AA LAX-HKG 777-300ER / 77W discussion, issues, etc.
Nov 11, 2016, 3:25 am
#436
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
It's really disappointing if there are cutbacks. Thought this was gonna replicate the premiumness of LAX-SYD 
Nov 11, 2016, 5:42 am
#437
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
Mattress pad and PJs yes. Everything else = worst service / food in the skies. Doug Parker hates premium anything. Remember he's the one who said "it's all about the seat " in business class. He may be right but nasty F/As and disgusting airplanes wont win any fans. These "new " 77Ws are not being well taken care of at all. Ours was filthy from the second we boarded
Nov 11, 2016, 6:04 am
#438
Suspended
Join Date: Dec 2013
Posts: 32
anybody can buy new planes and fly them between whatever two city pairs they want. However, AA doesn't seem to care one bit that the FA's that fly them are subpar and the quality of snacks and other in-flight amenities are also subpar on these ULH flights. AA isn't used to flying such long haul flights and it shows.
Nov 11, 2016, 6:12 am
#439
Suspended
Join Date: Dec 2013
Posts: 32
AA 73 LAX-SYD and AA 193 LAX-HKG both cancelled 10 Nov 2016
Was wondering if anyone knows the reason why both AA long hauls out of LAX canceled last night. Both on new 77W aircraft. The SYD and the HKG flights. Looks like both DL and UA got their respective SYD flights out of LAX on time so I am left to wonder what happened? Flightaware does not list the reason nor does AA.bomb.
Nov 11, 2016, 6:56 am
#440
Join Date: Jun 2010
Location: PSP
Programs: AA Executive Platinum, United
Posts: 1,081
This seems to be discussed in CX forum http://www.flyertalk.com/forum/catha...-cz-plane.html
Nov 11, 2016, 6:58 am
#441
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
As noted from one of the responses, if you fly this route frequently, all you want for it is to get you there reliably. AA/CX hard product the same. Flight was cancelled AGAIN on Nov 11.
Last edited by 77W_12A; Nov 11, 2016 at 9:41 am Reason: Spelling
Nov 11, 2016, 7:26 am
#443
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
I can confirm there are no longer Sundaes served on the LAX-HKG overnight flight. The flight attendants said they do supper service now. Also no buffett setup, not sure if it has ended everywhere but it has ended on the LAX-HKG. I used to like that the mid flight snack had a noodles option or salad but that's not any longer. Breakfast was the only meal that tasted upgraded. I'm in row 8 and try ran out of chocolate croissants. Even when the crew were in the aisle the way they interact is cold , if you don't ask you won't get it. Nothing is offered and I didn't see a single smile. I smiles every time I interacted and got cold faces back. I guess that doesn't matter to most but just am observation.
Two days ago LAX-HKG, no Sundaes and the snack bar is a basket with fig bars and popcorn. Service as usual is non existent but I agree with others that mattress pad and _air_ vents are a big plus. Especially the vents, the suite type seats seem to get very bad air circulation and the vents help a ton.
Will be again on this service next week, timings are really good for me.
Will be again on this service next week, timings are really good for me.
• Antipasto Plate
• Cheese Plate
• Wagyu Beef Burgers
The "Mid-flight Service/Bar" is supposed to have:
• Whole Fruit Basket
• Boulder Kettle Potato Chips
• Kettle Popcorn
• ginnyminis oatmeal cookies
• Gourmet Chocolates
And Sundaes are still supposed to be served. All from http://aacdn.s3.amazonaws.com/galley...1023210828.pdf
Will be on this flight next week to observe for myself again.
Nov 11, 2016, 8:40 am
#446
Join Date: Jan 2011
Location: San Jose, CA
Programs: CX Diamond, AA CK (quit 2018), Starwood Platinum, National EXC Elite
Posts: 283
Exact reason why I have moved all my J biz to CX. Go to HKG every 3-4 weeks and this year has been painful, particularly with the introduction of the LAX flight (which is more convenient for me, but terribly unreliable, and the knock of effect that creates)
Nov 11, 2016, 9:33 am
#448
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
That being said, I have zero expertise in airport ground operations, so this is all a guess on my part. Pretty sure AA doesn't want to cancel longhaul flights and rebook a few hundred customers for no good reason, though.
Nov 11, 2016, 10:08 am
#449
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Cue the ground operations experts.
I am 100% certain that AA wanted a reason to cancel a highly-profitable TPAC flight and inconvenience some of its most profitable passengers for no good reason at no risk to one of its aircraft.
I am 100% certain that AA wanted a reason to cancel a highly-profitable TPAC flight and inconvenience some of its most profitable passengers for no good reason at no risk to one of its aircraft.
Nov 11, 2016, 10:21 am
#450
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
I came into this thread looking for an AA operational problem. It sort of is, but isn't too.
It is already known that any small issue at LAX causes problems. I am not quite sure why AA couldn't get their flights except the service areas were just not going to clear up soon enough to make the flight feasible.
Rasheed
It is already known that any small issue at LAX causes problems. I am not quite sure why AA couldn't get their flights except the service areas were just not going to clear up soon enough to make the flight feasible.
Rasheed