waiting for an agent to let us off the plane
Sep 12, 2008, 3:38 pm
#16
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WN is Southwest Airlines.
Sep 12, 2008, 3:40 pm
#17
Join Date: Oct 2005
Location: BOS
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Sep 12, 2008, 5:03 pm
#19
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Sep 12, 2008, 10:04 pm
#20
Join Date: Sep 2003
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as much as I hate hearing that we are waiting for an agent to pull the jet bridge, AND/OR hearing that we are waiting while they move a piece of equipment, it happens at ALL airlines. EVEN WN!
have you ever thought that the original agent for your flight is stuck at a delayed outbound and there aren't enough agents to get to your inbound right away?
As much as I hate sitting and waiting for someone...it happens.
have you ever thought that the original agent for your flight is stuck at a delayed outbound and there aren't enough agents to get to your inbound right away?
As much as I hate sitting and waiting for someone...it happens.
Sep 12, 2008, 10:37 pm
#21
Join Date: Jul 2006
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Always wondered, too....so I looked it up in the Glossary!
WN = Southwest Airlines
WN = Southwest Airlines
Sep 13, 2008, 5:02 am
#22
Join Date: Jan 2006
Location: lax
Posts: 3,888
Maybe AA should stop offering coffee breaks to the agents. That'll show 'em
Is it possible that what she said was true? It takes hundreds of folks to make one flight successful, and one to fudge it all up. Sorry to hear of your troubles.
Is it possible that what she said was true? It takes hundreds of folks to make one flight successful, and one to fudge it all up. Sorry to hear of your troubles.
Sep 14, 2008, 8:10 pm
#23
Join Date: May 2005
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We landed in BOS one time coming from LHR and we had to wait on the plane for almost an hour because "customs was too busy". Good planning on their part to have 4 big birds landing within an hour of each other. Certainly aggravating to arrive at your destination and be delayed deplaning but it happens all too often 
Sep 14, 2008, 8:46 pm
#24
Join Date: Jun 2006
Posts: 1,176
Only two agents that night ,me and one in baggage claimDealing with a drunk mother who was meeting a UM off of the plane ,she threw a punch at me in the bar and was taken in to custody by the local police.
Had a very difficult time explaining to the incoming crew who were waiting impatiently to get off and get to thier hotel that the reason for the delay was that I was in a bar fight.
Best excuse I ever had for being late meeting a flight.
Sep 14, 2008, 9:47 pm
#25
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
With staffing more limited, particularly in hubs and busier airports, there may no be an agent right away if flights are off schedule. Agents want to get the flight on and off the gate (or at least close the a/c door so they are done working the deboarding and boarding process) as much as the paxs.