites, Plat/Plat Pro, as they seem to be more easily dissatisfied and more likely to take their $$ elsewhere. Lesser elites tend to be more disenfranchised.
Apr 18, 2019, 6:23 am
#40
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Well, I have reservations about AA targeting the only most elite of all their travelers for their opinions. For sure I'd like to be considered for CK status.It's not a burning desire of mine, though. However, there is a quid pro quo. CKs, while high revs, are less likely to leave AA once they've reached the pinnacle. AA should be listening more to their mid-level elites, Plat/Plat Pro, as they seem to be more easily dissatisfied and more likely to take their $$ elsewhere. Lesser elites tend to be more disenfranchised.
My sense is that these CK events are nothing more than high end dog and pony shows.
Apr 18, 2019, 8:21 am
#42
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,252
Well, I have reservations about AA targeting the only most elite of all their travelers for their opinions. For sure I'd like to be considered for CK status.It's not a burning desire of mine, though. However, there is a quid pro quo. CKs, while high revs, are less likely to leave AA once they've reached the pinnacle. AA should be listening more to their mid-level elites, Plat/Plat Pro, as they seem to be more easily dissatisfied and more likely to take their $$ elsewhere. Lesser elites tend to be more disenfranchised.
I, on the other hand, buy Y domestically almost exclusively. So upgrades, the program etc. Are what I can get. IMO, I am a much more captive audience than a ultra high value customer.
Apr 18, 2019, 10:21 am
#43
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Probably not on the 321 because of additional FA. And maybe not today on other a/c. But if fuel costs continue to rise or there's a slowdown in the economy AA (and other airlines) are going to be hunting for additional sources of revenue to offset. Unfortunately the Wall Street vampires will demand it.
Apr 18, 2019, 10:52 am
#45
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,989