Unbelievable aa reply to account closure for fraudulent credit card use
#196
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
#197
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
Here is an intro article for all of us to read on dynamic pricing, and it’s more sinister cousin, personalized pricing.
https://www.theguardian.com/global/2...alised-pricing
I personally find it unethical that if you need to fly last minute or close to the flight the airlines can demand extortionate 4x fares (which seems to be a combo of dynamic but mostly personalized pricing). In that regard, any “lost profit” claims for the airlines based on these dynamic/personalized pricing schemes is a more ethically dubious proposition.
Personalized pricing may actually be a form of discrimination, and should be looked at legislatively. Take for example pharmaceuticals charging US consumers multiple times the price of meds than other countries.
https://www.theguardian.com/global/2...alised-pricing
I personally find it unethical that if you need to fly last minute or close to the flight the airlines can demand extortionate 4x fares (which seems to be a combo of dynamic but mostly personalized pricing). In that regard, any “lost profit” claims for the airlines based on these dynamic/personalized pricing schemes is a more ethically dubious proposition.
Personalized pricing may actually be a form of discrimination, and should be looked at legislatively. Take for example pharmaceuticals charging US consumers multiple times the price of meds than other countries.
#198
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Here is an intro article for all of us to read on dynamic pricing, and it’s more sinister cousin, personalized pricing.
https://www.theguardian.com/global/2...alised-pricing
I personally find it unethical that if you need to fly last minute or close to the flight the airlines can demand extortionate 4x fares (which seems to be a combo of dynamic but mostly personalized pricing). In that regard, any “lost profit” claims for the airlines based on these dynamic/personalized pricing schemes is a more ethically dubious proposition.
Personalized pricing may actually be a form of discrimination, and should be looked at legislatively. Take for example pharmaceuticals charging US consumers multiple times the price of meds than other countries.
https://www.theguardian.com/global/2...alised-pricing
I personally find it unethical that if you need to fly last minute or close to the flight the airlines can demand extortionate 4x fares (which seems to be a combo of dynamic but mostly personalized pricing). In that regard, any “lost profit” claims for the airlines based on these dynamic/personalized pricing schemes is a more ethically dubious proposition.
Personalized pricing may actually be a form of discrimination, and should be looked at legislatively. Take for example pharmaceuticals charging US consumers multiple times the price of meds than other countries.
#199
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
Certain customers can meet the T&Cs and get a better price. In many jurisdicitons, where such discrimination has taken place involving a protected class, it has been declared illegal (different pricing for men's and women's haircuts=NOT OK; charging extra for longer hair=OK).
Without discriminatory pricing, restaurants would have trouble filling tables at off-peak times and would have a harder time making rent, paying full-time staff, etc. Many, many other examples exist. I'm not an expert on prescription drug pricing, but it seems that deregulating importation restrictions might be one way to address the problem.
We had a system of "fair" pricing of airline travel in this country until about 40 years ago. Most would agree that the current approach has been a resounding success in terms of creating economic value, as measured in industry employment levels, business for airlines' suppliers and vendors, and of course benefit to the traveling public (growth in both business activity and expanded leisure opportunities). Ironically, airline investors have been the primary class that has not benefited from deregulation (until recently).
I will concede that technology has enabled airlines to price their product more with more precision over time, but the basic concept is no different than a happy hour from 5-7. Have to work until 7:30? Tough luck--you'll have to spend that overtime check on the regular menu...
#200
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,234
Could they just sell all seats for a flat $300? Sure, I guess. That’s what they did before 1978.
#201
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
I remember when COACH round-trip from LA to BOS was $2,000, and that was about 20 years ago, so it was probably equivalent to $3,000 now.
#202
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
I would agree that certain aspects of dynamic/ personalized pricing are ok and beneficial, such as student and infant discounts, for example, but there are also great risks for abuses...Who and how the decide how much to charge, where are the limits, should they use your personal data to track and discriminate against you (sounds very inappropriate) etc. I don’t know what the answer is, but there is definitely some uneasiness and sense of unfairness about the whole thing...
#203
Join Date: Aug 2005
Posts: 166
It is not the consumers responsibility to protect a corporations “loop holes” or mistakes. This is nothing more than a Flight to HKG in Biz for $23, or the ritz carlton in NYC 12/31 for $40. We, the consumer are not responsible for vendor mistakes.
Depending on the state you live in, I would look at consumer protections. If it is not a hub state, then possibly a very public law suit.
Depending on the state you live in, I would look at consumer protections. If it is not a hub state, then possibly a very public law suit.
Last edited by wrdouglas; Apr 6, 2019 at 11:09 pm Reason: Because.
#204
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
It is not the consumers responsibility to protect a corporations “loop holes” or mistakes. This is nothing more than a Flight to HKG in Biz for $23, or the ritz carlton in NYC 12/31 for $40. We, the consumer are not responsible for vendor mistakes.
Depending on the state you live in, I would look at consumer protections. If it is not a hub state, then possibly a very public law suit.
Depending on the state you live in, I would look at consumer protections. If it is not a hub state, then possibly a very public law suit.
At this time AA is doing , it seems, nothing other than stating that it doesn't want the person as a member of its FF scheme
With mistake fares, the airlines are not obligated to honour them and there are plenty where the airline just cancels the booking
There is a difference with a vendor making a mistake and offering a credit card for payment which you know is invalid
#205
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
In 1999, my BOS-LA roundtrip flights in economy class cost way less than $2000. And around then, my business class BOS/NYC-LON roundtrip flights in business class cost less than $1700. The sub-$1700 to London and back being a negotiated rate, while the way less than $2000 cost for BOS-LA roundtrip was not.
Last edited by GUWonder; Apr 7, 2019 at 12:47 am
#206
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
In 1999, my BOS-LA roundtrip flights in economy class cost way less than $2000. And around then, my business class BOS/NYC-LON roundtrip flights in business class cost less than $1700. The sub-$1700 to London and back being a negotiated rate, while the way less than $2000 cost for BOS-LA roundtrip was not.
#207
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,344
So i have been platinum pro or platinum last three years. I travel American exclusively because of their direct routes. I am constantly booking travel. I had an American airline credit card which was in my profile but long ago canceled. Because of my plans I would constantly look at tickets and reserve but the card on file would not go through so if I decided to book I knew I could call and switch card if not the reservation would cancel. Well apparently two weeks ago my account was locked. The communication was BEYOND TERRBILE. I could not book using my account and every time I called I was given the run around. I emailed once a day with no reply. Today I get an email claiming I owe the 68k but they will settle for 21k. Otherwise I was no longer allowed to be a memeber. The person that emailed me was afraid to even use their full name. Gave no phone number and refused to call me. Yet they claim I owe for tickets that I never even traveled with. Do I have any recourse????
That said, the calls all sound rather dodgy and not AA-like to me.
#208
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Courtesy of WN, you could definitely fly LAX-PVD or LAX-MHT for $199 round trip. BOS fares were about $100 more (used to be $200 or $300 more).
#209
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,040
We're getting way off topic here, but several people have recently asked about changing from undesirable to desirable flights in the China forum recently. The deal is that MU keeps the 6p PEK-SHA flight at full fare, regardless of demand, and heavily discounts the 9p and 930p flights. If you finish work early, changing from the 9p to the 6p is easy, but you need to pay up to full fare.
#210
Join Date: Jun 2011
Programs: United Premier Platinum
Posts: 638
I just want to applaud your effort to stick to the topic at hand in the midst of what is quickly becoming omni soup.