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GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Feb 5, 2015, 10:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: stifle
Please edit or add information to this wiki as necessary.

Link to LHR page on aa.com

Link to London-Heathrow web pages

Link to Wikipedia page on LHR

Link to FT - AA thread London Heathrow (LHR) <-> Gatwick (LGW) Transport / Transfer (master thread)

The vast majority of arriving passengers with a passport from the European Union, Switzerland or, effective 20 May 2019, Australia, Canada, Japan, New Zealand, Singapore, South Korea or USA can now use arrival immigration eGates without any fee or pre-registration requirement. But for those transiting LHR with a non-UK/non-Ireland destination and no luggage to claim during transit at LHR, the eGates are generally irrelevant since most such passengers don’t enter the UK-Ireland Common Travel Area.

NOTE: Connecting flights between Terminal 5 and Terminal 3 - please allow a minimum 1 hour 30 minutes between flights.

If you are unsure which terminal your connecting flight departs from, see "Which terminal does my flight depart from / arrive?"

For gate to gate connection assistance in T-3, AA Five Star Service can be used (fee, must be in AA Business or First on incoming or outbound flight). For interterminal assistance, see https://www.heathrow.com/airport-gui...cierge-service for Heathrow Meet and Assist.

LHR is composed of four terminals (Terminal 1 is now permanently closed). American Airlines and many oneworld airlines (e.g. AY, BA, CX, IB, JL, QF, RJ, UL) use Terminal 3. MH and QR use terminal 4. BA uses Terminals 3 and 5. These terminals are not connected - you can not walk from one to the other. Use this tool to see where your next flight departs / arrives.

Transferring/ Connections at LHR interterminal can be done three ways:

Link to interactive custom Heathrow Flight Connections Guide

1) Landside: exit your terminal and process HM immigration and customs as if you were arriving in the UK, then take the free train or busses connecting to other terminals. With most hotels, if you are staying overnight you will most likely utilise the "Heathrow Hoppa" busses costing £6 for one person or £11 for a family one way, £11 for one person and £21 for a family return; family is up to 2 adults and 3 children. A small discount is available for buying your ticket at a ticket machine in select hotels or via the HH website. You must proceed landside if planning to use the AA (or BA) Arrivals Lounge, which close at 1400 hrs / 2 PM as these are landside. (See post no. 627, here, for local land & hotel transport options.)

Inter-terminal landside connections can be via rail (free) or walking, depending on the terminals. See the diagram for Heathrow Express terminal connections, free when you are traveling within the airport's confines. See here You can also travel between the terminals, or Hatton Cross station, free of charge via the Piccadilly line, but you must touch a contactless payment card/Apple/Google Pay or Oyster card on the faregates at the start and end of your journey. When changing terminals via Heathrow Express or Elizabeth line you can either do the same or get a free paper ticket.


2) Airside:

Follow the signage to Flight Connections, where you will proceed a bus waiting area at airport ground level and take a bus to your next terminal, where you will proceed through boarding pass, carryon check a standard airport security check. Now you are ready to catch your next flight. Flight connections Minimum Connect Times are ordinarily 75 - 90 minutes (the latter for connections between T3 and T5).

NOTE: You must be at your connecting gate 20 minutes prior to departure. If you must recover bags and re-check (e.g. oneworld to non-oneworld or LCC) you must check your baggage in at least 45 minutes prior to departure.

Use this tool available from this page on LHR's website that include a step by step guide through Flight Connections. The page also offers videos. Use this tool to see where your next flight departs / arrives.[/quote]


Typical Terminal 3 to Terminal 5 Flight Connections path:

T3–>T5 see posts 674, 675.1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

3. Airline desks: Need to visit your airline's ticket desk? You'll find it here.

4. Ready to fly: Staff will check that you're in the right place, your hand baggage meets airline regulations, and you have time to catch your onward flight.

5. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

6. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

7. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.

NOTE: Flight departure gates are listed in only sufficient time to get to the gate, not hours (or often an hour) prior to departure.


Typical Terminal 5 to Terminal 3 Flight Connections path:1. Welcome to Heathrow!: On leaving the aircraft, please follow the purple signs for Flight Connections.

