Securing Seat on Award Travel on RJ / Royal Jordanian
May 8, 2018, 4:42 am
#1
Original Member
Original Poster
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
Securing Seat on Award Travel on RJ / Royal Jordanian
I just booked business tickets on RJ. I have flown them two other times before using AA awards. However, this time, I am being told I can't reserve a seat. This didn't happen last time--the agent simply needed to call RJ. I had an insistent agent last night saying that there was no way to pre-reserve seats and I would have to do this at time of check-in. Has anyone else had this experience?
May 8, 2018, 7:37 am
#3
Join Date: Jan 2005
Location: BMI
Programs: AA EXP, Delta, Amtrak, Hertz PC
Posts: 657
If you can't find it on your reservation, call AA and get your Royal Jordanian confirmation number (it will be different than your AA confirmation number).
The go the the rj.com website, you should be able to pull up your reservation and select a seat.
The go the the rj.com website, you should be able to pull up your reservation and select a seat.
Apr 27, 2022, 10:00 pm
#4
Join Date: Oct 2007
Location: TBD
Posts: 840
Resurrecting an old thread. I just booked an AA award on RJ for November. I have the RJ PNR and can pull it up on RJ.com, but I am not seeing an option to select a seat. Anyone know of a workaround? Thanks!
Apr 27, 2022, 10:12 pm
#5
Join Date: Jun 2017
Location: Houston , TX
Programs: Platinum Pro. .Hilton Honors Gold,
Posts: 677
I just booked business tickets on RJ. I have flown them two other times before using AA awards. However, this time, I am being told I can't reserve a seat. This didn't happen last time--the agent simply needed to call RJ. I had an insistent agent last night saying that there was no way to pre-reserve seats and I would have to do this at time of check-in. Has anyone else had this experience?
Apr 27, 2022, 10:14 pm
#6
Join Date: Jun 2017
Location: Houston , TX
Programs: Platinum Pro. .Hilton Honors Gold,
Posts: 677
Apr 27, 2022, 10:14 pm
#7
Join Date: Oct 2007
Location: TBD
Posts: 840
EDIT: I went back in and now can readily request a seat. It's quite obvious. Not sure why there wasn't a link last night, but perhaps the ticket was still processing.
Last edited by onfo; Apr 28, 2022 at 12:43 pm