Possible open jaw problem after flight cancellation
Apr 13, 2019, 8:57 pm
#1
Original Poster
Join Date: Apr 2009
Posts: 48
Possible open jaw problem after flight cancellation
So originally I was booked:
AA Flight
DFW->PVG (Shanghai)
AIr China Flights
PVG to HKG
AA Flight
HKG->DFW
Now.. I am flying DFW(AA)->HKG(Cathay)->PVG on the first leg after the crazy weather and cancellation in DFW (also downgraded from Business to Premium)
I have a meeting scheduled in Shanghai (PVG) but with the wonky schedule after rebooking, I am unsure if the meeting will be cancelled or not. I won't find that out until I land in Hong Kong unfortunately (due to timing). If I land in Hong Kong and no longer need to visit Shanghai, what is the best method of approach to just cancel that PVG/Shanghai leg and stay in Hong Kong, then fly out Hong Kong later that week?
Any ideas/help would be great.
AA Flight
DFW->PVG (Shanghai)
AIr China Flights
PVG to HKG
AA Flight
HKG->DFW
Now.. I am flying DFW(AA)->HKG(Cathay)->PVG on the first leg after the crazy weather and cancellation in DFW (also downgraded from Business to Premium)
I have a meeting scheduled in Shanghai (PVG) but with the wonky schedule after rebooking, I am unsure if the meeting will be cancelled or not. I won't find that out until I land in Hong Kong unfortunately (due to timing). If I land in Hong Kong and no longer need to visit Shanghai, what is the best method of approach to just cancel that PVG/Shanghai leg and stay in Hong Kong, then fly out Hong Kong later that week?
Any ideas/help would be great.
Last edited by bht-kevin; Apr 13, 2019 at 9:08 pm
Apr 13, 2019, 9:22 pm
#2
Join Date: Jan 2015
Programs: Alaska Gold 75K, AA EXP, United 1K
Posts: 472
So originally I was booked:
AA Flight
DFW->PVG (Shanghai)
AIr China Flights
PVG to HKG
AA Flight
HKG->DFW
Now.. I am flying DFW(AA)->HKG(Cathay)->PVG on the first leg after the crazy weather and cancellation in DFW (also downgraded from Business to Premium)
I have a meeting scheduled in Shanghai (PVG) but with the wonky schedule after rebooking, I am unsure if the meeting will be cancelled or not. I won't find that out until I land in Hong Kong unfortunately (due to timing). If I land in Hong Kong and no longer need to visit Shanghai, what is the best method of approach to just cancel that PVG/Shanghai leg and stay in Hong Kong, then fly out Hong Kong later that week?
Any ideas/help would be great.
AA Flight
DFW->PVG (Shanghai)
AIr China Flights
PVG to HKG
AA Flight
HKG->DFW
Now.. I am flying DFW(AA)->HKG(Cathay)->PVG on the first leg after the crazy weather and cancellation in DFW (also downgraded from Business to Premium)
I have a meeting scheduled in Shanghai (PVG) but with the wonky schedule after rebooking, I am unsure if the meeting will be cancelled or not. I won't find that out until I land in Hong Kong unfortunately (due to timing). If I land in Hong Kong and no longer need to visit Shanghai, what is the best method of approach to just cancel that PVG/Shanghai leg and stay in Hong Kong, then fly out Hong Kong later that week?
Any ideas/help would be great.
Apr 13, 2019, 11:12 pm
#4
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Apr 13, 2019, 11:18 pm
#5
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
If it's simply a matter of canceling an extra segment with AA because of the IROPS, it should be no trouble. Just call AA when you need to drop the leg.
Apr 13, 2019, 11:23 pm
#6
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Added later: as the outbound ticketed by AA includes CX to PVG, speak to AA (see my follow up post below, please.)
Last edited by JDiver; Apr 14, 2019 at 12:20 pm
Apr 14, 2019, 3:48 am
#7
Join Date: Oct 2006
Programs: AA EXP
Posts: 1,635
OP is referring to the leg he now has HKG-PVG on Cathay Pacific booked through AA since his original flight was to PVG. If his meeting is cancelled and he wants to remain in HKG, he needs to call AA to get that leg dropped, so not to risk cancellation of the return flight.
Last edited by dickinson; Apr 14, 2019 at 3:51 am Reason: clarification
Apr 14, 2019, 4:07 am
#8
Join Date: May 2017
Posts: 2,280
My understanding is the DFW-PVG (reroute DFW-HKG-PVG) and HKG-DFW were on the same AA ticket, as an open jaw. Why wouldn't they need inform AA if they want to drop the HKG-PVG segment from the reroute? If they don't inform AA, wouldn't this get the return HKG-DFW cancelled due to a no show on an earlier segment?
Apr 14, 2019, 8:00 am
#9
Original Poster
Join Date: Apr 2009
Posts: 48
My understanding is the DFW-PVG (reroute DFW-HKG-PVG) and HKG-DFW were on the same AA ticket, as an open jaw. Why wouldn't they need inform AA if they want to drop the HKG-PVG segment from the reroute? If they don't inform AA, wouldn't this get the return HKG-DFW cancelled due to a no show on an earlier segment?
Apr 14, 2019, 12:18 pm
#11
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
My understanding is the DFW-PVG (reroute DFW-HKG-PVG) and HKG-DFW were on the same AA ticket, as an open jaw. Why wouldn't they need inform AA if they want to drop the HKG-PVG segment from the reroute? If they don't inform AA, wouldn't this get the return HKG-DFW cancelled due to a no show on an earlier segment?
Call AA, use the words “trip in vain” referring to the HKG-PVG leg, and be very clear you intend preserving the return from Hongkers. As hotturnip says, write it down, ask for confirmation and double check on line in case they botch it.
Apr 14, 2019, 12:24 pm
#12
Suspended
Join Date: Nov 1999
Posts: 24,153
OP were you gonna rely on TWOV or do you have a Chinese Visa? I ask since you were originally OK for TWOV DFW-PVG and then PVG-HKG. Now that you are hitting HKG on the way you no longer could do TWOV unless you change your return and dont fly to HKG or change the way there to a place other then HKG
Apr 15, 2019, 3:52 am
#13
Original Poster
Join Date: Apr 2009
Posts: 48
Quick update... Landed in HKG and didn’t need the PVG leg anymore. Called EXP desk and told them so due to the day delay. They dropped the HKG->PVG leg and my HKG-DFW return is still good. Phew. Good on AA and they ended up getting me in Business again.
Apr 15, 2019, 3:53 am
#14
Original Poster
Join Date: Apr 2009
Posts: 48
OP were you gonna rely on TWOV or do you have a Chinese Visa? I ask since you were originally OK for TWOV DFW-PVG and then PVG-HKG. Now that you are hitting HKG on the way you no longer could do TWOV unless you change your return and dont fly to HKG or change the way there to a place other then HKG
Apr 15, 2019, 4:11 am
#15
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
OP were you gonna rely on TWOV or do you have a Chinese Visa? I ask since you were originally OK for TWOV DFW-PVG and then PVG-HKG. Now that you are hitting HKG on the way you no longer could do TWOV unless you change your return and dont fly to HKG or change the way there to a place other then HKG
I was thinking the same thing as soon as I saw the revised routing.