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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old May 30, 2018, 9:56 am
  #91  
 
Join Date: May 2018
Programs: AA
Posts: 7
Has anyone had any luck convincing AA have a challenge started on June 5 to count through the next year? I want to do the Platinum challenge starting on June 5 (I have a DFW-LHR round trip starting on that date), but it's only worth the $480 challenge fee to me if it can count through Jan 2020. We anticipate a whole lot of travel in 2019 and I don't have enough right now to hit Gold or Platinum without the challenge. I've read the magic cut off date to start the challenge is June 15 or 16 and it would be awful to miss it by just 10 days.
trailblazer7232 is offline  
Old Jun 8, 2018, 11:06 pm
  #92  
 
Join Date: Oct 2008
Location: Phoenix, AZ, USA
Programs: DL, HH, Bonvoy
Posts: 204
If you start a challenge later in the year, is it possible to see your progress anywhere? I feel like I'm going to be about $100 short of my EQD requirement but I'm not confident about my math because of all the different multipliers based on fare class and the fact that I often use portals (work, ThankYou, etc). The majority of my EQD is being flown five days before the end of my challenge so if I need to book something it has to be in the next few days.
Zeromus-X is offline  
Old Jun 9, 2018, 7:15 am
  #93  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by trailblazer7232
Has anyone had any luck convincing AA have a challenge started on June 5 to count through the next year? I want to do the Platinum challenge starting on June 5 (I have a DFW-LHR round trip starting on that date), but it's only worth the $480 challenge fee to me if it can count through Jan 2020. We anticipate a whole lot of travel in 2019 and I don't have enough right now to hit Gold or Platinum without the challenge. I've read the magic cut off date to start the challenge is June 15 or 16 and it would be awful to miss it by just 10 days.
In my years here, I’ve never heard of that happening.

Originally Posted by Zeromus-X
If you start a challenge later in the year, is it possible to see your progress anywhere? I feel like I'm going to be about $100 short of my EQD requirement but I'm not confident about my math because of all the different multipliers based on fare class and the fact that I often use portals (work, ThankYou, etc). The majority of my EQD is being flown five days before the end of my challenge so if I need to book something it has to be in the next few days.
The only Guide is your account and stats reflected there, unfortunately.
JDiver is offline  
Old Jun 14, 2018, 3:15 pm
  #94  
 
Join Date: May 2018
Programs: AAdvantage, MileagePlus
Posts: 61
I signed up for the Platinum status without status during the challenge starting 6/17/2018 for $240.00. I should probably be able to knock that travel out in the next month.
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atbPy is offline  
Old Jun 29, 2018, 11:30 am
  #95  
 
Join Date: Sep 2010
Location: Bali, Indonesia
Programs: AA, DL, AK, UN, CN
Posts: 967
Signed up for the Plat Challenge. $250/12500EQM/$2000. Looks like the hard part is gonna be the dollars, I guess I didn't internalize its the base fare not including taxes, threw off my math by 25%.

I've got an Asia trip coming and was planning to use miles, but instead think I'll buy with Chase points. If I buy with JAL I'll get EDQ's as a % of the flight distance. SAN-NRT-MNL comes in at $850 (a paltry 650 before taxes) but at 15000 miles RT and 8% (average of the fare class L outbount / N reutrn) EQD on the flights, I'll get $1200 EQD which is about exactly what I need. I'll make sure the flights are ticketed as JAL flights, of course. I book same flights AA-ticketed, but would only get the $650EDQ, right?

Anything wrong with my math or logic here? Any other ideas to optimize here?

Also looks like I'll be a scant $80 or so short of Gold before my JAL flight. I have to do a repositioning flight to SAN (hopefully paid for by work!), is there any benefit to having Gold before I hop aboard JAL? The UA flight is half the cost to SAN, so if I don't "NEED" the Gold, I would give it a miss. I'm surely not to get any sort of upgradeon JAL as gold, guess it would get me a few more points as a gold bonus? I think my fare class only gets me 40% of the miles (6000) so a bump is nice but prob not worth chasing.

Thanks!
ryandelmundo is offline  
Old Jun 30, 2018, 6:20 am
  #96  
 
Join Date: Jul 2009
Programs: UA 1K, Avist Chairmans Club, SPG Platinum
Posts: 14
Challenge match with D bookings

If I perform a status challenge with 6k EQM (without bonus) booked in D fare class will that double to 12k EQM meeting the platinum challenge requirements?
CBlasek is offline  
Old Jun 30, 2018, 6:53 am
  #97  
 
Join Date: Dec 2017
Posts: 1,107
Yes it would.
thunderlounge is offline  
Old Jul 2, 2018, 11:40 am
  #98  
 
Join Date: Jan 2001
Location: Ventura, CA
Programs: UA 1P, MR PE ++++
Posts: 147
I have been told that AA marketed Qantas flights no longer count (Wiki lists them). Can anyone verify that this is true? Thanks
Irrover is offline  
Old Jul 9, 2018, 11:13 am
  #99  
 
Join Date: Mar 2012
Posts: 146
Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well.
I inquired the other day about this. I was told that there is no problem in doing the challenge two years in a row. But the status earned with the previous challenge must be already expired. If you made the challenge on the first half of the previous year, then you can sign up this year as soon as status expires. OTOH, if you made the challenge on the second half of the year (say, 2017) that gives you the status until january next year (2019), then indeed you cannot sign up this year (2018) at all, not even on the second half to extend status one more year (until January 2020).

