Connecting flight rescheduled-AA want to charge me for the enforced layover
Sep 22, 2018, 3:00 am
#16
Original Poster
Join Date: Apr 2004
Programs: BA Exec Blue, IHG Spire, HHonor Gold, Accor Platinum.
Posts: 966
I would be surprised if there were more schedule changes - Qantas does not do lots of changes and Im guessing this was a summer schedule change
AA will likely do nothing - it is only the ticketing agent - the airline whose schedule changed is responsible for fixing impacts of its schedule changes
If it is a Qantas change, I would suspect that if nothing had been done, qantas would have sorted it out
AA will likely do nothing - it is only the ticketing agent - the airline whose schedule changed is responsible for fixing impacts of its schedule changes
If it is a Qantas change, I would suspect that if nothing had been done, qantas would have sorted it out
Flight changed to the later departing one-which had no reward seats- with no fuss.
Annoyingly this flight was an option when I booked and had business availability then. I chose the earlier one-(only economy) as I did not want a 6 hr wait in AKL.
Hopefully more Business reward seats will come available nearer the time so I can at least have lounge access for 6 hrs and a decent seat for the 4 hr trip.
Thanks for all the input.
Sep 22, 2018, 11:23 am
#17
Suspended
Join Date: Mar 2001
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Posts: 27,730
Glad it worked out, not at all surprised. Some strange notions of what AA does and doesn't do in these types of situations are proffered in the forum-- but have no connection to the actual AA policies in effect.
Sep 22, 2018, 12:20 pm
#18
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
If only the policies for scenarios like this were in a clear location so that us mortals who don’t know them could refer agents to the right place.