2. Flight Connections bus: A dedicated bus will transfer you between terminals. Buses are free and depart every six to ten minutes.

NOTE: As there is a new AA desk at the bus boarding point, you can get your AA boarding pass and pass the AA oral security questioning while you await the bus.

3. Hand baggage check: At this point your hand baggage will be checked to ensure it conforms to UK and EU regulations. Please be aware that liquids in containers over 100ml are not allowed through security.

4. Security screening: You will pass through security screening at this point. If you are a non-UK resident and have goods to declare to HM Customs, please use the Customs telephone before security control.

5. Airline desks: Need to visit your airline's ticket desk? You'll find it here. But see 2A if flying AA.

6. Departure lounge: Check the screens in the departure lounge, which will be updated when your gate opens and again when your flight is ready for boarding.

Lounges:
Airside lounges at LHR are designated departure lounges. You use the lounge in the terminal you're departing from – arriving and departing passengers are separated, so it's not possible (for example) to use a terminal 5 lounge if you are arriving in terminal 5 and departing from terminal 3.

Terminal 3 lounges include:

Airside, departure lounges:
American Airlines Flagship / First Class Lounge - Lounge Zone H
American Airlines Admirals Club - Lounge Zone H
British Airways Galleries First and Club lounges - Lounge Zone F
Cathay Pacific First and Business lounges near Gate 11
Qantas Airways London Lounge - Lounge B / Gate

Landside, for arriving AA and BA long haul passengers who flew in first or business class, or any class if oneworld Emerald (no guest)
American Airlines Arrivals Lounge (recently renovated)

Terminal 5 lounges:

Airside lounges:
British Airways Concorde Room (longhaul BA First)
British Airways Galleries First Lounge - South Concourse
British Airways Galleries Club lounges both North & South Concourses
British Airways Galleries Club lounge T5B Satellite

Landside, for arriving BA First/Club World passengers and oneworld emerald members in World Traveller or World Traveller Plus (no guest)
British Airways Galleries Arrivals Lounge

For hours, access, amenities, etc. consult the oneworld lounge access tool here

Link to the most useful London Heathrow International Airport website. Click on "Connections" for a connection assistance tool.

For long connections where you might wish to go to London, you can use "the tube" (Underground, ~50 minutes, cheapest), busses to various locations, taxis (the most expensive, about 45 minutes) or "minicabs" and other hired cars, the Heathrow Express (15 minutes to Paddington station) or Heathrow Connect (30 minutes to Paddington). You can also Uber or bus to nearby Windsor town, and with sufficient time even tour Windsor Castle.

For links to local and local hotels, other airports (such as Gatwick, ~1:30), railroad stations (Feltham, Watford, Woking and Reading), intercity coaches (such as Oxford) start at this page.

The Tube takes 50 minutes from the Central / Terminals 2/3, T-4 or T-5 stations using the Piccadilly Line. Link to LHR tube page; link to London Toolkit page on LHR and Piccadilly line; link to Transport for London page.

The Heathrow Express / HEX departs T-5 and takes 21 minutes (it stops at Central / T2/3, six minutes) and onward to Paddington (15 minutes, about 1/3 of the time a taxi would take, though a taxi or bus can tale longer in some traffic). The trains have 15 minute headway (depart every 15 minutes) and have baggage racks.

(If you stay at Hilton T-4, board HEX at T-5, go to Central / T-2/3, get off, take the connecting train to T-4 (4 minutes), all free. From T-4 follow the signs to the hotel, perhaps 10 minute walk by covered board walk).

The Elizabeth Line (formerly TfL Rail) costs less, takes 30 minutes to Paddington from the Heathrow stations, and continues to key central London destinations such as Tottenham Court Road and Liverpool Street.


This London Heathrow International Airport connection / transfer thread has been split off from the original thread, which can be read here: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow (obsolete, trailing thread).

For other terminals please see ARCHIVE: BA T5 <-> AA T3 transfer /connection at LHR / Heathrow

Also see this page for MCT information.





