Originally Posted by fobster
(Post 27580749)
I apologize if there are rules for starting new threads. I was having a difficult time searching the threads.
My question. I have a flight at 0850. Most likely though I can't make it to the airport until 1130 or so. I'm a gold and military not on orders but personal. So typically I could be on a free standby for next available flight. I've heard there is this flat tire rule (not written in stone), but what happens if I show up at say 1150, 3 hrs late. Does my ticket get cancelled? Knowing I probably can't make it, is it better to check-in or simply not check-in and miss it?? There are 6 or 7 more non-stop flights that day so I'm not too worried about not making it that day. Yes, I could pay $75 fee and get a new ticket. I'm trying to avoid the fee. Thanks for the help. Even if you no show your ticket will be intact for same day standby. |
I called the AA help desk before my flight and told them I wasn't going to make it. They asked if I wanted a confirmed seat for a fee or do a same day standby. I was worried when the trip disappeared out of my future trips on the app. When I got to the airport 3 hrs later, the agent was able to look it up and put me on a next flight and I cleared for an upgrade as well. All in all, pain less process.
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When standing by for a later flight, the segment will often times not appear on the app and online/mobile/kiosk check-in will fail due to the segment status.
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I have an early morning flight tomorrow, DCA-LAX-LAS. There's also a direct DCA-LAS flight a bit later than LAX flight. If I miss DCA-LAX - is it possible I can standby for direct DCA-LAS flight? Or would I have to standby for later flights on same routing (i.e. still do a layover in LA along the way)?
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Does American's "Flat-Tire" “Rule” Apply to Award Tickets?
I am wondering if AA's 'Flat-Tire' AKA Late Arrival Standby Policy applies to award tickets (Discussed here: https://www.flyertalk.com/forum/amer...er-thread.html)
Also, do the rules vary based on whose miles were used to book the ticket. I.E. two scenarios: Scenario 1: Flying AA metal booked with AA miles Scenario 2: Flying AA metal booked with Avios |
Originally Posted by HoKo
(Post 29929089)
I am wondering if AA's 'Flat-Tire' AKA Late Arrival Standby Policy applies to award tickets (Discussed here: https://www.flyertalk.com/forum/amer...er-thread.html)
Also, do the rules vary based on whose miles were used to book the ticket. I.E. two scenarios: Scenario 1: Flying AA metal booked with AA miles Scenario 2: Flying AA metal booked with Avios |
There is no "flat tire rule" - it's just one of the few times that airlines actually behave like businesses that treat their customers better than cattle.
If you miss your flight, the airport personnel have the discretion to re-accommodate you on a later flight, or even potentially the next day. It doesn't really matter what type of ticket you have, although it's possible they would be less lenient if it were a basic economy ticket. It's a case where you really want to be nice, because you're asking for something they don't have to give you. I recall one time I had a friend staying with me and we somehow mistimed his flight and got there late. It wasn't a heavily-traveled route, and I think they saw that all or most of the seats later in the day were booked, so they confirmed him on the first flight the next morning, which wasn't an unreasonable hardship to him |
Originally Posted by redtop43
(Post 29931373)
There is no "flat tire rule" - it's just one of the few times that airlines actually behave like businesses that treat their customers better than cattle.
If you miss your flight, the airport personnel have the discretion to re-accommodate you on a later flight, or even potentially the next day. It doesn't really matter what type of ticket you have, although it's possible they would be less lenient if it were a basic economy ticket. It's a case where you really want to be nice, because you're asking for something they don't have to give you. I recall one time I had a friend staying with me and we somehow mistimed his flight and got there late. It wasn't a heavily-traveled route, and I think they saw that all or most of the seats later in the day were booked, so they confirmed him on the first flight the next morning, which wasn't an unreasonable hardship to him Alaska is another airline that offers similar discretion to its agents. |
I once got a speeding ticket on the way to the airport and I missed my flight. I showed the AAgent my speeding ticket and he booked me on the next flight out without a penalty - he said I’d had enough pain for one day. I think they have a lot of discretion on these matters. |
Originally Posted by HoKo
(Post 29929089)
Scenario 1: Flying AA metal booked with AA miles
Scenario 2: Flying AA metal booked with Avios Usually I get a boarding pass for free. Sometimes I get put on standby. On a couple of occasions at random outstations I have been asked to pay $75 (which I've done). Usually no one asks me why I'm late, I don't have to invoke a "flat tire |
Originally Posted by redtop43
(Post 29931373)
There is no "flat tire rule" - it's just one of the few times that airlines actually behave like businesses that treat their customers better than cattle.
If you miss your flight, the airport personnel have the discretion to re-accommodate you on a later flight, or even potentially the next day. It doesn't really matter what type of ticket you have, although it's possible they would be less lenient if it were a basic economy ticket. |
Originally Posted by redtop43
(Post 29931373)
There is no "flat tire rule" - it's just one of the few times that airlines actually behave like businesses that treat their customers better than cattle.
https://cimg1.ibsrv.net/gimg/www.fly...19c9c1d636.png |
“Flat tire” “rule” and Basic Economy / BE
With some recent threads about the ins and outs of BE, I am curious whether and how the “flat tire rule” applies with BE tickets. Has AA officially said anything about this? Do the fare rules for BE have more restrictive language in them than other deep discount Y fares do regarding no-show, last-minute cancellation, etc? (in the case of discounted Y, the “flat-tire rule” seems to apply regardless of the stated rules) I’m also interested to hear if anyone has firsthand experience barely missing a BE flight, and if so, what the outcome was. If AA means what they say about BE tix losing all value, no ifs / ands / buts, then to me this is a huge risk factor one should consider before purchasing BE. |
Originally Posted by mcrw00
(Post 29944777)
If AA means what they say about BE tix losing all value, no ifs / ands / buts, then to me this is a huge risk factor one should consider before purchasing BE.
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BE inflexibility rules are more stringent than other domestic fare rules in that almost all other fares (and all those purchased in the US) are at least changeable for a fee up until the originally scheduled time of departure with a penalty, Other fares are, of course, even more flexible. BE fares are wholly inflexible and designed to be just that as a means of discouraging their use by busienss travelers (some of whom still use them).
AA does not have a "flat tire" policy (it was never a rule) and agents simply did this for passengers who could tell a good story. Now, wtih the new Sabre overlay, most front-line agents lack the authority to waive the fare rules other than in IRROPS and thus won't be able to help you even if they want to. With the passage of time, there will be fewer "native Sabre" agents left and even those must now document a reason. So, it is pure luck and it won't help you if 99 of 100 others caught a break. |
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