chuck1

I claimed a first class award to South America. I flew the first part DCA-AA-MIA-JJ-GRU.

This morning when I checked in with TAM (JJ) at GRU for my next sector to EZE, I was advised that AA did not collect the GRU international departure tax of BRL 98.00.

This is about $50 or so.

Should AA have collected this?

I know certain airports like YVR and BKK used to make you pay a tax at the airport, but now they are included in the ticket and collected in advance.

The check in agent at GRU acted like it should have been collected on the ticket.

My taxes were as follows..
5.00 YC
7.00 XY
4.95 XA
7.50 AY
26.00 ZQ (not sure what this is, but besides Brazil, the award ticket also has Argentina and Chile)
Total $50.45

Thanks for the advice.

UserMark

The BRL98.00 tax (approx $41) is supposed to apply only to tickets sold in Brazil. However, for tickets sold anywhere else, there is a similar tax of USD36 that is supposed to be collected. So there is not that big of a difference.

However, neither is supposed to apply if you transit Brazil for only 24 hours.

chuck1

Both on the outbound and return I will be in Brazil for less than 24 hours.

Should I ask TAM for a refund?