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GUIDE: LHR / London Heathrow, Connection, MCT inc. AA T3 <--> BA/IB T5

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Old Oct 8, 2017, 9:59 pm
  #481  
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Originally Posted by shadabing
Hi. My family is flying cph to lhr on BA and then connecting to AA for LAX. i hear some say that i can interline bags to AA / connect with out immigration and others say i have to collect them, go throgh immigration and re check on AA. Just trying to figure out if we can take the 11am flight cph to lhr (arrives 12) so we can catch the AA flight to lax (3:05pm)

In advance, thank you all for the help. i love FT and the tremendous knowledge found here.
Is this one single ticket/PNR or two? That makes a big difference in whether you can check bags through and how much time to allow.
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Old Oct 8, 2017, 10:30 pm
  #482  
 
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Originally Posted by MSPeconomist
Is this one single ticket/PNR or two? That makes a big difference in whether you can check bags through and how much time to allow.
Two different tickets. one BA CPH to LHR and another ticket LHR to LAX. I assume then we collect bags. So possible arriving 12:10 and having to depart 3:05 (so board at 2:05 most probably) isn't enough time. we can take the earllier CPH to LHR flight. no sweat.

This is all VERY helpful.
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Old Oct 8, 2017, 10:34 pm
  #483  
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If things work well, three hours is more than enough time. However if your first flight is late or luggage is delayed and you miss the check in deadline for the second flight, chances are (depending on the fare rules) that the entire value of your TATL ticket will be lost. So it's a big risk than can be minimized by taking an earlier flight. Some people would suggest arriving into LHR the previous evening to allow a wider margin for error. This could be more pleasant than a very early morning flight and then a long layover before a long flight.
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Old Oct 8, 2017, 10:45 pm
  #484  
 
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Originally Posted by MSPeconomist
If things work well, three hours is more than enough time. However if your first flight is late or luggage is delayed and you miss the check in deadline for the second flight, chances are (depending on the fare rules) that the entire value of your TATL ticket will be lost. So it's a big risk than can be minimized by taking an earlier flight. Some people would suggest arriving into LHR the previous evening to allow a wider margin for error. This could be more pleasant than a very early morning flight and then a long layover before a long flight.
Ah, yes. Makes sense. Gonna be either the 7am flight or evening before. If we do early morning we get another full day in CPH. Hmmm... we'll figure that one out but the flights info from you and everyone else has been a big help. Thank you.
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Old Oct 9, 2017, 2:32 am
  #485  
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Originally Posted by shadabing
Two different tickets. one BA CPH to LHR and another ticket LHR to LAX. I assume then we collect bags. So possible arriving 12:10 and having to depart 3:05 (so board at 2:05 most probably) isn't enough time. we can take the earllier CPH to LHR flight. no sweat.

This is all VERY helpful.
Separate tickets then BA will NOT interline. They won’t even do it for BA~BA separate tickets. You will have to clear UK immigration and customs in T5 and then take the bags to T3

Also depending on the BA ticket type you may very well have pay a change fee - even if flying Club Europe.
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Old Oct 9, 2017, 3:31 am
  #486  
 
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3 hours is possible

I just did this at LHR last month. Diffternt end point but the 3 to 5 xfer isn't bad with the purple busses. Esp if you have any status for expedited immigration into UK and security back into LHR.
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Old Oct 9, 2017, 6:35 am
  #487  
 
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Originally Posted by nismo240ssx
I just did this at LHR last month. Diffternt end point but the 3 to 5 xfer isn't bad with the purple busses. Esp if you have any status for expedited immigration into UK and security back into LHR.
To be absolutely clear, OP CANNOT use the purple transfer buses.

Because OP is on separate tickets with checked luggage OP will need to:

- go through passport control at T5 (could be long wait for non-EU passport)
- wait for bags and exit T5 through customs
- take the Tube or Heathrow Express to T3
- recheck the bags at AA check-in at T3
- go through hand baggage security
- go to the gate

This whole process can potentially take a long time. 3 hrs is doable but fairly risky on separate tickets with no onward protection.

Last edited by Ldnn1; Oct 9, 2017 at 6:40 am
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Old Oct 9, 2017, 7:10 am
  #488  
 
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Originally Posted by Ldnn1
To be absolutely clear, OP CANNOT use the purple transfer buses.

