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-   -   Stop the early boarding (D0) stupidity (https://www.flyertalk.com/forum/american-airlines-aadvantage/1958625-stop-early-boarding-d0-stupidity.html)

no2chem Feb 28, 19 1:13 pm

Stop the early boarding (D0) stupidity
 
Today I'm flying an envoy flight BOS-JFK, which departs out of B36. The flight departs at 2:57pm, and boards around 2:27pm. I'm at the lounge at B4, which is about a 10 minute walk to the gate. I leave at boarding time sharp (2:27pm).

About 5 minutes into my walk (2:35pm), I get a phone call from a mass. Number. It's AA:
AAgent: "hello no2chem this is x with AA, will you still be traveling with us today?"
Me: "yes, I'm at gate B23 and walking"
AAgent: " you're the last to board the gate will be closed soon"
Me: " boarding started 5 minutes ago"
AAgent: "you're the last to board the gate is about to close"

.... So I get there and the agent repeats how I'm the last to board and they were about to close the gate. I make it a point that the gate isn't supposed to close until 10mins before departure, and it's 2:40, 17 mins before departure.

To add insult to injury, the flight departs 10mins late anyway

While I appreciate the call (sort of, the AAgent was really rude and it sounded like she wanted her bonus points for closing the flight early), they really need to fix this early boarding crap. At least announce in the AC when you're going to do that.

Anyone else experience this?

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SFO777 Feb 28, 19 1:17 pm


Originally Posted by no2chem (Post 30832573)
Anyone else experience this?
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No. With AA and the typical scrum for F overhead space on regionals, I make it a point to be at the gate by T-35.

no2chem Feb 28, 19 1:20 pm


Originally Posted by SFO777 (Post 30832589)
No. With AA and the scrum for F overhead space on regionals, I make it a point to be at the gate by T-35.

Well, this regional has no F or overhead space, so usually no need to head over early 😀

SFO777 Feb 28, 19 1:23 pm


Originally Posted by no2chem (Post 30832595)
Well, this regional has no F or overhead space, so usually no need to head over early ��

An ERD from BOS-JFK?? Wow.
I guess when you cut back JFK departures like AA has, there's not much to connect to. :D

Eastbay1K Feb 28, 19 1:37 pm


Originally Posted by no2chem (Post 30832573)

Anyone else experience this?

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Welcome to life at Alaska Airlines, where I'm sure to be at the gate at T-45 if I want overhead space, even in F.

MiamiAirport Formerly NY George Feb 28, 19 1:49 pm

I make it a practice of heading to the gate from the AC and arrive around T-10 boarding. If there's an issue I want to know about it asap and I certainly not going to depend the GAs to proactively tell people ahead of time that for instance maintenance is onboard and boarding will be delayed pending their findings. So what, I either stand for 10 minutes (and stretch my legs) or we board early. A couple of weeks ago it took 50 minutes to board a 321 at DFW because no one in Groups 6-9 would gate check bags and before long it became the fish trying to swim upstream looking for bin space or forced to gate check their bags anyway. After the Captain did his best to make up time we sat on the tarmac at MIA for nearly 30 minutes anyway forcing many to miss their connection. (The a/c also stopped pushback at DFW for 20 minutes because the ground crew forgot to load on the mail).

Often1 Feb 28, 19 1:50 pm

2:57 scheduled departure means that drop dead at the gate is 2:42 PM. It was 2:35, so "we're closing the flight soon" is jumping the gun by a bit, but just a bit.

As soon as 2:42 rolls around, AA is free to close the flight and push.

With small regional aircraft, it takes about 10 minutes to board, so at T-20 you will be close to the last one on. I agree that early boarding is a poor idea as the OH is non-existent and all you get from being seated while everyone walks by is a sore shoulder.

mvoight Feb 28, 19 1:57 pm


Originally Posted by Often1 (Post 30832707)
2:57 scheduled departure means that drop dead at the gate is 2:42 PM. It was 2:35, so "we're closing the flight soon" is jumping the gun by a bit, but just a bit.

As soon as 2:42 rolls around, AA is free to close the flight and push.

With small regional aircraft, it takes about 10 minutes to board, so at T-20 you will be close to the last one on. I agree that early boarding is a poor idea as the OH is non-existent and all you get from being seated while everyone walks by is a sore shoulder.

