Rerouting Due to Schedule Change?
Feb 21, 2006, 7:58 am
#1
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Join Date: Feb 2004
Location: Chicago, IL
Posts: 650
Rerouting Due to Schedule Change?
I have a flight in April for which the scheduled departure has been pushed back 45 minutes from the departure at purchase.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
What magnitude of schedule do you think is reasonable before one insists on AA's making a no-cost change? I have spoken with AA and they are willing to rebook -- but only for a significant fee.
Thanks for your insight.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
What magnitude of schedule do you think is reasonable before one insists on AA's making a no-cost change? I have spoken with AA and they are willing to rebook -- but only for a significant fee.
Thanks for your insight.
Feb 21, 2006, 8:00 am
#2
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Originally Posted by observer
I have a flight in April for which the scheduled departure has been pushed back 45 minutes from the departure at purchase.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
What magnitude of schedule do you think is reasonable before one insists on AA's making a no-cost change? I have spoken with AA and they are willing to rebook -- but only for a significant fee.
Thanks for your insight.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
What magnitude of schedule do you think is reasonable before one insists on AA's making a no-cost change? I have spoken with AA and they are willing to rebook -- but only for a significant fee.
Thanks for your insight.
Feb 21, 2006, 8:05 am
#3
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Originally Posted by observer
I have a flight in April for which the scheduled departure has been pushed back 45 minutes from the departure at purchase.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
What magnitude of schedule do you think is reasonable before one insists on AA's making a no-cost change? I have spoken with AA and they are willing to rebook -- but only for a significant fee.
Thanks for your insight.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
What magnitude of schedule do you think is reasonable before one insists on AA's making a no-cost change? I have spoken with AA and they are willing to rebook -- but only for a significant fee.
Thanks for your insight.
read my reply, post #4
Feb 21, 2006, 8:18 am
#4
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You should have no problem changing the flight; I've had this happen a number of times with no hassle at all.
Feb 21, 2006, 4:47 pm
#5
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Posts: 650
Originally Posted by olimaspecto
You should have no problem changing the flight; I've had this happen a number of times with no hassle at all.
Thanks. I will try again with another agent. The PLT agent with whom I spoke yesterday said that the change would result in a $300+ fee. Interestingly, the entire roundtrip priced at less than $300 on aa.com.
Feb 21, 2006, 4:50 pm
#6
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Originally Posted by observer
Thanks. I will try again with another agent. The PLT agent with whom I spoke yesterday said that the change would result in a $300+ fee. Interestingly, the entire roundtrip priced at less than $300 on aa.com.
Feb 21, 2006, 5:34 pm
#7
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Originally Posted by observer
I have a flight in April for which the scheduled departure has been pushed back 45 minutes from the departure at purchase.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
An alternative connecting flight (going through LGA) would be more convenient for me than the nonstop on which I am booked.
With that said, I like the other posters have had almost no problem in securing a satisfactory replacement flight (or flights) without penalty following a unilateral schedule change by the carrier.
Feb 21, 2006, 5:53 pm
#8
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The flight is PIT-ORD. I ticketed a 3:55 pm departure. The departure is now 4:40. I have a dinner in Chicago that evening, and this is cutting matters *very* close with a 5:14 instead of 4:30 arrival.
The next earliest flight PIT-ORD is 6 am. (It's a Saturday.) That's a grim time for a Saturday morning flight.
There is a 9:15 am PIT-LGA-ORD departure arriving at ORD at 1:15 or so. There is (as I recall) no other direct or connecting PIT-ORD service that Saturday between 9:15 am and 4:40.
Am I being unreasonable asking to be routed via LGA (to have three more hours of sleep and not be forced to the 6 am departure)?
The next earliest flight PIT-ORD is 6 am. (It's a Saturday.) That's a grim time for a Saturday morning flight.
There is a 9:15 am PIT-LGA-ORD departure arriving at ORD at 1:15 or so. There is (as I recall) no other direct or connecting PIT-ORD service that Saturday between 9:15 am and 4:40.
Am I being unreasonable asking to be routed via LGA (to have three more hours of sleep and not be forced to the 6 am departure)?
Feb 21, 2006, 6:00 pm
#9
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Originally Posted by observer
Am I being unreasonable asking to be routed via LGA (to have three more hours of sleep and not be forced to the 6 am departure)?
Feb 21, 2006, 6:26 pm
#10
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Call back and tell them the reason. They have been very willing to accomodate me when these things happen. Their schedule changes taking place 4/1 caused me to have to rebook an entire mileage run with multiple segments--they had no problem doing this. As one CSA told several years ago, the rebookings due to schedule changes are done by a computer that does not take other circumstances into consideration. So if there is a problem, they will almost always work to accomodate you.
Feb 21, 2006, 6:35 pm
#11
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Thanks fro the clarification on why the reroute with a connection. they should DEFINITELY accomodate you. Just keep trying to call back and see if they will switch it.
Feb 22, 2006, 6:58 pm
#12
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Location: Chicago, IL
Posts: 650
Thanks, Friends
I made the original posting after a CSR told me it would cost $300+ to change my reservation.
Heartened by the responses on FT, I called again just now and without any pleading or whining I was changed to the PIT-LGA-ORD connection.
I really am not looking for more segements or miles (though I will not turn them down!). But the new schedule is much more reasonable, and I am pleased to have the change.
Thanks for your encouragement.
Heartened by the responses on FT, I called again just now and without any pleading or whining I was changed to the PIT-LGA-ORD connection.
I really am not looking for more segements or miles (though I will not turn them down!). But the new schedule is much more reasonable, and I am pleased to have the change.
Thanks for your encouragement.