USCA 09: Breach of Contract Suit - US Airways Baggage Fees
May 3, 2017, 4:33 pm
#16
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Finally, US Airways warns, “If Hickcox-Huffman were
to prevail on her claims, airlines would be required to deliver
checked baggage on-time or to provide that service for free.”
Lots of people - including sufficient numbers in the DOT and Congress, one hopes - would consider that a perfectly reasonable expectation - not the end of airlines.
to prevail on her claims, airlines would be required to deliver
checked baggage on-time or to provide that service for free.”
Lots of people - including sufficient numbers in the DOT and Congress, one hopes - would consider that a perfectly reasonable expectation - not the end of airlines.
May 3, 2017, 5:09 pm
#17
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Finally, US Airways warns, “If Hickcox-Huffman were
to prevail on her claims, airlines would be required to deliver
checked baggage on-time or to provide that service for free.”
Lots of people - including sufficient numbers in the DOT and Congress, one hopes - would consider that a perfectly reasonable expectation - not the end of airlines.
to prevail on her claims, airlines would be required to deliver
checked baggage on-time or to provide that service for free.”
Lots of people - including sufficient numbers in the DOT and Congress, one hopes - would consider that a perfectly reasonable expectation - not the end of airlines.
"If we're forced to do this, you can expect fares to increase by as much as SEVENTY TWO CENTS!"
May 4, 2017, 7:05 am
#18
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The key point in this case is that nothing in the T&C's stated or implied that the airline was not on the hook for ordinary damages arising from delayed baggage delivery.
May 4, 2017, 7:14 am
#19
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I rarely check a bag, but did so a few years back on US from PHL-LAX and after paying the fees for 4 bags with one being overweight, they were delayed for 48 hours.
I called up AMEX explained what happened and intimated a dispute. AMEX backed my play and I received a letter about six weeks later that US lost the dispute and AMEX was charging them back and refusing my money.
While I am sure I was lucky, it did feel good to get my money back after US delaying my bags.
I called up AMEX explained what happened and intimated a dispute. AMEX backed my play and I received a letter about six weeks later that US lost the dispute and AMEX was charging them back and refusing my money.
While I am sure I was lucky, it did feel good to get my money back after US delaying my bags.
May 4, 2017, 7:57 am
#20
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DL "can" why not AA
If DL can "guarantee" on-time delivery, why can't AA?
In LAS VEGAS, I was waiting near baggage carousels for a LIMO pick/up; on the PA an AA announcement 30 minutes after arrival: "we apologize for the delay in delivering your bags...they will be arriving 'shortly'".
A long time ago flying on NWA, the plane was 1/2 seats, the other half was a cargo area; 90 minutes after arriving in JFK bags had NOT been delivered to the carousels--my guess the cargo was a PRIORITY shipment getting unloaded first.
In LAS VEGAS, I was waiting near baggage carousels for a LIMO pick/up; on the PA an AA announcement 30 minutes after arrival: "we apologize for the delay in delivering your bags...they will be arriving 'shortly'".
A long time ago flying on NWA, the plane was 1/2 seats, the other half was a cargo area; 90 minutes after arriving in JFK bags had NOT been delivered to the carousels--my guess the cargo was a PRIORITY shipment getting unloaded first.
May 4, 2017, 8:26 am
#21
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May 4, 2017, 8:35 am
#22
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"why WON'T AA match DLs guarantee"
May 4, 2017, 8:38 am
#23
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In LAS and FNT (Flint, MI), my bag always takes at least an hour to come out... Consistently.
I guess I kind of understand in both scenarios... Vegas deals with a lot of bags and Flint is small (They only fly to/from ORD on Eagle). Anything that forces the airlines to deliver them faster would be a win in my book.
I guess I kind of understand in both scenarios... Vegas deals with a lot of bags and Flint is small (They only fly to/from ORD on Eagle). Anything that forces the airlines to deliver them faster would be a win in my book.
May 4, 2017, 8:39 am
#24
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May 4, 2017, 11:28 am
#25
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In LAS and FNT (Flint, MI), my bag always takes at least an hour to come out... Consistently.
I guess I kind of understand in both scenarios... Vegas deals with a lot of bags and Flint is small (They only fly to/from ORD on Eagle). Anything that forces the airlines to deliver them faster would be a win in my book.
I guess I kind of understand in both scenarios... Vegas deals with a lot of bags and Flint is small (They only fly to/from ORD on Eagle). Anything that forces the airlines to deliver them faster would be a win in my book.
I can't remember my bag taking more than 30 min at Vegas. Of course now the next time it will
I fly to ABE and AVP quite often, both are very small. It isn't unusual to see my bags waiting for me when I get to baggage claim at either.
May 4, 2017, 5:03 pm
#26
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Or, they're evil capitalistic overlords that rub their hands in glee at being able to not provide benefits to their customers - if you believe some folks.
Probably one of those two.
May 4, 2017, 5:32 pm
#27
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LAS on AA consistently takes 45 minutes for me. DCA on AA (mainline, I'll cut them a tiny bit of slack if the plane comes to a 35X stand) takes 30 minutes minimum, which reminds me every single time why I hate checking a bag on the way home.
BOS (LAA and LUS sides, one each over the last three weeks) - maybe 7 minutes.
BOS (LAA and LUS sides, one each over the last three weeks) - maybe 7 minutes.
May 4, 2017, 6:01 pm
#28
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Regardless, glad to see a win for the consumer, and common sense.
May 5, 2017, 5:22 am
#29
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Finally, US Airways warns, “If Hickcox-Huffman were
to prevail on her claims, airlines would be required to deliver
checked baggage on-time or to provide that service for free.”
Lots of people - including sufficient numbers in the DOT and Congress, one hopes - would consider that a perfectly reasonable expectation - not the end of airlines.
to prevail on her claims, airlines would be required to deliver
checked baggage on-time or to provide that service for free.”
Lots of people - including sufficient numbers in the DOT and Congress, one hopes - would consider that a perfectly reasonable expectation - not the end of airlines.
Why should baggage be more entitled?
May 5, 2017, 9:49 am
#30
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