Dec 18, 2015, 12:53 pm
Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
AA Concierge Key / ConciergeKey / CK members lounge (master thread)
Dec 5, 2019, 5:24 am
#483
Join Date: Aug 2013
Location: NYC
Programs: HH DFL, Hyatt Globalist, AA CK 3MM+, United 1K, National EE, Del Friscos Gold, Uber Diamond
Posts: 51
Yep just noticed the same on my account as I sit here at the airport...
$83K EQDs
312K EQM
122 segments
And off to London Sunday! Should end up north of $90K for sure...
$83K EQDs
312K EQM
122 segments
And off to London Sunday! Should end up north of $90K for sure...
Dec 5, 2019, 5:25 am
#484
Join Date: Aug 2013
Location: NYC
Programs: HH DFL, Hyatt Globalist, AA CK 3MM+, United 1K, National EE, Del Friscos Gold, Uber Diamond
Posts: 51
Dec 5, 2019, 6:44 am
#486
Join Date: Aug 2013
Location: NYC
Programs: HH DFL, Hyatt Globalist, AA CK 3MM+, United 1K, National EE, Del Friscos Gold, Uber Diamond
Posts: 51
Dec 5, 2019, 6:52 am
#487
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Absolutely, positively, unequivocally not. It's member profitability for these, many over $60k won't get it, many under $60K will. Unless someone has been CK before, zero way to accurately predict from those numbers.
That number had emerged in connection with Airpass purchase.
That number had emerged in connection with Airpass purchase.
Last edited by JonNYC; Dec 5, 2019 at 7:00 am
Dec 5, 2019, 6:56 am
#488
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 394
Dec 5, 2019, 6:56 am
#489
Join Date: May 2008
Location: DFW
Programs: AA CK, Marriott LT Ti, Hertz 5*, Avis PC
Posts: 541
Jon has said it a number of times...EQD doesn't matter as a metric by itself. Profitability rules the day....
Some easy math from the provided that shows it's not high profit
284990/55409 = 5.14 EQM per dollar
55409/148 = $374 per segment
Some easy math from the provided that shows it's not high profit
284990/55409 = 5.14 EQM per dollar
55409/148 = $374 per segment
Dec 5, 2019, 6:57 am
#490
Join Date: Apr 2018
Location: NY, NY
Programs: AA EP, UA 1K
Posts: 124
Same for me, renewed through 2021 this morning. Was prepared to not be renewed since I've traveled a little less this year, so far only 44k EQD (vs. ~80k last year), 71k EQM, 19 EQS, but almost all last-minute international J fares. Still not done traveling for the year so may end up with higher numbers, but happy to get renewed and this will keep me flying AA across the pond instead of trying out UA or VS.
Last edited by wjbesh; Dec 5, 2019 at 7:03 am
Dec 5, 2019, 7:01 am
#491
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 394
Same for me, renewed through 2021 this morning. Was prepared to not be renewed since I've traveled a little less this year, so far only 44k EQD (vs. ~80k last year), 71k EQM, 9 EQS, but almost all last-minute international J fares. Still not done traveling for the year so may end up with higher numbers, but happy to get renewed and this will keep me flying AA across the pond instead of trying out UA or VS.
Dec 5, 2019, 7:03 am
#492
Join Date: Jul 1999
Location: SAF, DCA, and TYS
Programs: AA CK, National VIP, Hyatt Globalist, DL Diamond & MM, UA 1K
Posts: 80
Just qualified for the first time, a bit of a surprise since my EQD was on the low side:
EQD 48,643
EQM 168,435
EQS 88
my EQD would have been higher but for two flight cancellations this summer which caused me to reroute transatlantic business class flights to United. I live in Santa Fe which means DFW is my hub. Was planning to switch back to United where I used to be GS since AA cut one of its daily flights to Dallas (now only 3) and United is adding one to Denver (will be 4 per day). Now I have a harder decision for 20.
I haven’t received a notification from AA but got an email from Hyatt about globalist status and when I logged into aa.com CK was there.
+2 SWU, 2 FFD, no EXP gift
EQD 48,643
EQM 168,435
EQS 88
my EQD would have been higher but for two flight cancellations this summer which caused me to reroute transatlantic business class flights to United. I live in Santa Fe which means DFW is my hub. Was planning to switch back to United where I used to be GS since AA cut one of its daily flights to Dallas (now only 3) and United is adding one to Denver (will be 4 per day). Now I have a harder decision for 20.
I haven’t received a notification from AA but got an email from Hyatt about globalist status and when I logged into aa.com CK was there.
+2 SWU, 2 FFD, no EXP gift
Last edited by sqw; Dec 6, 2019 at 6:02 am
Dec 5, 2019, 7:03 am
#493
Join Date: Apr 2018
Location: NY, NY
Programs: AA EP, UA 1K
Posts: 124
Dec 5, 2019, 7:16 am
#494
Join Date: Aug 2013
Location: NYC
Programs: HH DFL, Hyatt Globalist, AA CK 3MM+, United 1K, National EE, Del Friscos Gold, Uber Diamond
Posts: 51
Absolutely, positively, unequivocally not. It's member profitability for these, many over $60k won't get it, many under $60K will. Unless someone has been CK before, zero way to accurately predict from those numbers.
That number had emerged in connection with Airpass purchase.
That number had emerged in connection with Airpass purchase.