AA Website Down for Maintenance on 11/01

 
Old Nov 2, 08, 12:23 am
  #1  
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AA Website Down for Maintenance on 11/01

Anyone else getting the site as down. Does anyone know if it was scheduled or a crash like on 10/23. If it was scheduled do you think we will see a new feature or setup like United added last week?
aagoldflyer is offline  
Old Nov 2, 08, 12:26 am
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Still down, but it was scheduled.
Franklybrit is offline  
Old Nov 2, 08, 1:09 am
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It's usually down early in the morning for maintenance for about an hour. Nothing new.
777-DCA is offline  
Old Nov 2, 08, 10:14 am
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I don't know if this is an AA site maintenance "feature" or not, but I just made a reservation on AA.com(I am an AA ExPlat) and, while seats are available in the exit row(s)...I was not able to view or select an exit row seat.

I Called the "KnowME" line and they were able to change my seats to the exit rows. I then asked to speak to AA.com where they acknowledged and verified my inability to view/select the exit row seats. The "techie" then said that I was not the only ExPlat to report this.

They did ask my computer (HP), Operating System (XP), Browser (Google Chrome but I normally use Firefox).

Hope no one else experiences this as well because I do like to plan my trips by getting the seating "profile" of the cabin and selecting my specific seat accordingly.


Cheers....
CStaln is offline  
Old Nov 2, 08, 11:45 am
  #5  
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Originally Posted by CStaln View Post
I am an AA ExPlat...I was not able to view or select an exit row seat...The "techie" then said that I was not the only ExPlat to report this...Hope no one else experiences this ...
You are definitely not the only one:http://www.flyertalk.com/forum/showthread.php?t=884116
TheDudeAbides is offline  
Old Nov 2, 08, 11:55 am
  #6  
brp
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Originally Posted by Franklybrit View Post
Still down, but it was scheduled.
And indicated on the site. Maintenance for websites happens quite often, and is not particularly new.

But thanks for letting us all know ^.

Cheers.
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