Thanks AA for Missing My Nephew's College Graduation! (mechanicals, cancellation)
May 12, 2018, 8:35 pm
#16
Join Date: Nov 2013
Posts: 4,374
Sometimes life just happens that way, and it's unfortunate, and there is nothing to be gained from wallowing in it. These situations were out of your control. I would rather turn my attention the most important thing, namely that your nephew did graduate.
May 12, 2018, 8:37 pm
#17
Join Date: Jan 2006
Location: lax
Posts: 3,888
As an Aviation Professional, I'm sure you sent this to AA, without the emotion, only the facts.
May 12, 2018, 8:55 pm
#18
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
While I feel for the OP (even though I am a Sun Devil!)... anyone who flies regularly knows things happen and to plan accordingly. It seems OP understands this to an extent by trying to travel the day before. However a smarter move when having to change to travelling the day of the event would have been to get on a flight to PHX and drive or even connect (with the option of driving as a fall back). Flying in to a small airport is always a risk. I fly into a few small airports and they are always the easiest flights to cancel. If an alternate plane is needed it’s usually the last route to get it. DFW to PHX would impact many passengers connecting so AA would try and get that flight in the air.
May 12, 2018, 9:00 pm
#19
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,014
<removed meta content>
If an event is so important fly the night before. Obviously this wasn’t important
If an event is so important fly the night before. Obviously this wasn’t important
Last edited by Microwave; May 12, 2018 at 11:16 pm
May 12, 2018, 9:01 pm
#20
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
As an "airline professional", do you expect them to guess at what you want? What exactly did you want Z to do, pay for your nephew's education?
Do you expect the CEO of AA to ring you up and apologize?
Do you expect the CEO of AA to ring you up and apologize?
Last edited by mvoight; May 12, 2018 at 9:10 pm
May 12, 2018, 9:09 pm
#21
Join Date: Jun 2016
Location: Tampa, FL
Programs: AAdantage EXP
Posts: 41
Sorry to hear you missed the graduation, but as everyone else has said what exactly do you want? Will a bunch of strangers agreeing with you on a message board make you feel better?
Not trying to be mean here but I can’t understand why you would wait until the last minute to get there. How is you having allergies the day before the Airlines problem?
Not trying to be mean here but I can’t understand why you would wait until the last minute to get there. How is you having allergies the day before the Airlines problem?
May 12, 2018, 9:09 pm
#22
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
OP appears to have been active on Flyertalk since 2002 based on their post history. That along with spouse’s reported business travel history, and OP claim to being an aviation professional, makes the histrionics of this thread baffling.
Yes, OP is upset at missing nephew’s graduation but things happen. AA mechanical issues day of graduation is no more at fault than OP own health issues that prevented travel on originally scheduled flight the day before. Things happen. Not sure what OP wants from AA since ticket has already been reimbursed as trip in vain.
Yes, OP is upset at missing nephew’s graduation but things happen. AA mechanical issues day of graduation is no more at fault than OP own health issues that prevented travel on originally scheduled flight the day before. Things happen. Not sure what OP wants from AA since ticket has already been reimbursed as trip in vain.
Last edited by Microwave; May 12, 2018 at 11:19 pm Reason: Removed quote of redacted post
May 12, 2018, 9:23 pm
#23
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
I don't think a genuine aviation professional would come so unstrung over an average, unfortunate, unremarkable operational mishap. The risks of trying to fly in hours before a can't-miss event are crystal clear and super avoidable.
May 12, 2018, 9:56 pm
#24
Join Date: Jun 2017
Location: Melbourne MEL Calgary YYC
Programs: UA1K, QF Plat, *A & Marriot Gold, OW Emerald, Hyatt Hertz PC CanPass Nexus APEC Global Entry
Posts: 468
And if it was weather related how would he letter read
Dear God, thanks for the storm........
everyone has said it, if it’s that important go a day early and relax
Dear God, thanks for the storm........
everyone has said it, if it’s that important go a day early and relax
Last edited by Jimmie Jet; May 12, 2018 at 9:57 pm Reason: Spelling
May 12, 2018, 10:01 pm
#25
Join Date: Dec 2016
Programs: AA EXP
Posts: 214
Were your "allergies" all of a sudden cured the day of a graduation as opposed to the day before? I'm not a doctor, but I believe "allergies" tend to be seasonal, in a specific geographic region, etc., (i.e. not short 1-day colds that quickly go away). Did you think you would feel better overnight and therefore you needed to cancel your original flight and book a flight the next day instead?
