Mar 21, 2013, 8:17 pm
Last edit by: Prospero
FAQ: "Linking" or Combining of Separate PNRs / Itineraries / Tickets
Q. Can we have our bookings / reservations / awards merged to have them on the same PNR?
A. No; it's generally not possible unless you cancel what you have and get it all done on one PNR. Some agents may be able to merge PNRs if one has contiguous paid and award tickets on hold.
Q. Can I have separate PNRs merged so I can Through-check baggage? No. And with separate PNRs, baggage can not be through-checked.
Q. Can I have PNRs linked so status benefits can be shared?
No. But notes can be added to the OSI field, and status “linking” can occur for upgrades, etc.
Q. Can I "link" my partner's and my PNRs (so we can sit together, stay together in OSO / IROPS, check luggage through, etc.)?
A. "Linking" (or combining) PNRs is not actually possible. There is no way of establishing a "hard" electronic link between PNRs.
Q. What can the airline do in this regard?
A, Requesting "linking PNRs" causes a note to be entered into the PNR OSI (Other Service Information) field (usually a TCP (To Complete Party) note). There is no physical or other actual connection to one's PNR; the field must be read by an airline agent for requested actions to be implemented. (See hillrider's post #9 and link below.)
Q. How can that help?
A. In case of OSO (IROPS/IRROPS) an agent can read the reference and work to keep the parties together when reaccommodating in OSO.
GLOSSARY (specifically for airline use)[/color]
Q. Can we have our bookings / reservations / awards merged to have them on the same PNR?
A. No; it's generally not possible unless you cancel what you have and get it all done on one PNR. Some agents may be able to merge PNRs if one has contiguous paid and award tickets on hold.
Q. Can I have separate PNRs merged so I can Through-check baggage? No. And with separate PNRs, baggage can not be through-checked.
Q. Can I have PNRs linked so status benefits can be shared?
No. But notes can be added to the OSI field, and status “linking” can occur for upgrades, etc.
Q. Can I "link" my partner's and my PNRs (so we can sit together, stay together in OSO / IROPS, check luggage through, etc.)?
A. "Linking" (or combining) PNRs is not actually possible. There is no way of establishing a "hard" electronic link between PNRs.
Q. What can the airline do in this regard?
A, Requesting "linking PNRs" causes a note to be entered into the PNR OSI (Other Service Information) field (usually a TCP (To Complete Party) note). There is no physical or other actual connection to one's PNR; the field must be read by an airline agent for requested actions to be implemented. (See hillrider's post #9 and link below.)
Q. How can that help?
A. In case of OSO (IROPS/IRROPS) an agent can read the reference and work to keep the parties together when reaccommodating in OSO.
GLOSSARY (specifically for airline use)[/color]
- IROPS / IRROPS: Irregular Operations - see OSO
- OSI: Other Supplementary / Service Information- PNR field for supplemental information; low-priority messages usually used for information purpose only.
- OSO: Off Schedule Operations - when schedules are disrupted by various factors
- PNR: itinerary reference "handle", six letters with AA; temporary, as PNRs recycle - only ticket numbers are permanent
- TCP: To Complete Party - a note indicating passenger is traveling with another, etc.
FAQ: TCP, "Linking" / link / merge itineraries / PNR (master thread)
Feb 9, 2017, 12:54 pm
#91
Join Date: Apr 2008
Location: NorCal
Programs: AA EXP, Marriott GLD, HH PLT, Hertz 5*
Posts: 766
Is there a way to email the EXP desk?
I have a request to link a paid and reward PNR (Myself + SO) so we if there's any IRROPS / Upgrade there's a note to do both or neither.
Is there a way to make a request without a call since I expect the desks are busy with weather stuff this week.
Flights are 10days out.
/BM
Is there a way to make a request without a call since I expect the desks are busy with weather stuff this week.
Flights are 10days out.
/BM
Feb 9, 2017, 1:00 pm
#93
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,227
Not that I know of, but twitter is great for these kinds of things. Just sign up for an account if you don't have one (you don't need to put your real name on it or use it for anything but contacting AA).