The rules seem to indicate you have to be at the gate at least 10 minutes before.
https://www.aa.com/i18n/travel-info/...ng-process.jsp

KBMIFlyer Feb 28, 19 2:09 pm

Two unrelated data points.

Flying ORD-BMI two weeks ago and ORD-BNA is boarding at the gate next to me. Both are 10:05 pm departures.

Boarding for ORD-BNA (CR7) starts around 9:25. By 9:35 the GA is calling individuals names for departure and final call. Shortly after, she closes the boarding door and goes down the jetway. By 9:40, three or four people are now congregated at the door trying to figure out why no one is there to scan their boarding passes (keep in mind 35-50 minute connections are common at ORD now). An employee walks by and talks to them, then heads down the jetway I am guessing to retrieve the GA.

The GA reappears shortly after, still around 9:40. But she does not scan their boarding passes, she instead takes them to the desk and it appears she is starting to rebook them for flights tomorrow. You can tell the passengers are agitated, and at one point they are looking at the TV display behind the desk which still shows a 10:05 departure. I had to board my BMI flight at this point, so I don't what happened next. The plane did not depart the gate until after 10:05 though, so I hope the passengers were allowed to board.
VPS-DFW on Sunday. 1:27 departure. I get to the gate around 12:45 and notice that the boarding door is open and they appear to be taking early boarders. I go to a quick stop at the restroom and return around 12:50. The display says boarding in 5 minutes, but it is obvious that they are probably boarding around group 4 or 5 at this point. I get in line to board. Most boarding is done by 1:05 (A319), but of course we have to wait for a few stragglers as both the AA check-in line and the security line were really slow. We ended up departing either exactly on time or a little late. The A319 is bad enough without having to sit on it an extra 25 minutes. Of course, I have the opposite where they pre-board people needing extra time at 31 minutes, and actual group 1 boarding doesn't start until 25 minutes because it takes time to get the wheelchairs in and out. Those flights invariably end up departing late. So if given a choice, I will take early boarding over late boarding.

no2chem Feb 28, 19 2:12 pm


Originally Posted by Often1 (Post 30832707)
gun by a bit, but just a bit.

As soon as 2:42 rolls around, AA is free to close the flight and push.

are you serious? 2:35 is like 7 mins after scheduled boarding start time. Calling me and asking me if I'm going to make the flight 7 minutes after boarding is supposed to start is a bit ridiculous to me.

Also, AAs own docs says 10 minutes, not 15. I think most US domestic carriers are 10.


Originally Posted by mvoight (Post 30832736)
The rules seem to indicate you have to be at the gate at least 10 minutes before.
https://www.aa.com/i18n/travel-info/...ng-process.jsp

Indeed.

no2chem Feb 28, 19 2:17 pm


Originally Posted by KBMIFlyer (Post 30832765)
Two unrelated data points.

Flying ORD-BMI two weeks ago and ORD-BNA is boarding at the gate next to me. Both are 10:05 pm departures.

Boarding for ORD-BNA (CR7) starts around 9:25. By 9:35 the GA is calling individuals names for departure and final call. Shortly after, she closes the boarding door and goes down the jetway. By 9:40, three or four people are now congregated at the door trying to figure out why no one is there to scan their boarding passes (keep in mind 35-50 minute connections are common at ORD now). An employee walks by and talks to them, then heads down the jetway I am guessing to retrieve the GA.

The GA reappears shortly after, still around 9:40. But she does not scan their boarding passes, she instead takes them to the desk and it appears she is starting to rebook them for flights tomorrow. You can tell the passengers are agitated, and at one point they are looking at the TV display behind the desk which still shows a 10:05 departure. I had to board my BMI flight at this point, so I don't what happened next. The plane did not depart the gate until after 10:05 though, so I hope the passengers were allowed to board.
VPS-DFW on Sunday. 1:27 departure. I get to the gate around 12:45 and notice that the boarding door is open and they appear to be taking early boarders. I go to a quick stop at the restroom and return around 12:50. The display says boarding in 5 minutes, but it is obvious that they are probably boarding around group 4 or 5 at this point. I get in line to board. Most boarding is done by 1:05 (A319), but of course we have to wait for a few stragglers as both the AA check-in line and the security line were really slow. We ended up departing either exactly on time or a little late. The A319 is bad enough without having to sit on it an extra 25 minutes. Of course, I have the opposite where they pre-board people needing extra time at 31 minutes, and actual group 1 boarding doesn't start until 25 minutes because it takes time to get the wheelchairs in and out. Those flights invariably end up departing late. So if given a choice, I will take early boarding over late boarding.