May 12, 2018, 10:27 pm
#26
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Were your "allergies" all of a sudden cured the day of a graduation as opposed to the day before? I'm not a doctor, but I believe "allergies" tend to be seasonal, in a specific geographic region, etc., (i.e. not short 1-day colds that quickly go away). Did you think you would feel better overnight and therefore you needed to cancel your original flight and book a flight the next day instead?
In any case that's besides the point, somewhat.
May 12, 2018, 10:40 pm
#27
Original Member
Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965
OP- the reason for having such difficulty with the FTers here, is because your post
is written as though this was your 1st rodeo
.
If you could step away from your post and look it up with fresh eyes, you would see what we mean
.
As a wife I influence my husband's airline choice........ sounds very Hillary Clintonish
Telling American Airlines that is difficult to graduate college and therefore they should give you more compensation is irrational.
I don't quite understand how adding someone else's issue about freaking out helps your case.
And as we all know here "sarcasm does not cut it in a letter"
You have not told us what you consider fair compensation. Please tell us now.
is written as though this was your 1st rodeo
.
If you could step away from your post and look it up with fresh eyes, you would see what we mean
.
As a wife I influence my husband's airline choice........ sounds very Hillary Clintonish
Telling American Airlines that is difficult to graduate college and therefore they should give you more compensation is irrational.
I don't quite understand how adding someone else's issue about freaking out helps your case.
And as we all know here "sarcasm does not cut it in a letter"
You have not told us what you consider fair compensation. Please tell us now.
May 12, 2018, 11:23 pm
#28
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
May 12, 2018, 11:24 pm
#29
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
Several posts containing off topic or meta content or overly personalised responses have been removed or redacted.
Please stay on topic and avoid personal attacks or insults. Thank you!
~Moderator
Please stay on topic and avoid personal attacks or insults. Thank you!
~Moderator
May 13, 2018, 12:31 am
#30
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 832
Uh, first of all thanks for the sympathy. Great to see fellow AA members commiserating with an upsetting situation!
Secondly, this is not my first rodeo. In making your ASSUMPTIONS, I WAS booked for the previous day. However, I have extremely severe allergies, giving me a severe cold, which caused me to have to cancel the flight the day before, which I therefore booked for the following day, the day of graduation.
Thirdly, having done this for almost 3 decades, I looked at every airline, alternate routes and city-pairs, to see what remote feasibility there was to reroute myself, to ameliorate this situation, to no avail.
Forthly, I know that although aircrafts swaps are not necessarily the easiest thing, and they affect operations all down the line, this was a reasonable and acheiveable option, at some point.
In addition, I am also aware that American has been known to monitor these forums, and to respond with the Customer.
Finally, I'm not quite as stupid and inept as you all make me out to be. Assuming I did not do everything within my power, to use situational awareness and advanced planning shows the negative self-righteousness of those who think all this was somehow my own fault!
Wow, hope the world is a little more sympathetic to your situation, next time you have a problem with life!
Secondly, this is not my first rodeo. In making your ASSUMPTIONS, I WAS booked for the previous day. However, I have extremely severe allergies, giving me a severe cold, which caused me to have to cancel the flight the day before, which I therefore booked for the following day, the day of graduation.
Thirdly, having done this for almost 3 decades, I looked at every airline, alternate routes and city-pairs, to see what remote feasibility there was to reroute myself, to ameliorate this situation, to no avail.
Forthly, I know that although aircrafts swaps are not necessarily the easiest thing, and they affect operations all down the line, this was a reasonable and acheiveable option, at some point.
In addition, I am also aware that American has been known to monitor these forums, and to respond with the Customer.
Finally, I'm not quite as stupid and inept as you all make me out to be. Assuming I did not do everything within my power, to use situational awareness and advanced planning shows the negative self-righteousness of those who think all this was somehow my own fault!
Wow, hope the world is a little more sympathetic to your situation, next time you have a problem with life!