Search for @AmericanAir, and send them your PNR and name via Direct Message.
Search for @AmericanAir, and send them your PNR and name via Direct Message.
Feb 9, 2017, 1:05 pm
#94
Join Date: Apr 2008
Location: NorCal
Programs: AA EXP, Marriott GLD, HH PLT, Hertz 5*
Posts: 766
Not that I know of, but twitter is great for these kinds of things. Just sign up for an account if you don't have one (you don't need to put your real name on it or use it for anything but contacting AA).
Search for @AmericanAir, and send them your PNR and name via Direct Message.
Search for @AmericanAir, and send them your PNR and name via Direct Message.
Feb 9, 2017, 1:07 pm
#95
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
There is no longer a way to email the AAdvantage EXP / USDM Chairman desk.
See Wikiposts in http://www.flyertalk.com/forum/ameri...er-thread.html and http://www.flyertalk.com/forum/ameri...solidated.html for additional tips in contacting AA when there are OSO conditions.
For Twitter use, see http://www.flyertalk.com/forum/ameri...aster-thd.html.
There is no way to fully link PNRs, AFAIK. They can append a note to each PNR (a TCP - To Complete Party - note), but for it to work requires an agent opening the PNR and reading the note.
See Wikiposts in http://www.flyertalk.com/forum/ameri...er-thread.html and http://www.flyertalk.com/forum/ameri...solidated.html for additional tips in contacting AA when there are OSO conditions.
For Twitter use, see http://www.flyertalk.com/forum/ameri...aster-thd.html.
There is no way to fully link PNRs, AFAIK. They can append a note to each PNR (a TCP - To Complete Party - note), but for it to work requires an agent opening the PNR and reading the note.
Last edited by JDiver; Feb 9, 2017 at 1:12 pm
Feb 13, 2017, 3:35 pm
#96
Join Date: Jan 2004
Location: Seattle, WA USA
Programs: Marriott Gold, United Silver
Posts: 263
Miles for One Ticket and Pay for 2 Other
I know this questions has probably been asked a million times, but I can't find the answer for the life of me, so please accept my preemptive apology.
My family (wife, daughter, and me) are looking to book a trip on AA. I've got enough miles to get one of the tickets as an award but would need to purchase the other two tickets. I'm trying to avoid having us on two separate confirmations since our daughter is 3 and I want to make sure that we're treated as one group. In addition, since i have the AA card, I was hoping to avoid paying for checking a bag for all of us instead of just the two of us (assuming I book my daughter and I on the paid tickets).
Anyway to make this happen?
Thanks in advance!
My family (wife, daughter, and me) are looking to book a trip on AA. I've got enough miles to get one of the tickets as an award but would need to purchase the other two tickets. I'm trying to avoid having us on two separate confirmations since our daughter is 3 and I want to make sure that we're treated as one group. In addition, since i have the AA card, I was hoping to avoid paying for checking a bag for all of us instead of just the two of us (assuming I book my daughter and I on the paid tickets).
Anyway to make this happen?
Thanks in advance!
Feb 13, 2017, 4:32 pm
#97
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,588
I know this questions has probably been asked a million times, but I can't find the answer for the life of me, so please accept my preemptive apology.
My family (wife, daughter, and me) are looking to book a trip on AA. I've got enough miles to get one of the tickets as an award but would need to purchase the other two tickets. I'm trying to avoid having us on two separate confirmations since our daughter is 3 and I want to make sure that we're treated as one group. In addition, since i have the AA card, I was hoping to avoid paying for checking a bag for all of us instead of just the two of us (assuming I book my daughter and I on the paid tickets).
Anyway to make this happen?
Thanks in advance!
My family (wife, daughter, and me) are looking to book a trip on AA. I've got enough miles to get one of the tickets as an award but would need to purchase the other two tickets. I'm trying to avoid having us on two separate confirmations since our daughter is 3 and I want to make sure that we're treated as one group. In addition, since i have the AA card, I was hoping to avoid paying for checking a bag for all of us instead of just the two of us (assuming I book my daughter and I on the paid tickets).
Anyway to make this happen?
Thanks in advance!