Thanks. I've had some similar experiences out of SEA and other places where there's one bus terminal. If I was ever denied boarding despite arriving T-10, I'd be really, really upset.

Overall, I don't mind early boarding, but I think AA needs to do a better job at announcing it. Also if I decide that I don't want to board early, AA had better respect my right not to - Its my time and if I need to grab a sandwich or use the restroom until T-10 I'm going to do that.

MarkOK Feb 28, 19 3:06 pm

Every flight DFW to SWO does this. It's a small ERJ 135 or 140, they begin boarding at T-30 sharp or earlier, it takes 5 minutes to board the plane, then they start doing final boarding call announcements. Many times I get there at T-25 as and they are itching to close the door. Not sure yet at what point they would yet. Doubt they would call me too.

However, we ALWAYS (100% of the time) just sit until T-5 or later, and it is quite common to leave at T+5 or T+10 still. Always annoying as I would rather spend that 15 minutes reading a newspaper in the aadmirals club.

So, when I can (have a long enough connection) I try to get there at T-35 just to be 'safe' because the next flight is usually not until the afternoon of the next day, so it is a bear to miss it. The real kicker is the few times when it is really delayed and AA doesn't let you know -- a few months ago they did the 5 minute rolling delay for a full hour. Luckily it was at like gate B3 so the AC was right there. I think I walked in and out four times then.

sm82 Feb 28, 19 3:56 pm

So sick of this! I used to pride myself whether flying Y, J, or F to board last and not spend any extra time on the plane. THEN...AA started charging for bags and as numerous posters had stated, it didn't matter what class I was sitting in, there was never overhead space left. I still show up T-25 and wedge what I can into the overheads...by then usually Group 5 is boarding and I walk through the priority side skipping two whole folks onto a non-moving jet bridge.

GoodFastOrCheap Feb 28, 19 3:57 pm

Someone decided to begin the boarding process early (who knows why) and the gate agent (correctly) noticed you were checked-in but not on the plane once it finished. You can complain, but flights take off and arrive early quite frequently.

Leaving a lounge approx. 10 mins away from your gate at scheduled boarding time implies that you weighed the risk of missing your flight and decided to take a chance. You are very lucky they contacted you before closing the door.

beachfan Feb 28, 19 4:03 pm


Originally Posted by no2chem (Post 30832798)
Thanks. I've had some similar experiences out of SEA and other places where there's one bus terminal. If I was ever denied boarding despite arriving T-10, I'd be really, really upset.

Overall, I don't mind early boarding, but I think AA needs to do a better job at announcing it. Also if I decide that I don't want to board early, AA had better respect my right not to - Its my time and if I need to grab a sandwich or use the restroom until T-10 I'm going to do that.

Both me and Alex Rodriguez were once offloaded (separately) at T-15. Luckily I was a second away and got back on. Lost my preferred J seat but got back in J. ARod got dropped from F to J. This was at MIA and I think he had an AA escort, and he wanted to board last to stay incognito.

He found J to be like steerage. I was just happy to have a J seat, albeit a middle seat (back before they were refurbished)

I wouldnt be surprised if T-15 isn’t also written somewhere.

no2chem Feb 28, 19 4:06 pm


Originally Posted by GoodFastOrCheap (Post 30833131)
Someone decided to begin the boarding process early (who knows why) and the gate agent (correctly) noticed you were checked-in but not on the plane once it finished. You can complain, but flights take off and arrive early quite frequently.

Leaving a lounge approx. 10 mins away from your gate at scheduled boarding time implies that you weighed the risk of missing your flight and decided to take a chance. You are very lucky they contacted you before closing the door.

Are you serious? Unless I tripped and fell, there's a nearly 0% chance of missing the flight as I'd arrive 20 minutes EARLY, and by their own own contract of carriage

  • 15 minutes before departure on domestic flights
  • 30 minutes before departure for international flights
If you're not, we may reassign your seat to another passenger.

The doors close 10 minutes before departure and you will not be allowed to board once the doors close.
As in, if they failed to allow me to board, they're violating their own contract of carriage. I don't care if they call me or not.

Wow, the amount of misinformation on Flyertalk.....

