| wrp96 |
Apr 3, 2019 9:08 am |
Several years ago I overslept and missed an international MileSaaver award trip (woke up as my originating flight was landing in Dallas). The agents on the phone tried everything but flights out of my local airport were overbooked for days. They recommended trying at the airport. The agents at the airport came through with the help of the Southwest agents next door. Southwest had one seat available to DAL. Then AA restored my ticket to originate at DFW and there was even still availability in business on the new flight from DFW.
Of note, I called as soon as I realized I missed the flight and I got to the airport as soon as possible. The agents at the airport had a lot more leeway than the phone agents, who couldn't even sell me a new ticket out of my local airport because there were none available.
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