AA Website Down for Maintenance on 11/01
Nov 1, 2008, 11:23 pm
#1
Original Poster
Join Date: Jul 2008
Location: LOS Angeles
Programs: UA 1K, AA PLT, BA Gold
Posts: 350
AA Website Down for Maintenance on 11/01
Anyone else getting the site as down. Does anyone know if it was scheduled or a crash like on 10/23. If it was scheduled do you think we will see a new feature or setup like United added last week?
Nov 1, 2008, 11:26 pm
#2
Join Date: May 2006
Programs: AA EXP, Priority Club Platinum
Posts: 89
Still down, but it was scheduled.
Nov 2, 2008, 12:09 am
#3
Join Date: Jun 2005
Location: WAS - (BWI/DCA/IAD)
Programs: AA GLD, soon-to-be PLT in 2 weeks!
Posts: 3,086
It's usually down early in the morning for maintenance for about an hour. Nothing new.
Nov 2, 2008, 9:14 am
#4
Join Date: Apr 2007
Location: SNA
Programs: AAExp
Posts: 9
I don't know if this is an AA site maintenance "feature" or not, but I just made a reservation on AA.com(I am an AA ExPlat) and, while seats are available in the exit row(s)...I was not able to view or select an exit row seat.
I Called the "KnowME" line and they were able to change my seats to the exit rows. I then asked to speak to AA.com where they acknowledged and verified my inability to view/select the exit row seats. The "techie" then said that I was not the only ExPlat to report this.
They did ask my computer (HP), Operating System (XP), Browser (Google Chrome but I normally use Firefox).
Hope no one else experiences this as well because I do like to plan my trips by getting the seating "profile" of the cabin and selecting my specific seat accordingly.
Cheers....
I Called the "KnowME" line and they were able to change my seats to the exit rows. I then asked to speak to AA.com where they acknowledged and verified my inability to view/select the exit row seats. The "techie" then said that I was not the only ExPlat to report this.
They did ask my computer (HP), Operating System (XP), Browser (Google Chrome but I normally use Firefox).
Hope no one else experiences this as well because I do like to plan my trips by getting the seating "profile" of the cabin and selecting my specific seat accordingly.
Cheers....
Nov 2, 2008, 10:45 am
#5
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS MVPG
Posts: 1,395
Nov 2, 2008, 10:55 am
#6
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,542