Pillows / Quilt Blankets for Domestic First Redeyes New Jan 2017?
Jan 28, 2017, 5:28 am
#1
Original Poster
Join Date: Oct 2015
Location: SFO
Programs: AA EXP, SPG / Marriott GLD, HHonors GLD
Posts: 520
Pillows / Quilt Blankets for Domestic First Redeyes New Jan 2017?
Just flew my first non-prem F transcon of 2017 (SFO-MIA) and noticed that there were shrink wrapped (large, cotton cloth-encased) pillow and thicker quilt-style blanket. Much improved! Coming over from DL last year I was so surprised that AA didn't have pillows in F. Took a transcon redeye SFO - PHL towards end of last year and only got the standard fleece blanket so this is clearly a new upgrade. Very happy about it! Pillow is much, much better than what is offered by DL on similar routes.
Jan 28, 2017, 9:04 am
#3
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
Don't think this is new, at least I know SEA-JFK and vv has had this for the past 2 years atleast and those are day flights not even red eyes. I haven't done SFO-MIA so maybe it's new to that route but other non-premium transcontinental flights have had these upgraded blankets and pillows for awhile.
Jul 13, 2017, 11:06 am
#6
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
The service standards across the various red-eyes (excluding 3 class transcon) appears to be very inconsistent. My recent experiences include:
LAX-CLT no pillow or larger blanket
LAX-MIA pillow and larger blanket
SAN-MIA no pillow or larger blanket
SMF-CLT no pillow or larger blanket
Is there a place to see what service standards to expect on a specific red-eye? I had originally thought it was the CLT routes that didn't have them so I've been avoiding them. Based on my experiences the criterion cannot be based on distance. I was surprised that there weren't any pillows and blankets on the SAN-MIA route earlier this week.
LAX-CLT no pillow or larger blanket
LAX-MIA pillow and larger blanket
SAN-MIA no pillow or larger blanket
SMF-CLT no pillow or larger blanket
Is there a place to see what service standards to expect on a specific red-eye? I had originally thought it was the CLT routes that didn't have them so I've been avoiding them. Based on my experiences the criterion cannot be based on distance. I was surprised that there weren't any pillows and blankets on the SAN-MIA route earlier this week.
Jul 13, 2017, 11:37 am
#7
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,459
The service standards across the various red-eyes (excluding 3 class transcon) appears to be very inconsistent. My recent experiences include:
LAX-CLT no pillow or larger blanket
LAX-MIA pillow and larger blanket
SAN-MIA no pillow or larger blanket
SMF-CLT no pillow or larger blanket
Is there a place to see what service standards to expect on a specific red-eye? I had originally thought it was the CLT routes that didn't have them so I've been avoiding them. Based on my experiences the criterion cannot be based on distance. I was surprised that there weren't any pillows and blankets on the SAN-MIA route earlier this week.
LAX-CLT no pillow or larger blanket
LAX-MIA pillow and larger blanket
SAN-MIA no pillow or larger blanket
SMF-CLT no pillow or larger blanket
Is there a place to see what service standards to expect on a specific red-eye? I had originally thought it was the CLT routes that didn't have them so I've been avoiding them. Based on my experiences the criterion cannot be based on distance. I was surprised that there weren't any pillows and blankets on the SAN-MIA route earlier this week.
As for me, I'm 2 for 2 getting said pillow and larger blanket in the past few months on the 3-4pm LAX-BOS departure. While this route does not fall into the same flagship category that SFO/LAX-JFK and LAX-MIA do (with respect to lounge access and improved catering), I wouldn't be surprised if AA internally had a carve-out for "semi-premium" routes, such as LAX-BOS and SFO-MIA, to get the upgraded amenities--I've once received Bose headsets on LAX-BOS too, which caught me by surprise.
Last edited by dkc192; Jul 13, 2017 at 7:38 pm
Jul 13, 2017, 11:39 am
#8
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
It seems like you only got the pillow and larger blanket on the "premium" LAX-MIA route.
As for me, I'm 2 for 2 getting said pillow and larger blanket in the past few months on the 3-4pm LAX-BOS departure. While this route does not fall into the same "premium" category that SFO/LAX-JFK and LAX-MIA do (with respect to lounge access and improved catering), I wouldn't be surprised if AA internally had a carve-out for "semi-premium" routes, such as LAX-BOS and SFO-MIA, to get the upgraded amenities--I've once received Bose headsets on LAX-BOS too, which caught me by surprise.
As for me, I'm 2 for 2 getting said pillow and larger blanket in the past few months on the 3-4pm LAX-BOS departure. While this route does not fall into the same "premium" category that SFO/LAX-JFK and LAX-MIA do (with respect to lounge access and improved catering), I wouldn't be surprised if AA internally had a carve-out for "semi-premium" routes, such as LAX-BOS and SFO-MIA, to get the upgraded amenities--I've once received Bose headsets on LAX-BOS too, which caught me by surprise.
Jul 13, 2017, 1:38 pm
#9
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Think this used to be designated in the old wiki somewhere, but the official "Flagship Transcon" routes are:
JFK-LAX
JFK-SFO
MIA-LAX
https://www.aa.com/i18n/travel-info/...our-flight.jsp
JFK-LAX
JFK-SFO
MIA-LAX
https://www.aa.com/i18n/travel-info/...our-flight.jsp
Inflight comfort
Settle in with your complimentary pillow and blanket provided so you arrive feeling refreshed.
Settle in with your complimentary pillow and blanket provided so you arrive feeling refreshed.
Jul 13, 2017, 1:55 pm
#10
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
Think this used to be designated in the old wiki somewhere, but the official "Flagship Transcon" routes are:
JFK-LAX
JFK-SFO
MIA-LAX
https://www.aa.com/i18n/travel-info/...our-flight.jsp
JFK-LAX
JFK-SFO
MIA-LAX
https://www.aa.com/i18n/travel-info/...our-flight.jsp
Jul 13, 2017, 3:30 pm
#11
Join Date: Jan 2006
Location: BOS
Programs: AA EXP, UA 1K
Posts: 1,078
BOS-LAX gets these as well as the Galaxy tablets and Bose headphones. I assume the other PMAA transcon routes that do / did get the enhanced service outside of JFK-LAX/SFO and MIA-LAX (like MIA-SFO) probably continue to be provisioned as such.
Jul 13, 2017, 3:40 pm
#12
Join Date: Sep 2014
Location: IAD/DCA/BWI
Programs: AA Executive Platinum
Posts: 581
PMAA LAX-IAD used to get the premium pillows, blankets and catering for the non-flagship transcons, but doesn't get anything except the longest tier ordinary catering now.