Fare Reduced After Purchase
#1
Original Poster
Join Date: Jan 2001
Location: LONDON, UK
Posts: 132
Fare Reduced After Purchase
Hi. I bought the following for £297 with a promotional code from AA's UK website (I'm not sure of the exact fare class, but it's discounted Y): LHR-ORD-DFW-LGA-DFW-ORD-LHR.
Now I notice that AA's website has brought in new promotional fares so the exact same itinerary on the exact same dates. The new price is £230, with no promotional code available. Five out of the six flights are the same as my original booking.
Is this a case of "buyer beware", or can I expect AA to consider refunding the difference, either as a refund to my credit card, or in a voucher?
Now I notice that AA's website has brought in new promotional fares so the exact same itinerary on the exact same dates. The new price is £230, with no promotional code available. Five out of the six flights are the same as my original booking.
Is this a case of "buyer beware", or can I expect AA to consider refunding the difference, either as a refund to my credit card, or in a voucher?
#2
Join Date: Jun 2003
Location: CA, AA EXP, MR Gold, SPG PLT
Posts: 1,850
Five out of six being the same is probably one flight too few.
#3
Original Poster
Join Date: Jan 2001
Location: LONDON, UK
Posts: 132
The only difference was that the LGA-DFW flight was one hour later on the cheaper new fare! Is it still worth taking up with AA?
#4
Join Date: Jul 2003
Location: Toronto
Programs: AC, AA, DL, UA
Posts: 1,604
Originally Posted by COMPTON SID
The only difference was that the LGA-DFW flight was one hour later on the cheaper new fare!
Is it still worth taking up with AA?
#5
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by COMPTON SID
Is it still worth taking up with AA?
#6
Join Date: Jan 2005
Location: RDU
Programs: UA Platinum - HH Gold - Marriott Gold - SPG Gold
Posts: 76
Originally Posted by SquareDanceGuy
I'd call AA and ask 'em to reprice the ticket. If your international itin is now available for a lower price, they'll refund the difference to your credit card.
#7
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by cruisereg
Less the applicable change-fee correct?
Domestic itins are different: they do charge a reticketing fee for domestic, and I believe they only issue the refund in the form of a travel voucher. Does anyone have any recent experience with this? (i.e. will they now issue a monetary refund due to the fact that they're charging a reticketing fee?)
#8
Join Date: Nov 2003
Location: Chandler,AZ
Programs: AA Gold,DL SM.UA,HA
Posts: 119
After reading this thread I decided to check my Oct. res LGA-HNL. It had in fact gone down $190 for the exact flights. Upon calling AA last night was charged $100 fee and will receive $90 voucher.
#9
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Originally Posted by JFKATC
After reading this thread I decided to check my Oct. res LGA-HNL. It had in fact gone down $190 for the exact flights. Upon calling AA last night was charged $100 fee and will receive $90 voucher.
Cheers.
#10
Join Date: Feb 2005
Location: ATL, BER
Programs: AA LTGLD, DL PLT, SPG Gold, HH Gold
Posts: 474
thanks
I just saved $100 by repricing an international ticket - and they said my double-miles offer from Feb was not affected I had no clue one could do that hehe.
Thanks FT!
Thanks FT!
#11
Join Date: Mar 2005
Programs: UA 1K, Bonvoy Lifetime Titanium Elite
Posts: 38
Wow, this is a very timely topic! I noticed the other day that the fare for my itinerary was reduced and I've been kicking myself since I noticed.
I just called AA and they refunded $146 back to my credit card and also confirmed that it doesn't cancel out the purchase date which was during the double miles promotion.
Thanks so much for the tip!
^ ^ ^
I just called AA and they refunded $146 back to my credit card and also confirmed that it doesn't cancel out the purchase date which was during the double miles promotion.
Thanks so much for the tip!
^ ^ ^
#12
Original Poster
Join Date: Jan 2001
Location: LONDON, UK
Posts: 132
Actually a very nice lady on the EXP desk said my original ticket hadn't been issued yet (despite the website saying it had been on 2/18) - it was still in the London queue. So, while she could cancel the original booking and do a new one to save me £50, I wouldn't be eligible for the DBL05 bonus, as the ticket was going to be issued long after the deadline.
Or do you guys know something different?
Or do you guys know something different?
#13
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
My MCI-NGO fare for May dropped $50 from $577 to $527 on the web special. So I called reservations and they credited the difference back immediately (well it wasnt that quick..the agent had to call around...but it got done).
Thanks again FT'ers!!
Thanks again FT'ers!!
#14
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by COMPTON SID
Actually a very nice lady on the EXP desk said my original ticket hadn't been issued yet (despite the website saying it had been on 2/18) - it was still in the London queue. So, while she could cancel the original booking and do a new one to save me £50, I wouldn't be eligible for the DBL05 bonus, as the ticket was going to be issued long after the deadline.
#15
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Originally Posted by SquareDanceGuy
If your double mileage does not post, you can contact AAdvantage Customer Service after the fact and they'll probably correct the posting.
Cheers.