If you plan to check three bags, and don't want to pay for one of them, is there any reason why your wife can't pick up a Citi/AA credit card now?
Feb 13, 2017, 4:36 pm
#98
Join Date: Jan 2004
Location: Seattle, WA USA
Programs: Marriott Gold, United Silver
Posts: 263
And getting another credit card to save $50 on baggage for the one time she flys AA (she's usually a UA flyer) seems like a silly way to add an item to her credit score.
Feb 13, 2017, 4:41 pm
#99
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
It's not possible to have a single PNR across both award and purchased tickets. PNRs can be 'linked' but that won't save you in a bad auto-rebooking.
Feb 13, 2017, 4:44 pm
#100
Join Date: Jan 2004
Location: Seattle, WA USA
Programs: Marriott Gold, United Silver
Posts: 263
Feb 13, 2017, 4:45 pm
#101
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
So that in the case of missed connections, etc., we're not having to deal with two different confirmation numbers, etc.
And getting another credit card to save $50 on baggage for the one time she flys AA (she's usually a UA flyer) seems like a silly way to add an item to her credit score.
And getting another credit card to save $50 on baggage for the one time she flys AA (she's usually a UA flyer) seems like a silly way to add an item to her credit score.
Feb 13, 2017, 4:51 pm
#102
Join Date: Jan 2004
Location: Seattle, WA USA
Programs: Marriott Gold, United Silver
Posts: 263
And yeah, the no free bag for my wife (I lost status on AA awhile ago but still have the credit card) is another $50 to factor into the equation unfortunately.
Feb 13, 2017, 5:08 pm
#103
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,588
So that in the case of missed connections, etc., we're not having to deal with two different confirmation numbers, etc.
And getting another credit card to save $50 on baggage for the one time she flys AA (she's usually a UA flyer) seems like a silly way to add an item to her credit score.
And getting another credit card to save $50 on baggage for the one time she flys AA (she's usually a UA flyer) seems like a silly way to add an item to her credit score.
You -- and your wife -- might feel differently.
Feb 13, 2017, 5:48 pm
#104
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I don't know of any carrier that issues mixed award/revenue tickets in a single PNR. It certainly is not an IT issue as there are other more mundane restrictions.
"Linking" does nothing whatsoever. It is conceivably useful at some small overseas outstations, but even then is largely overtaken so long as one person in the travel party makes it clear that the three people are together.
I would simply book one adult on an award and the other and the child on a revenue ticket and be done with it.
"Linking" does nothing whatsoever. It is conceivably useful at some small overseas outstations, but even then is largely overtaken so long as one person in the travel party makes it clear that the three people are together.
I would simply book one adult on an award and the other and the child on a revenue ticket and be done with it.
Feb 13, 2017, 6:28 pm
#105
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I know this questions has probably been asked a million times, but I can't find the answer for the life of me, so please accept my preemptive apology.
My family (wife, daughter, and me) are looking to book a trip on AA. I've got enough miles to get one of the tickets as an award but would need to purchase the other two tickets. I'm trying to avoid having us on two separate confirmations since our daughter is 3 and I want to make sure that we're treated as one group. In addition, since i have the AA card, I was hoping to avoid paying for checking a bag for all of us instead of just the two of us (assuming I book my daughter and I on the paid tickets).
Anyway to make this happen?
Thanks in advance!
My family (wife, daughter, and me) are looking to book a trip on AA. I've got enough miles to get one of the tickets as an award but would need to purchase the other two tickets. I'm trying to avoid having us on two separate confirmations since our daughter is 3 and I want to make sure that we're treated as one group. In addition, since i have the AA card, I was hoping to avoid paying for checking a bag for all of us instead of just the two of us (assuming I book my daughter and I on the paid tickets).
Anyway to make this happen?
Thanks in advance!
You can request a "TCP note" (to complete party) inserted in the OSI (Other Supplementary Information) field in each PNR referring to the other PNR, but it requires an agent to read the PNR to see the note. In other words, in cases like autobooking, the TCP note is overlooked, as it doesn't truly establish a link between PNRs.
See the Wikipost at the top of this (the existing) thread.