Trouble with AA ticket hold deadlines?

Old May 31, 05, 8:26 pm
Original Poster
Join Date: Mar 2000
Posts: 5,642
Trouble with AA ticket hold deadlines?

Have you run into problem where you put tickets on hold at certain price, but:
1- AA feels that even during the hold period( let's say 24 hours) the price is not fixed-that is it could go up?
2-On AA web site one place it gives you one date for hold perid and an other page an other date?
3-AA web site will say held until 11:59 of your time zone, but AA cancells them in whatever time zone they are doing their computer sweep that day? Does giving you the zone is meaningless/ misleading.
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Old May 31, 05, 8:50 pm
Join Date: Apr 2002
Posts: 1,299
I have found that sometimes the computer starts swallowing the seats at 12 midnight Central, rather than 2 AM Central, which is what the Hold receipt usually says – but I've never had a problem calling web support and getting it booked at the original price, no surcharge, with bonus miles. (Though, hmm, maybe I should get out of the habit of doing everything at the last possible minute…)
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Old Jun 6, 05, 1:58 am
Join Date: Jan 2005
Location: NYC
Programs: AA EXP; SPG PLT
Posts: 623
The worst is actually booking a higher fare basis code (like V for Q-miles) when a lower one is avialable, and then trying to buy the ticket online. It always "finds" a better fare, forcing me to call in every time to up the /F code.
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