Feb 28, 2014, 8:01 pm
Last edit by: JDiver
Wikipost instructions: signed in members with 90 days / 90 posts can edit this Wikipost to update; wiki contents may be printed by using the 
(lower right wiki corner)
2014 Status Year (1 Mar 2014 - 28 Feb 2015) cards earned in 2013 have not shown up in many (all?) members' mail as of 28 Feb 2014. The lack of a current card may create an impediment to receiving oneworld status benefits and prerequisites such as lounge access, priority check-in etc. Some will not acknowledge the photo of one's card, which is undated, in the AA mobile app, and some have previously reported lounge access denied even when a boarding pass reflects one's status and frequent flyer number.
If this has happened to you, unfortunately this is not uncommon this year.
Please go directly to the end of this thread to verify if anyone is reporting they have received theirs.)
The 2015 status year cards (for status 1 Mar 2015 through 29 Feb 2016) may be found here: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/1631904-where-my-elite-status-card-2015-status-year-version-consolidated.html
(lower right wiki corner)2014 Status Year (1 Mar 2014 - 28 Feb 2015) cards earned in 2013 have not shown up in many (all?) members' mail as of 28 Feb 2014. The lack of a current card may create an impediment to receiving oneworld status benefits and prerequisites such as lounge access, priority check-in etc. Some will not acknowledge the photo of one's card, which is undated, in the AA mobile app, and some have previously reported lounge access denied even when a boarding pass reflects one's status and frequent flyer number.
If this has happened to you, unfortunately this is not uncommon this year.
Please go directly to the end of this thread to verify if anyone is reporting they have received theirs.)
The 2015 status year cards (for status 1 Mar 2015 through 29 Feb 2016) may be found here: http://www.flyertalk.com/forum/american-airlines-aadvantage-pre-merger/1631904-where-my-elite-status-card-2015-status-year-version-consolidated.html
Where is my elite status card? Card delays - 2014 version (consolidated)
Dec 27, 2013, 10:55 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
haven't received new exp card
On 12/2/13 I crossed 100K. I've not received my credentials. It took a few weeks to get my 8 evips; in the past the new card would arrive about a week later. Have others (also) experienced a delay?
Last edited by JDiver; Jan 21, 2014 at 2:57 pm Reason: restore original post title
Dec 27, 2013, 11:10 am
#3
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Still waiting for mine from requalifying November 15 on the way home from Dublin. Not worried yet as my existing card is good through the end of February.
Dec 27, 2013, 11:17 am
#4
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
I qualified for the first time on Nov. 25 and haven't received my card. I called AA CS and they said they aren't printing any more cards until the beginning of next year and that nothing can be done. Thanks AA...
Dec 27, 2013, 11:43 am
#5
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
I completed my challenge at the end of November and haven't received a new EXP card either (still have the challenge one they gave me with the 11/13 expiration date). I did get the 8 eVIPS and the EXP has been maintained on my account so I know they acknowledged my completion of it somewhere.
Dec 27, 2013, 12:04 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,252
Hope they send them soon, as the last couple times I had to get the cards resent as they never showed up
Dec 27, 2013, 4:46 pm
#7
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Follow-up: I spoke with AA CS a few hours ago, they said to allow 5 to 8 weeks (from past years I recollect it was usually a week after 100K, and evips posted in a timely fashion then also). Even though the flight that pushed me over was on 12/2 (posted on 12/3 as "pending verification", on 12/4 it was "verified"
) the agent said my "date" was 12/13.
With all of the SNAFUS noted in other threads, if I get my card next December, I would not be too surprised.
) the agent said my "date" was 12/13.With all of the SNAFUS noted in other threads, if I get my card next December, I would not be too surprised.
Dec 27, 2013, 4:57 pm
#8
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Follow-up: I spoke with AA CS a few hours ago, they said to allow 5 to 8 weeks (from past years I recollect it was usually a week after 100K, and evips posted in a timely fashion then also). Even though the flight that pushed me over was on 12/2 (posted on 12/3 as "pending verification", on 12/4 it was "verified") the agent said my "date" was 12/13.
With all of the SNAFUS noted in other threads, if I get my card next December, I would not be too surprised.
) the agent said my "date" was 12/13.With all of the SNAFUS noted in other threads, if I get my card next December, I would not be too surprised.
I requalified in mid-October and had my new card and luggage tags in early November. Considering the volume to be processed from all three elite tiers increases exponentially towards the end of November and through December, I'd expect the fulfilment company takes somewhat longer to process things at year end than earlier when volumes are significantly lower.
Dec 27, 2013, 6:04 pm
#9
Join Date: Dec 2010
Posts: 507
haven't received new exp card
When I called the EXP line after I qualified (12/6) they said it would be 3-6 weeks as they print them in batches. Not sure if that's accurate but that's what I was told.
Still haven't received anything yet, however on 12/7 my status was updated online and in the app, which was great as I was able to use the FL at JFK that morning.
I haven't actually received any sort of "congrats" or "welcome" email either, although I'm not sure if AA does that.
Still haven't received anything yet, however on 12/7 my status was updated online and in the app, which was great as I was able to use the FL at JFK that morning.
I haven't actually received any sort of "congrats" or "welcome" email either, although I'm not sure if AA does that.
Dec 27, 2013, 7:25 pm
#11
Join Date: Feb 2011
Location: JFK/LGA
Programs: HHonors Lifetime Diamond, AA EXP
Posts: 281
Happy to say I am a first time EXP qualifier as of 10 days ago (thanks to the helpful folks and forums at Flyertalk). My SWU's are already there 
I didn't receive an email ... I hope to receive the kit soon... but seeing this thread I don't think I should get my hopes up to get it by end of January.
OTOH, the Plat kit I received earlier this year took at least 4 weeks to arrive (was out of country when it got to the mailbox, so can't be more accurate than that).
I didn't receive an email ... I hope to receive the kit soon... but seeing this thread I don't think I should get my hopes up to get it by end of January.
OTOH, the Plat kit I received earlier this year took at least 4 weeks to arrive (was out of country when it got to the mailbox, so can't be more accurate than that).
Dec 28, 2013, 5:44 am
#13
Join Date: Feb 2011
Location: JFK/LGA
Programs: HHonors Lifetime Diamond, AA EXP
Posts: 281
Dec 28, 2013, 6:43 am
#15
Join Date: Sep 2008
Location: Racine, WI/VCE
Programs: AA EXP, MR LT PPE, Arise Mucci des Hommes de Fer
Posts: 1,047
I requalified in August. Email received in 5 days, New card and tags in over a week. My wife requalified Nov 25. It took a phone call to get her EVIP's and still no email or card.