The agent didn't sound as it was very familiar with the details. But I was put on hold for quite a while until receiving an answer. So I assume she checked with a supervisor.

Last edited by lostfly; Jul 9, 2018 at 11:14 am Reason: Typo
lostfly is offline  
Old Jul 10, 2018, 6:55 pm
  #100  
 
Join Date: Sep 2010
Location: Bali, Indonesia
Programs: AA, DL, AK, UN, CN
Posts: 967
Originally Posted by Irrover
I have been told that AA marketed Qantas flights no longer count (Wiki lists them). Can anyone verify that this is true? Thanks
On the promotions tab, it's pretty clear:

"EQDs, EQMs and EQSs are earned when you fly on eligible tickets marketed by American Airlines, American Eagle®, British Airways, Finnair, Iberia, and Japan Airlines during the 3 month challenge period.

If you can get the flight to code-share as JALor something, it would probably count.
ryandelmundo is offline  
Old Jul 10, 2018, 7:09 pm
  #101  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by Irrover
I have been told that AA marketed Qantas flights no longer count (Wiki lists them). Can anyone verify that this is true? Thanks
AA marketed flights operated by any carrier count.

Originally Posted by lostfly
I inquired the other day about this. I was told that there is no problem in doing the challenge two years in a row. But the status earned with the previous challenge must be already expired. If you made the challenge on the first half of the previous year, then you can sign up this year as soon as status expires. OTOH, if you made the challenge on the second half of the year (say, 2017) that gives you the status until january next year (2019), then indeed you cannot sign up this year (2018) at all, not even on the second half to extend status one more year (until January 2020).

The agent didn't sound as it was very familiar with the details. But I was put on hold for quite a while until receiving an answer. So I assume she checked with a supervisor.
When you call to sign up for another Challenge, don’t be surprised if it’s denied - it’s designed to be once in a lifetime, though a period of ~5 years might still be granted, from what we’ve read from other members. A Challenge is also considered an “exception”, and those are limited (though if you have a very high Helix score, you’ll generally be allowed more than the usual limit).
JDiver is offline  
Old Jul 10, 2018, 9:54 pm
  #102  
 
Join Date: Jan 2001
Location: Ventura, CA
Programs: UA 1P, MR PE ++++
Posts: 147
Thanks JDiver, I have called three times and they keep saying it won't count as of March this year. I already started the trip so probably too late now.
Irrover is offline  
Old Jul 12, 2018, 1:43 pm
  #103  
 
Join Date: Oct 2012
Posts: 20
Data Point on the Multiple Challenge Rules

Originally Posted by JDiver
AA marketed flights operated by any carrier count.



When you call to sign up for another Challenge, don’t be surprised if it’s denied - it’s designed to be once in a lifetime, though a period of ~5 years might still be granted, from what we’ve read from other members. A Challenge is also considered an “exception”, and those are limited (though if you have a very high Helix score, you’ll generally be allowed more than the usual limit).
Hey, my experience on this. Signed up for my first Challenge in January 2013, did another one November 2015 and they've just allowed me to sign up for another one just now July 2018. No mention or issue raised of the previous challenges. This seems consistent with the "max 2 in 5 years rule" quoted.
JDiver likes this.
pigeonbutler is offline  
Old Jul 12, 2018, 9:38 pm
  #104  
 
Join Date: Jul 2017
Location: LAX, SNA, LGB
Programs: AS MVP, Marriott Platinum
Posts: 38
just to add additional DP, I signed up for platinum with no interim status today and it was $240.
JDiver and silverforumsurf like this.
Aedion is offline  
Old Jul 15, 2018, 12:17 pm
  #105  
 
Join Date: Oct 2007
Location: Connecticut/NY
Posts: 182
Originally Posted by danbrew
So I just talked to the guy from American and here's what he had to say about the Platinum status challenge for 2017. There are three options:

Platinum Challenge with no bump in status while on the challenge = $200
Platinum Challenge with Gold during the challenge = $400
Platinum Challenge with Platinum during the challenge = $500

You must do 12,500 EQM or 16 Segments during the challenge, as well as $2000 EQD.

Sorry if this has been asked and answered. If I already have tickets purchased for a future flight can I ask to take the Plat challenge ? TIA
fish3d is offline  


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