I value my time much more than some people here it seems. If I bought a ticket on AA that says it departs at 5:00pm, I expect to be accepted for boarding up until 4:50pm, no matter if all of the plane is already on board or if they have some operational reason to. If they don't want it that way, then CHANGE the boarding time and the contract of carriage!!!

beachfan Feb 28, 19 4:08 pm

What is the T-15 you are quoting?

no2chem Feb 28, 19 4:09 pm


Originally Posted by beachfan (Post 30833153)

Both me and Alex Rodriguez were once offloaded (separately) at T-15. Luckily I was a second away and got back on. Lost my preferred J seat but got back in J. ARod got dropped from F to J. This was at MIA and I think he had an AA escort, and he wanted to board last to stay incognito.

He found J to be like steerage. I was just happy to have a J seat, albeit a middle seat (back before they were refurbished)

I wouldnt be surprised if T-15 isn’t also written somewhere.

They can reassign your seat at T-15 to standbys but they cannot close the doors early
In this case, I knew the flight was not sold out and there were plenty of seats, so T-10 should be the absolute deadline.
Either way I was there at T-15...

beachfan Feb 28, 19 4:11 pm

So for a flight that would be filled by standbys, it’s T-15. The door may not be closed but you still wouldn’t get on.

not sure how someone would know that the standby list is shorter than the number of empty seats for sure without seeing the standby list at the gate. And if in F or J, wouldn’t your seat be at risk because of upgrades? The upgrade list seems like 30% of coach seats these days (in premium transcons at least).

rumboj Feb 28, 19 4:47 pm


Originally Posted by no2chem (Post 30832573)
Today I'm flying an envoy flight BOS-JFK, which departs out of B36. The flight departs at 2:57pm, and boards around 2:27pm. I'm at the lounge at B4, which is about a 10 minute walk to the gate. I leave at boarding time sharp (2:27pm).

About 5 minutes into my walk (2:35pm), I get a phone call from a mass. Number. It's AA:
AAgent: "hello no2chem this is x with AA, will you still be traveling with us today?"
Me: "yes, I'm at gate B23 and walking"
AAgent: " you're the last to board the gate will be closed soon"
Me: " boarding started 5 minutes ago"
AAgent: "you're the last to board the gate is about to close"

.... So I get there and the agent repeats how I'm the last to board and they were about to close the gate. I make it a point that the gate isn't supposed to close until 10mins before departure, and it's 2:40, 17 mins before departure.

To add insult to injury, the flight departs 10mins late anyway

While I appreciate the call (sort of, the AAgent was really rude and it sounded like she wanted her bonus points for closing the flight early), they really need to fix this early boarding crap. At least announce in the AC when you're going to do that.

Anyone else experience this?

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Surely, you reached out to AA to complain. I am not sure anyone on this forum can stop the “stupidity”.

Often1 Feb 28, 19 6:30 pm


Originally Posted by no2chem (Post 30832778)
are you serious? 2:35 is like 7 mins after scheduled boarding start time. Calling me and asking me if I'm going to make the flight 7 minutes after boarding is supposed to start is a bit ridiculous to me.

Also, AAs own docs says 10 minutes, not 15. I think most US domestic carriers are 10.



Indeed.

The COC expressly states that you must be at the gate no later than T-15. Doors close at T-10. At T-15, you may lose your seat. You can argue all you want, but the time to do that is when you agree to the COC. At T-14, if everyone at the gate has boarded, AA may choose to oddload you and push.

Arriving at the gate
Be at the gate and ready to board the plane:

  • 15 minutes before departure on domestic flights
  • 30 minutes before departure for international flights
If you're not, we may reassign your seat to another passenger.

The doors close 10 minutes before departure and you will not be allowed to board once the doors close.

Beltway2A Feb 28, 19 6:40 pm

Two questions. Not to criticize you in any way, but to satisfy my own curiousity.

(1) Was this a one-way or return leg of a roundtrip?
(2) Was there a segment prior to BOS-JFK, or was this the only segment on this journey?

no2chem Feb 28, 19 7:09 pm


Originally Posted by Often1 (Post 30833527)
The COC expressly states that you must be at the gate no later than T-15. Doors close at T-10. At T-15, you may lose your seat. You can argue all you want, but the time to do that is when you agree to the COC. At T-14, if everyone at the gate has boarded, AA may choose to oddload you and push.

