how do u cancel a refundable ticket?

 
Old Sep 16, 15, 8:58 pm
  #1  
Original Poster
 
Join Date: Jun 2015
Posts: 15
how do u cancel a refundable ticket?

can you do it online or do u have to talk to someone?

also is there any penalty involved or do u get all the money back to your credit card

thanks
diddy71 is offline  
Old Sep 16, 15, 9:12 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Posts: 39,949
Originally Posted by diddy71 View Post
can you do it online or do u have to talk to someone?

also is there any penalty involved or do u get all the money back to your credit card

thanks

If it is a fully refundable ticket then the airline will refund all money paid
If there is a cancellation penalty , then this will be applied before getting the refund

If you booked online at aa.com, you should be able to cancel online with AA. Alternatively can telephone

If you booked via a travel agent, it depends on the travel agent whether it can be done online - also check whether the agent charges a service fee
Dave Noble is offline  
Old Sep 16, 15, 9:25 pm
  #3  
Original Poster
 
Join Date: Jun 2015
Posts: 15
my grandma is flying in somewhere and id like to be there at the gate to help her through the airport so i planned to buy a refundable ticket go through security get here and then cancel it when im done
diddy71 is offline  
Old Sep 16, 15, 9:25 pm
  #4  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,511
American Airlines refunds site:


https://www.aa.com/i18n/reservations/refunds.jsp
JDiver is offline  
Old Sep 16, 15, 9:33 pm
  #5  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 13,138
Originally Posted by diddy71 View Post
my grandma is flying in somewhere and id like to be there at the gate to help her through the airport so i planned to buy a refundable ticket go through security get here and then cancel it when im done
Just tell the agent at the ticket counter that your Grandmother needs assistance, and ask them to issue you a "gate pass". That's usually granted without much questioning, and saves you the hassle of a refund.
swag is offline  
Old Sep 17, 15, 10:21 am
  #6  
 
Join Date: Apr 2014
Location: DFW/LAX
Programs: HH Diamond, AA EXP
Posts: 534
Originally Posted by swag View Post
Just tell the agent at the ticket counter that your Grandmother needs assistance, and ask them to issue you a "gate pass". That's usually granted without much questioning, and saves you the hassle of a refund.
yeah, this.
ericgdukie44 is offline  
Old Sep 17, 15, 10:38 am
  #7  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,511
Originally Posted by diddy71 View Post
my grandma is flying in somewhere and id like to be there at the gate to help her through the airport so i planned to buy a refundable ticket go through security get here and then cancel it when im done
Not an excellent idea; though it has been done, it is against AA Conditions of Carriage. If repeated, can be risky.

Should be easier to secure a gate pass to escort your frail elderly, disabled relative or unaccompanied minor to the gate.
JDiver is offline  

Thread Tools
Search this Thread