Because OP is on separate tickets with checked luggage OP will need to:

- go through passport control at T5 (could be long wait for non-EU passport)
- wait for bags and exit T5 through customs
- take the Tube or Heathrow Express to T3
- recheck the bags at AA check-in at T3
- go through hand baggage security
- go to the gate

This whole process can potentially take a long time. 3 hrs is doable but fairly risky on separate tickets with no onward protection.
Very good clarification and summary of what is needed in this instance. I personally wouldn't risk it but it is doable especially if they happen to have priority passport control, priority check-in and fast track at T3.
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Old Oct 9, 2017, 7:13 am
  #489  
 
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What an f'ing nuisance.
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Old Oct 9, 2017, 8:29 am
  #490  
 
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Originally Posted by pauleeepaul
What an f'ing nuisance.
That's a consequence of the separate tickets. If this were a single ticket the OP would simply get off their arriving plane, follow the signs for connections to Terminal 3, take the airside bus to T3, clear security at T3, go to the gate and board. Easily done in 3 hours with plenty of time to spare.

The separate tickets mean that the checked bag must be claimed by the pax and re-checked. That's where the nuisance arises.
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Old Oct 9, 2017, 9:13 am
  #491  
 
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Originally Posted by PHLGovFlyer
That's a consequence of the separate tickets. If this were a single ticket the OP would simply get off their arriving plane, follow the signs for connections to Terminal 3, take the airside bus to T3, clear security at T3, go to the gate and board. Easily done in 3 hours with plenty of time to spare.

The separate tickets mean that the checked bag must be claimed by the pax and re-checked. That's where the nuisance arises.
You are correct, but it would be nice if BA would check the bags through (especially when it is BA to BA). I know this will not happen, but to me it is just another reason to avoid BA whenever possible...
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Old Oct 9, 2017, 10:30 am
  #492  
 
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Originally Posted by SfoDtwFlr
You are correct, but it would be nice if BA would check the bags through (especially when it is BA to BA). I know this will not happen, but to me it is just another reason to avoid BA whenever possible...
True, but from the airlines' point of view, it would also be nice if passengers get single tickets on one PNR for their journey instead of multiple PNRs.

This is their way of offering an incentive for desired behavior.
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Old Oct 9, 2017, 10:43 am
  #493  
 
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Originally Posted by Ldnn1
To be absolutely clear, OP CANNOT use the purple transfer buses.

Because OP is on separate tickets with checked luggage OP will need to:

- go through passport control at T5 (could be long wait for non-EU passport)
- wait for bags and exit T5 through customs
- take the Tube or Heathrow Express to T3
- recheck the bags at AA check-in at T3
- go through hand baggage security
- go to the gate

This whole process can potentially take a long time. 3 hrs is doable but fairly risky on separate tickets with no onward protection.
i agree so i've booked arrival night before. LHR hotel. comfortable departure the next day. We have zero status... just smartly used points to go all biz. But i think it's all too much of a risk for us. Might make it... might not.

thank you all very much! i've learned again.
shadabing is offline  
Old Oct 9, 2017, 2:47 pm
  #494  
 
Join Date: Sep 2016
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Originally Posted by QueenOfCoach
True, but from the airlines' point of view, it would also be nice if passengers get single tickets on one PNR for their journey instead of multiple PNRs.

This is their way of offering an incentive for desired behavior.
Perhaps if BA stopped increasing the fares 2-3X for a single PNR, we wouldn't buy separate tickets. It doesn't cost an extra $2k to move my bags from one plane to another.
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Old Oct 9, 2017, 4:20 pm
  #495  
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Originally Posted by shadabing
i agree so i've booked arrival night before. LHR hotel. comfortable departure the next day. We have zero status... just smartly used points to go all biz. But i think it's all too much of a risk for us. Might make it... might not.

thank you all very much! i've learned again.
What points are you using such that you need to book separate tickets?

On AA, it will cost you the same amount of miles to do CPH-LHR-LAX as just LAX-LHR.
JJeffrey is online now  


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