Arriving at the gate
Be at the gate and ready to board the plane:

  • 15 minutes before departure on domestic flights
  • 30 minutes before departure for international flights
If you're not, we may reassign your seat to another passenger.

The doors close 10 minutes before departure and you will not be allowed to board once the doors close.

Only if there are other passengers to give your seat to. Otherwise T-10. I think your reading is incorrect.

To support this, paper BPs explicitly have the 10mins before departure text. And I'd say the right time for the GA to call was T-15, not T-25. And she could have been a lot more polite!


Originally Posted by Beltway2A (Post 30833560)
Two questions. Not to criticize you in any way, but to satisfy my own curiousity.

(1) Was this a one-way or return leg of a roundtrip?
(2) Was there a segment prior to BOS-JFK, or was this the only segment on this journey?

It was the return of a round trip. BOS-JFK-SFO.

AA100k Feb 28, 19 7:47 pm

I never trust the AAgents in the AC to give me the correct boarding time and gate. Once in PHL an AC agent told me the wrong terminal and gate! I now do my own boarding and gate location “research” and get there at least 10 minutes before boarding time because I’d hate to be forced to gate check my bag and/or have my seat reassigned, as both have happened in the past. I don’t want to be left standing at the gate debating the specifics of the CoC or any other nonsense while my plane pushes back.

Exec_Plat Feb 28, 19 8:01 pm

This early boarding crap is annoying as heck. I got to a flight a few weeks ago, DEN-PHX at t-35...and they were already at Group 6. The app still said "boarding in 5"

justhere Feb 28, 19 8:40 pm


Originally Posted by no2chem (Post 30833648)
Only if there are other passengers to give your seat to. Otherwise T-10. I think your reading is incorrect.

To support this, paper BPs explicitly have the 10mins before departure text. And I'd say the right time for the GA to call was T-15, not T-25. And she could have been a lot more polite!.

How does the GA scan your boarding pass AND close the aircraft door at the same time if you try to board at T-10? Seems like the 5 minutes between "be at the gate T-15" and "door closes at T-10" supports scanning the last BP's at maybe T-11 so the door can close on time.

AANYC1981 Feb 28, 19 8:50 pm

LAX-LAS right now and got to gate 30 minutes before departure and they’re wrapping up group 3 and as I board through the Group 1-4 lane the agent still checks out my rollerboard as if she’s about to ask me to size it (which they were doing with other Group 3s). I just said don’t worry it fits and kept walking.

Still barely any overhead room in FC once I’m onboard.

Got a refill on my white wine PDB tho so all is good :)

jcatman Feb 28, 19 8:57 pm


Originally Posted by beachfan (Post 30833153)

Both me and Alex Rodriguez were once offloaded (separately) at T-15. Luckily I was a second away and got back on. Lost my preferred J seat but got back in J. ARod got dropped from F to J. This was at MIA and I think he had an AA escort, and he wanted to board last to stay incognito.

He found J to be like steerage. I was just happy to have a J seat, albeit a middle seat (back before they were refurbished)

I wouldnt be surprised if T-15 isn’t also written somewhere.

Why? Was the mirror in J too small for kissing himself?

GNRMatt Feb 28, 19 9:03 pm

I may be in the minority, but I'm good with them boarding early since it gives a somewhat better likelihood of us actually getting out of there on time. I find when they start boarding "on time" on the mainline planes, half the time they are still boarding by the time we should depart.

Maybe what they really need to do is bump up the departure time to 45 minutes instead of 30 minutes.

jcatman Feb 28, 19 9:04 pm

AA2520 DFW-ORD 787-8 February 23

Arrived at gate 5 minutes after scheduled boarding time (incoming flight late due to high winds at DFW).

Group 8 was already boarding.

ijgordon Feb 28, 19 9:26 pm

DL's iPhone (and probably Android) app sends a notification as soon as the flight begins boarding, triggered by the scan of the first boarding pass. That's usually a good indicator of when to head to the gate from the lounge.

Probably too difficult for AA to handle.

no2chem Feb 28, 19 9:28 pm


Originally Posted by GNRMatt (Post 30833918)
I may be in the minority, but I'm good with them boarding early since it gives a somewhat better likelihood of us actually getting out of there on time. I find when they start boarding "on time" on the mainline planes, half the time they are still boarding by the time we should depart.

