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Anyone know what "improvements" AA is making this weekend ?

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Anyone know what "improvements" AA is making this weekend ?

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Old Jan 12, 2019, 9:51 am
  #1  
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Join Date: Aug 2015
Programs: AA PLT PRO, Hilton Diamond, Marriott Plt. Premier
Posts: 587
Anyone know what "improvements" AA is making this weekend ?
I see the message below while logging into my account, can't change seats for my flight tomorrow and segments from yesterday are not showing. Any idea what these "improvements" are ??

We're hard at work on aa.com. You may not be able to log in or use other parts of the site and American app on Friday, January 11 from 8 p.m. - 7 a.m. (CST) Sunday, January 13. Please call us if you need help.
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Old Jan 12, 2019, 10:36 am
  #2  
 
Join Date: Jan 2015
Programs: Alaska Gold 75K, AA EXP, United 1K
Posts: 472
Project Oasis.com. They’re shrinking the fonts so they can squeeze more words on the website.
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Old Jan 12, 2019, 11:47 am
  #3  
 
Join Date: Aug 2004
Location: Chicago
Programs: AA- EXP UA - Silver SPG- PLT Marriott- PLT
Posts: 759
Not sure, but maybe it will cause a glitch where sAAver space will be wide open for a few hours.
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Old Jan 12, 2019, 11:59 am
  #4  
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Could be the prep/testing for adding Premium Econ awards later this month.
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Old Jan 12, 2019, 12:32 pm
  #5  
 
Join Date: Jan 2017
Posts: 4
Originally Posted by JonNYC
Could be the prep/testing for adding Premium Econ awards later this month.
I heard the same rumor
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Old Jan 12, 2019, 2:03 pm
  #6  
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Originally Posted by neivn67
I heard the same rumor
what a bizzare coincidence.
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Old Jan 12, 2019, 4:40 pm
  #7  
 
Join Date: Jul 2017
Location: MIA
Programs: AA PPRO
Posts: 31
From an IT perspective it is a big window of time. They must be doing something significant.
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Old Jan 12, 2019, 5:41 pm
  #8  
 
Join Date: Jul 2018
Location: SE Wisconsin
Programs: AA EXP, Hilton Diamond for Life
Posts: 337
The elite/boost site is also down.
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Old Jan 12, 2019, 5:48 pm
  #9  
 
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Originally Posted by Les Anderson
From an IT perspective it is a big window of time. They must be doing something significant.
Or, you know, they are utterly incompetent and have little competition, so they have no actual incentive to go for great.
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Old Jan 12, 2019, 6:04 pm
  #10  
 
Join Date: Mar 2018
Location: PHL
Programs: AA EXP, HH Diamond, Owner of 2,000 TWA shares
Posts: 812
Most likely they are randomly removing 500 mile stickers from people's accounts for no reason.
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Old Jan 12, 2019, 6:50 pm
  #11  
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Join Date: Aug 2015
Programs: AA PLT PRO, Hilton Diamond, Marriott Plt. Premier
Posts: 587
Originally Posted by Uncle Nonny
Most likely they are randomly removing 500 mile stickers from people's accounts for no reason.
Well those free 20 stickers they gave anyone who ever flew 1 -5 segments on AA in the last 24 months have to come from somewhere.
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Old Jan 12, 2019, 10:56 pm
  #12  
 
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
IMO that large of a timeframe to be down, for a company like this, in an industry like this, is unacceptable.
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Old Jan 13, 2019, 12:15 am
  #13  
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Join Date: Aug 2015
Programs: AA PLT PRO, Hilton Diamond, Marriott Plt. Premier
Posts: 587
Uggh, my new flight was rebooked, tried logging in to confirm seats and could not so I called AA Plt Pro line, the agent also could not get into the system so she "transferred" me, now waiting on a call back between 16-30 mins from now. Looks like the system is down completely right now can't log into website or app.
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Old Jan 13, 2019, 3:22 am
  #14  
 
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
maybe just raising prices on tickets, adding new requirements to all levels of AA FF programs,
taking away saver awards across the board, and probably a lot more stuff that AA will tell us is good for us
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Old Jan 13, 2019, 3:56 am
  #15  
 
Join Date: Nov 2003
Location: JFK/LGA
Programs: AA EXP/5 MM, BA Blue Bayou, HH LT Diamond
Posts: 5,827
Originally Posted by fotographer
that AA will tell us is good for us
and that we wanted
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