Yes

to me the FL brings only one benefit over a regular AC and that's free drinks and beers, and self serve to boot. I guess I'm still amazed by people who eat there only to get on a plane and eat again. Wow.

I'd take the FL food over most anything served on board AA, especially when I'm riding in coach. :D

Thanks for the great laugh. Very clever.

But AA does have serious issues, I am just trying to bring them to the attention of FT. I mean I used to love AA until joining on here tbh and reading the countless bad things AA does.

Ummm... so do you think there might be a lesson/message in there my friend?

Regards

2 PNR's
 

Does anyone have any way to help me show or prove that 2 PNR's gets you in?? I am going back and forth with a nice lady at AC customer service and she is trying to help but she says they wont refund my $150 b/c she checked and under NO circumstances is 2 PNR's allowed.

Thats actually a bit of a general statement b/c no doubt 2 PNR's fine for OW rules so if it was LAX-JFK-LHR then LAX has to let you in even if its on a separate ticket as the qualifying ticket to FL is from the OW rules as to an International flight.

However, this gal might be right for my LAX-SFO-JFK denial b/c these Transcon routes are obviously an AA thing. I have read many times on here posts from some of the long time posters saying 2 separate tickets doesnt matter so i was wondering does it say that anywhere or is there anything else I can do to try to prove 2 tickets is right. Or is it possible those comments about 2 tickets being ok were in regards to the qualifying same day flight being international and not AA' s special Transcon routes??

My denial at LA thought was nothing to do with it being on 2 tickets. It was just them saying over and over again you must be on a non stop. And I was trying to tell them yes I am , from SF. Just like it says there at the rules they were showing me, SFO-JFK. They denied me b/c the qualifying flight wasnt from LAX.

If the No 2 PNR's thing is what it is then fine I wasted $150 but at the very least I have asked them to please contact FL LAX so they can explain to them that LaX-SFo-Jfk is allowed access, if on 1 ticket. I hope they will do that or if not this will continue to happen. Seems like a lot of new agents there. Its just going to continue like all the problems with FFCI.

Well, just that you all were right that AA has major issues. Some of things on here dont bother me but having a menu say sundaes, cheese plate & butter cake and giving me that stupid lemon tart is just not acceptable. And lack of understanding of rules for check in and lounges too drives me nuts.

I suppose the lesson is move to the ME and fly QR all the time.

Trust me if you heard their reasoning and what they were trying to say it was mind boggling and one does not have to be qualified, clinically or otherwise, to make such a diagnosis.

But for the record I never called them these things in person to them. Just on here to report how bad it was and relay my experience.

I'm not sure that is the lesson. You are likely in for a very frustrating flying career if getting a lemon tart instead of butter cake drives you nuts...

Regards

The rules are clear that a same day boarding pass for a qualifying flight is your ticket to admittance. Unfortunately, I don't think you'll find anything official allowing the 2 PNR thing. IMO, you were clearly entitled to admittance.

It sucks, I know as I was denied admittance to the old LAX IFL as a guest of someone who clearly had guesting privileges. Not even the station manager would budge, simply because she wouldn't own up to the mistake.

Sometimes there isn't justice, and it was good that you called this out, but at some point your frustration will hurt you more than just letting this go.

Thanks, appreciate the post. I need to let it go I know but was so frustrating . Especially truly needing to shower before 2 flights, one a red eye. I just was so mad. The rule you mentioned is technically for OW right? Like if my qualifying flight was international then yes I believe that is the rule. Because AA's Transcon are their special thing the OW rules wouldnt be used so I almost can see AA saying it must be on 1 PNR. I dont get why it matters though.

The thing is LA was denying with out once mentioning 2 PNR's. It was just 40 minutes of them trying to say you can only be leaving or arriving from this airport.

At any rate, I guess it was like you said, not wanting to admit a mistake but I am still putting my money on sheer freaking incompetence.

Have you tasted the lemon tart??

If menu says sundaes, cheese plate, butter cake and they throw you a rock hard disgusting lemon tart its pretty freaking annoying. That flight was a rev. ticket I bought, for my mom also. Spent a lot. And that was same flight where entrees were marked wrong and the pasta i ordered was fish and the fish was Beef. It was a total joke out of MIA that flight.

Arrival lounge is after immigration and picked up your checked luggage, right? I have only use arrival lounge once in HKG

The best food on board I ever had was from CX F, and surprisingly, the worst food was also in CX F