Maybe what they really need to do is bump up the departure time to 45 minutes instead of 30 minutes.

boarding early is nice and all until it's 20 mins after departure and you're still sitting there for who knows what

no2chem Feb 28, 19 9:29 pm


Originally Posted by ijgordon (Post 30833977)
DL's iPhone (and probably Android) app sends a notification as soon as the flight begins boarding, triggered by the scan of the first boarding pass. That's usually a good indicator of when to head to the gate from the lounge.

Probably too difficult for AA to handle.

DL's IT is far superior to AAs
Sadly, even UA's IT, with their ancient ASP.net or whatever .bomb website, surpasses AAs

I mean we talk like 'dynamic reaccom' is a great new thing but UA and DL have had this thing for at least 5 years now, as far as I can remember

DCP2016 Feb 28, 19 9:40 pm

I must be in a minority because on all of my AA flights I've watched the countdown to Boarding run out and then they wait another 5-10 minutes before even starting with first class.

enviroian Feb 28, 19 9:44 pm


Originally Posted by DCP2016 (Post 30834004)
I must be in a minority because on all of my AA flights I've watched the countdown to Boarding run out and then they wait another 5-10 minutes before even starting with first class.

From what I’m reading this sounds like an American Eagle dba etc etc not mainline.

beachfan Feb 28, 19 10:06 pm


Originally Posted by jcatman (Post 30833905)
Why? Was the mirror in J too small for kissing himself?

because he had to sit next to someone (me)

jliehr Mar 1, 19 12:55 am

Recently had an issue at DFW on the ERD with boarding being complete minus myself at T-25 with speaker pages for “final boarding” and dirty looks from the gate agent as I boarded, they didn’t actually close the door until T-10 anyway.

Was coming from HNL, got in to D30ish had breakfast in the lounge and trekked it to B2 figuring I had plenty of time with a 80 minute layover, definitely not the friendliest encounter I’ve had.

Enigma368 Mar 1, 19 2:22 am

Assuming your timeline is correct, you were phoned 22mins before flight was due to depart. I think given the circumstances, it was not unreasonable to call you, although they could have waited another few mins. No harm in checking that the passenger has not lost track of time and is going to make it on time. The fact that they were rude to you is not really acceptable though, since they were early rather than you being late.

I have had gate agents be snarky to me when I have arrived at the gate as one of the last few to board but still well within boarding cut off time. I think they are under pressure to get the gates closed as early as possible, or they are just bored and want to go home. In the vast majority of these cases, it makes no difference to departure time, we still end up sitting on the plane at the gate for 10-20mins+ with the plane door open. My guess is that when gate agents are rushing to get the gate closed, it is rarely because the pilot is ready to depart immediately, it is because they personally just want to get the gate closed.

fotographer Mar 1, 19 3:03 am

My problem is that when I arrive on time to board according to the info on the ticket, its already group something...
and when I opt to get there early just to be safe, end up waiting far beyond the boarding time.... I am a loser either way

ibrandsguest Mar 1, 19 6:23 am


Originally Posted by no2chem (Post 30832573)
Today I'm flying an envoy flight BOS-JFK, which departs out of B36. The flight departs at 2:57pm, and boards around 2:27pm. I'm at the lounge at B4, which is about a 10 minute walk to the gate. I leave at boarding time sharp (2:27pm).

About 5 minutes into my walk (2:35pm), I get a phone call from a mass. Number. It's AA:
AAgent: "hello no2chem this is x with AA, will you still be traveling with us today?"
Me: "yes, I'm at gate B23 and walking"
AAgent: " you're the last to board the gate will be closed soon"
Me: " boarding started 5 minutes ago"
AAgent: "you're the last to board the gate is about to close"

.... So I get there and the agent repeats how I'm the last to board and they were about to close the gate. I make it a point that the gate isn't supposed to close until 10mins before departure, and it's 2:40, 17 mins before departure.

To add insult to injury, the flight departs 10mins late anyway

While I appreciate the call (sort of, the AAgent was really rude and it sounded like she wanted her bonus points for closing the flight early), they really need to fix this early boarding crap. At least announce in the AC when you're going to do that.

Anyone else experience this?

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No but, sorry, I'm not sympathetic, except for the rudeness of the agent. I'd love it if flights boarded right when boarding was to start and if they closed the door and departed as soon as possible. I try to get to the gate not later than when boarding starts (and usually a few minutes before that), since sometimes flights board early. Admirals Clubs are not that great and aren't worth missing being among the first to board. At least AA affirmatively contacted you.


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