Hotel booking using miles
Jul 24, 2018, 8:16 am
#1
Original Poster
Join Date: Dec 2005
Programs: DL GM, AA PLT.
Posts: 537
Hotel booking using miles
Apologies if this is a daft question. For the first time, I have used miles for a hotel booking. I received an email from AA, confirming deduction of the miles from my account.
However, I have received nothing confirming the actual hotel booking. I took a photo of the confirmation screen at the time of purchase (it was miles plus miles) but unhelpfully the useaamiles.com site won't let me log in as it says you have to have to least 1000 miles available to do so.
Any suggestions? Or just call? I'm assuming I should have received something confirming the hotel?now
Thank you.
However, I have received nothing confirming the actual hotel booking. I took a photo of the confirmation screen at the time of purchase (it was miles plus miles) but unhelpfully the useaamiles.com site won't let me log in as it says you have to have to least 1000 miles available to do so.
Any suggestions? Or just call? I'm assuming I should have received something confirming the hotel?now
Thank you.
Jul 24, 2018, 8:38 am
#2
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,673
You should have had an email form americanairlinesvacations showing you all the obvious details - confirmation number and number of nights, etc etc.
Could it have gone into a spam filter?
You can call them
Call us
800-321-2121 (U.S. and Canada – toll-free)
918-669-8977 (Outside U.S. and Canada – charges apply)
Daily
7 a.m. - 10:30 p.m. (CT)
Could it have gone into a spam filter?
You can call them
Call us
800-321-2121 (U.S. and Canada – toll-free)
918-669-8977 (Outside U.S. and Canada – charges apply)
Daily
7 a.m. - 10:30 p.m. (CT)
Jul 24, 2018, 10:54 am
#3
Join Date: Jun 2000
Location: Syracuse, Boston, Athens
Posts: 995
Laeti dies festi!
Moreover, once you completed your reservation, there should have been these three options on the final webpage. The voucher is the one that hotels sometimes want to see (but not always).
