An AA Plat's challenge to AA
Apr 16, 2006, 3:56 pm
#16
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The title is confusing on so many levels....
Apr 16, 2006, 4:02 pm
#17
Join Date: Jun 2004
Location: SFO
Programs: AA PLT; UA Gold
Posts: 5,378
Why is the Southwest attitude mutually exclusive with AAdvantage, assigned seats, international routes, first class, or any of the other things we prefer about AA over WN? It's not. If AA wants to survive, AA's employees have to adopt the "can do" attitude at Southwest rather than the "not my job" attitude (some just due to personality, some due to union contracts) they too often display.
There is very little that I like about Southwest, but their corporate culture that keeps the employees motivated and allows fast turns (although not always on-time flights, due to overly-aggressive scheduling) is fantastic. I think brp and JDiver really hit the nail on the head.
There is very little that I like about Southwest, but their corporate culture that keeps the employees motivated and allows fast turns (although not always on-time flights, due to overly-aggressive scheduling) is fantastic. I think brp and JDiver really hit the nail on the head.
Apr 16, 2006, 7:54 pm
#18
Join Date: Sep 2003
Location: Houston,TX,USA
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Posts: 81
Originally Posted by West Coast Ace
67 minutes isn't the end of the world.
There is no excuse for a plane not being ready to push back on time if it has been sitting on the ground for 12 hours.
Apr 16, 2006, 8:05 pm
#19
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67 minutes may not be the end of the world but , in this case, should have been avoided. The aeroplane had been sitting on the ground for a significant period of time during which it could have been cleaned
ORD-DFW is only a short flight and 67 minutes delay is significant. If suggesting that 67 minutes delay is not significant, I know that people travelling to work by train who were 67 minutes delayed would hardly class it as insignificant; why do some people seem happy to allow airlines to run over an hour late?
Dave
ORD-DFW is only a short flight and 67 minutes delay is significant. If suggesting that 67 minutes delay is not significant, I know that people travelling to work by train who were 67 minutes delayed would hardly class it as insignificant; why do some people seem happy to allow airlines to run over an hour late?
Dave
Apr 16, 2006, 8:32 pm
#20
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Originally Posted by IceTrojan
The title is confusing on so many levels....
Apr 16, 2006, 9:09 pm
#21
Join Date: Jan 2006
Location: LAX
Programs: AA EXPPLT, United 1K, *wood PLT, Delta Gold, Hyatt Diamond, Southwest A-list
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Sadly, 67 minutes late on any carrier these days isn't that bad in my book. I have become pretty jaded. If my flight leaves less than an hour late, I call it a success. There have been too many 5+ hours late or cancellations that I fear could happen again. (Although happily, not too many problems with AA over the last 10 years...)
Apr 16, 2006, 9:13 pm
#22
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And +67 minutes is considered phenomenal on AS 
Apr 16, 2006, 9:14 pm
#23
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Originally Posted by IceTrojan
And +67 minutes is considered phenomenal on AS
SO TRUE!!
Apr 19, 2006, 4:14 pm
#24
Join Date: Mar 2001
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Programs: WN CP & B-list. Disillusioned fmr UA-1P/2P,F9-Ascent; Fmr AA-Plat,CO-Gold,NW-Silver,TWA-Elite
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Originally Posted by JDiver
One result? An aircraft sits at the gate, cleaning an afterthought, because it isn’t the GA's job, it isn't the ramp crew's job, it isn't the FA's job - in fact, FAs only start getting paid when the wheels move at pushback, so there's an attitudinal barrier (cleaners are a lower occupational caste and cleaning is an undesirable and onerous duty) and an incentive barrier (if they ain't gonna pay me, I ain't gonna do it, and it's someone else's job anyway,) etc.
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Its the "don't care" attitude of the FA's and the other employees of the legacy carriers compared to the "let's get this job done" attitude of WN.
Apr 19, 2006, 6:15 pm
#25
Suspended
Join Date: Apr 2006
Posts: 34
Originally Posted by JDiver
I certainly hear everyone's plane pain. IMO, a goodly part of the reason for this is the stultified and fossilized airline culture.
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