LGB Gate Agents (the friendliness of)

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Jun 24, 2017, 12:49 pm

enviroian

FlyerTalk Evangelist

Original Poster

Join Date: Nov 2003

Location: Wesley Chapel, FL

Programs: American Airlines

Posts: 30,038

LGB Gate Agents (the friendliness of)

I find them the friendliest, cheerful, and most professional agents I've ever dealt with at this airline. It appears to be the same two gals and I notice they do indeed take note and say hi by name to the regular lgb-phx flyers.

Anyone else notice this? It's a refreshing change compared to people like the bag sizer <redacted> at sky harbor.

Last edited by JDiver; Jun 24, 2017 at 2:44 pm Reason: Redacted offensive characterization

Jun 24, 2017, 2:29 pm

chix

Join Date: Jan 2000

Location: Baltimore/Washington, USA

Programs: AA LT Platinum, Hilton LT Diamond, Marriott Titanium

Posts: 3,076

Maybe they can addd some mainline DFW flights soon!

Jun 25, 2017, 9:24 am

USAmerican

Join Date: Oct 2013

Location: Phoenix

Programs: AA EXP, Hilton Diamond

Posts: 35

I fly in and out of LGB on a bi-weekly basis and am always greeted by name! They are great! I have written into LUS (prior to the merger) and now with the new AA and acknowledged them.

Jun 25, 2017, 11:19 am

enviroian

FlyerTalk Evangelist

Original Poster

Join Date: Nov 2003

Location: Wesley Chapel, FL

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Posts: 30,038

Quote:

Originally Posted by USAmerican

I fly in and out of LGB on a bi-weekly basis and am always greeted by name! They are great! I have written into LUS (prior to the merger) and now with the new AA and acknowledged them.

Does AA fly into LGB from any other city than phx? If not no wonder these ladies know their flyers!

Jun 27, 2017, 3:32 pm

aisleorwindow

Used to be 'g_leyser'

Join Date: Jul 2002

Location: Brandon Johnson International Airport (expect delays)

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Quote:

Originally Posted by enviroian

Does AA fly into LGB from any other city than phx? If not no wonder these ladies know their flyers!

Nope, just PHX.

Jun 28, 2017, 4:44 am

FlyerBeek

Join Date: Aug 2002

Location: WAS/TYO

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Quote:

Originally Posted by enviroian

Does AA fly into LGB from any other city than phx? If not no wonder these ladies know their flyers!

Hard to believe that AA used to have 3x daily JFK-LGB service, as well as LGB-ORD/DFW. That was over 10 years ago, though. LGB and BUR now only have AA service again (PHX only) simply because of the US merger.

-FlyerBeek

Jun 28, 2017, 5:57 am

50ae

Join Date: Aug 2011

Programs: AA EXP, Amex Plt, AA AC

Posts: 174

I miss LGB, I used to live near it and fly out of there all the time. I'd say at any of the small airports though I get treated very well be it SBP, SBA or AZO. They all go out of their way to get you there by any means possible. I even ended up in a shuttle one time from SBP-LAX due to a problem at SBP and they found that solution the best to make my flights.