Priority Access Boarding at SFO
Dec 24, 2015 | 10:00 am
#1
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Priority Access Boarding at SFO
A friend likes to hold off boarding. When he approached the gate using the Priority Access lane he was told they have finished PA boarding and asked why he didn't board then. As I recall the PA lane was supposed to be open throughout boarding process.
Is this a policy change or GA games?
FYI, it was LUS flight SFO CLT, he was in F with LTP status.
Is this a policy change or GA games?
FYI, it was LUS flight SFO CLT, he was in F with LTP status.
Dec 24, 2015 | 10:57 am
#3
Join Date: Jan 2015
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A friend likes to hold off boarding. When he approached the gate using the Priority Access lane he was told they have finished PA boarding and asked why he didn't board then. As I recall the PA lane was supposed to be open throughout boarding process.
Is this a policy change or GA games?
FYI, it was LUS flight SFO CLT, he was in F with LTP status.
Is this a policy change or GA games?
FYI, it was LUS flight SFO CLT, he was in F with LTP status.
Last edited by JDiver; Dec 24, 2015 at 1:18 pm Reason: Please adhere to the Rules
Dec 24, 2015 | 9:29 pm
#4
Join Date: Jun 2013
Location: US
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I would open the lane, keep your priority boarding pass visible, and wait for the agent to acknowledge you. I've yet to have any issues with boarding through the priority lane midway through the process, even with LUS agents, and am not aware of any policy changes.
As mentioned in another thread though, SFO is apparently one of the worse stations in terms of "overenthusiastic" agents inventing new policies.
As mentioned in another thread though, SFO is apparently one of the worse stations in terms of "overenthusiastic" agents inventing new policies.
Dec 24, 2015 | 10:08 pm
#5
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Dec 24, 2015 | 10:11 pm
#6
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I would open the lane, keep your priority boarding pass visible, and wait for the agent to acknowledge you. I've yet to have any issues with boarding through the priority lane midway through the process, even with LUS agents, and am not aware of any policy changes.
"f you arrive late to the gate, you may bypass the General Boarding lines and enjoy the convenience of boarding anytime via the dedicated Priority boarding lane. Just show your boarding pass, and you'll be on your way!"
GA in this case was either uninformed or willfully ignorant.
Dec 24, 2015 | 10:57 pm
#7
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Per the AA.com website regarding elite status benefits:
"f you arrive late to the gate, you may bypass the General Boarding lines and enjoy the convenience of boarding anytime via the dedicated Priority boarding lane. Just show your boarding pass, and you'll be on your way!"
GA in this case was either uninformed or willfully ignorant.
"f you arrive late to the gate, you may bypass the General Boarding lines and enjoy the convenience of boarding anytime via the dedicated Priority boarding lane. Just show your boarding pass, and you'll be on your way!"
GA in this case was either uninformed or willfully ignorant.
Dec 25, 2015 | 2:50 am
#8
Join Date: May 2012
Location: Los Angeles, CA
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Priority Access Boarding at SFO
If they close it, I just move to the front of the general boarding and make my BP visible. They typically keep it open and I don't have to act like a jerk...
Dec 25, 2015 | 4:07 am
#9
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yes, cutting to the front of an existing line would be a jerk move. That's why they have the PA line, it allows for more organized/authorized line cutting.
Dec 25, 2015 | 11:01 am
#10
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Dec 25, 2015 | 11:15 am
#11
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Unfortunately posting here on FT will get no traction, but reporting it to AA just might someone's attention, much like with the PDB, AA now has a posting for the FAs.
Dec 25, 2015 | 11:47 am
#12
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Dec 25, 2015 | 12:46 pm
#13
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Dec 25, 2015 | 4:02 pm
#14
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^ A few months ago I showed up midway through boarding a flight at DFW only to realize that there wasn't a PA lane at all. With my boarding pass visible, I just cut in front of the line and had no issues. Of course, giving the gate chocolate (as a thank you for her earlier assistance) couldn't have hurt either.