2013-15 77W / 777-300ER First award seat disruptions and downgrades (consolidated)
Jun 24, 2013, 6:20 pm
#151
Original Poster
Join Date: Jul 2006
Location: North Dallas
Programs: AA Executive Platinum
Posts: 494
I don't get why you feel somewhat better NOW. We've all been trying to tell you for HOURS exactly how this will play out: they'll solicit volunteers and do absolutely everything possible to get you in F on the flight you originally booked.
Point of reference for those interested: my voucher offer was $1000 when I VDB'ed off of DFW-LHR in paid C.
Point of reference for those interested: my voucher offer was $1000 when I VDB'ed off of DFW-LHR in paid C.
the call from AA was the first time I heard any attempt from anyone to say they were doing anything, every single person passed the buck, so at least to have someone aware of it was nice.
and if your voucher was 1000 in C, then F should be higher I expect.
Jun 24, 2013, 6:21 pm
#152
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Maybe $500 and your miles reinstated? (but I'd probably cave and be happy with the $500). Especially since I would not want to miss the Milan connection and cancel my whole vacation 
Jun 24, 2013, 6:23 pm
#153
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
$500 total for the BOTH of you? As in $250 each? And they won't give you the difference between an F award and a J reward as a refund or bonus?
Efff That.
I've seen AA offer up $400 for taking a later flight from DFW to CVG.
Efff That.
I've seen AA offer up $400 for taking a later flight from DFW to CVG.
Jun 24, 2013, 6:31 pm
#155
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
Jun 24, 2013, 6:39 pm
#156
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
AA didn't overbook F. Looks like a FAM or FAMs dropped in.
FAMs are must-ride, and airlines have no power to do anything about it. Their reservation reps call the airline and they're magically confirmed passengers in whatever class of service they request.
FAMs are must-ride, and airlines have no power to do anything about it. Their reservation reps call the airline and they're magically confirmed passengers in whatever class of service they request.
Jun 24, 2013, 6:45 pm
#157
Original Poster
Join Date: Jul 2006
Location: North Dallas
Programs: AA Executive Platinum
Posts: 494
the agent at the airport told me they overbooked by 2, I asked specifically did you sell 10 seats? the answer was yes
Jun 24, 2013, 6:53 pm
#158
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
But if they truly oversold then why not bump Last In - First Out!
If it's truly a FAM situation you are sol, but again, was it $500 pp or $250 each they were offering?
And what would have been the cost differential if you paid F over J? I'm thinking WAY more than even $500 pp!
If it's truly a FAM situation you are sol, but again, was it $500 pp or $250 each they were offering?
And what would have been the cost differential if you paid F over J? I'm thinking WAY more than even $500 pp!
Jun 24, 2013, 6:57 pm
#159
Original Poster
Join Date: Jul 2006
Location: North Dallas
Programs: AA Executive Platinum
Posts: 494
But if they truly oversold then why not bump Last In - First Out!
If it's truly a FAM situation you are sol, but again, was it $500 pp or $250 each they were offering?
And what would have been the cost differential if you paid F over J? I'm thinking WAY more than even $500 pp!
If it's truly a FAM situation you are sol, but again, was it $500 pp or $250 each they were offering?
And what would have been the cost differential if you paid F over J? I'm thinking WAY more than even $500 pp!
I believe it was 500 total.
Jun 24, 2013, 7:06 pm
#161
Join Date: Dec 2009
Location: PHL / NYC / PSA-BLQ
Programs: AA PPRO, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,109
Agreed. I would expect the $ comp should be higher and DO NOT FORGET, if you take a J seat instead, not only should they comp $ but you should get back the mileage difference between F & J (and if you're lucky, they'll give you difference between AAnytime F & SAAver J)
Jun 24, 2013, 7:06 pm
#162
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682
Jun 24, 2013, 7:16 pm
#165
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
It could be.
It's interesting that AA's web site doesn't say what happens if SFPD info is not entered 72 hours prior to scheduled departure.
When I originally read the OP, I wondered if there was a deadline when passport info needed to entered. Kudos to you for finding and posting this info. Also nice first post and welcome to FT!
Were you actually successful in entering your passport info?
It's interesting that AA's web site doesn't say what happens if SFPD info is not entered 72 hours prior to scheduled departure.
When I originally read the OP, I wondered if there was a deadline when passport info needed to entered. Kudos to you for finding and posting this info. Also nice first post and welcome to FT!
Were you actually successful in entering your passport info?