Why AA is not as good as SQ
Feb 14, 2006, 4:33 am
#1
Original Poster
Join Date: Apr 2001
Location: Austin
Posts: 4,629
Why AA is not as good as SQ
I'm writing this post from a Singapore Airlines flight from Singapore to Frankfurt using the onboard wireless internet connection. I'm sitting in J and the FA's are falling over themselves trying to serve me. The purser came by and put a pillow behind my head and brought some caviar from FC for me to snack on with my vintage champagne. I had the veal osso bucco (one of my favorite meals) for our "snack". I think I'll have the lobster for dinner before we land.
I'm done with my emails and now I think I'll chose from one of 60 movies on demand to watch. After that I'll recline my seat to flat and sleep.
AA really sucks.
I'm done with my emails and now I think I'll chose from one of 60 movies on demand to watch. After that I'll recline my seat to flat and sleep.
AA really sucks.
Last edited by millionmiler; Feb 14, 2006 at 4:36 am
Feb 14, 2006, 4:51 am
#2
Join Date: Jun 2004
Location: London
Programs: GGL/GFL
Posts: 1,032
Originally Posted by millionmiler
AA really sucks.
Feb 14, 2006, 6:05 am
#3
Original Poster
Join Date: Apr 2001
Location: Austin
Posts: 4,629
Originally Posted by studio76
While AA's service these days leaves A LOT to be desired and there is substantial room for improvement, what really "sucks" are the appalling SQ hiring practices governing cabin crew employment, and the 1950's era Singapore labor laws.
Thanks for the political commentary. I think I'll have another glass of wine now...
Feb 14, 2006, 6:41 am
#4
Join Date: Feb 2005
Location: CHI, BOS, SFO
Programs: AA EXP, HHonors Gold
Posts: 1,667
Originally Posted by millionmiler
Thanks for the political commentary. I think I'll have another glass of wine now...
Feb 14, 2006, 6:44 am
#5
Join Date: Nov 2004
Location: US
Programs: LH and BA
Posts: 2,324
Originally Posted by Mateo4321
Have one for me too
Maybe AA should help invade Singapore to implement better US labor laws and replace alll Singapore Airlines staff with old FA who can' help in an emergency. Then in five years time when SQ files for chapter 11, AA cna take over thier routes...
(THIS IS SARCASM
)
Feb 14, 2006, 7:29 am
#6
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,077
Well thank you for stating the obvious. For that matter, no US carrier is as good as SQ. It would be more appropriate to compare SQ with CX since they are in the same league. Most US carriers are ranked as 3 star airlines, Jet Blue, Fronteir, and Midwest are rank at 4 stars, and only 4 airlines are ranked at 5 stars: SQ, CX, MH, and QR. Source: http://www.airlinequality.com/StarRanking/ranking.htm
Feb 14, 2006, 7:34 am
#7
Join Date: Oct 1999
Location: Third planet from the Sun
Posts: 7,022
How long do you think Singapore would last if they started domestic service withing the US?
Feb 14, 2006, 8:12 am
#8
Suspended
Join Date: May 2001
Location: DUS
Posts: 4,004
Originally Posted by Tango
How long do you think Singapore would last if they started domestic service withing the US?
The US Goverment is protecting domestic traffic rights like crazy , because they are very well aware that some airlines would be interested ( at least ) flying the lucrative transcons , especially as direct flights from their home countries
So indeed SQ, CX or EK, but also EL AL would make it even worse for the US competition...
To answer the original question, you do not compare a Chevy with a Porsche or some burger joint with Alain Ducasse. AA is catering to the demand of the US flying public and they want fares as low as possible...
Last edited by Threy; Feb 14, 2006 at 8:18 am
Feb 14, 2006, 9:10 am
#9
Join Date: Jun 2005
Location: WAS - (BWI/DCA/IAD)
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Posts: 3,086
Is any airline as good as SQ? 
Feb 14, 2006, 9:14 am
#10
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
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Posts: 62,948
Threy has some good insights - but one needs to look at the cultural framework as well. For better and or worse. The US (and Australia, for instance,) do not have cultures that promote the type of slavish service SQ can provide as a matter of course, and as has been pointed out, the US would not tolerate the kind of unfair labor practices (patently illegal under US laws) SQ follows. Enjoy!
Feb 14, 2006, 9:26 am
#11
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Originally Posted by JDiver
Threy has some good insights - but one needs to look at the cultural framework as well. For better and or worse. The US (and Australia, for instance,) do not have cultures that promote the type of slavish service SQ can provide as a matter of course, and as has been pointed out, the US would not tolerate the kind of unfair labor practices (patently illegal under US laws) SQ follows. Enjoy!
Feb 14, 2006, 9:31 am
#12
Suspended
Join Date: Jul 2004
Posts: 17,769
Originally Posted by studio76
While AA's service these days leaves A LOT to be desired and there is substantial room for improvement, what really "sucks" are the appalling SQ hiring practices governing cabin crew employment, and the 1950's era Singapore labor laws.
Feb 14, 2006, 9:35 am
#13
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,562
Originally Posted by formeraa
Maybe some of our more "mature" members can comment, but I remember traveling in the early 70's as a child. This was when FA's were required to be under 30 and single (or something along those lines). The US carriers' service was pretty darn good at the time with the notable exception of NW. Unfortunately, I never flew on AA because they didn't serve Seattle until after deregulation. However, UA and CO were excellent. Braniff was the BEST (steak between SEA and DFW and very child-friendly FA's).
The old days soind nice, but we are all better off as a result of deregulation (well, everyone except airline employees).
Feb 14, 2006, 9:39 am
#14
Join Date: Aug 2001
Posts: 9,677
Originally Posted by Tango
How long do you think Singapore would last if they started domestic service withing the US?
Feb 14, 2006, 9:43 am
#15
Join Date: Apr 2001
Location: Slackerville, FL USA
Posts: 1,844
Originally Posted by millionmiler
I'm writing this post from a Singapore Airlines flight from Singapore to Frankfurt using the onboard wireless internet connection. I'm sitting in J and the FA's are falling over themselves trying to serve me. The purser came by and put a pillow behind my head and brought some caviar from FC for me to snack on with my vintage champagne. I had the veal osso bucco (one of my favorite meals) for our "snack". I think I'll have the lobster for dinner before we land.
I'm done with my emails and now I think I'll chose from one of 60 movies on demand to watch. After that I'll recline my seat to flat and sleep.
AA really sucks.
I'm done with my emails and now I think I'll chose from one of 60 movies on demand to watch. After that I'll recline my seat to flat and sleep.
AA really sucks.
Maybe you can just go and fly SQ for all the flights you need. What's that? They don't go everywhere you want to go?..........................................