CX Seat selection for AA booking "on hold"?
Jan 12, 2015, 9:36 pm
#1
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,727
CX Seat selection for AA booking "on hold"?
I booked a CX flight with AA miles. It is "on hold" for 5 days, and it has been 24 hours since the booking. AA has given me the CX PNR. However, CX.com cannot find it. Is this normal? Now, in the recent past I was able to pull up an AA reservation that is "on request" (not yet ticketed) in CX.com, which I realize is later stage than "on hold". I am just trying to select seats as early as possible.
Jan 12, 2015, 9:58 pm
#2
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
You should be able to. Try variations of your first name and middle initial/middle name. If your first name is John and middle is Allen, try john; thmen johna; then johnallen. I find they vary between the bookings from trip to trip. Not sure why.
Jan 13, 2015, 2:17 am
#3
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,727
Finnair.com, which only asks for last name and PNR, cannot find it either. Maybe I've been given a dud by the Twitter team.
[edit] yep, dud by Twitter team. Got the correct one now.
[edit] yep, dud by Twitter team. Got the correct one now.
Last edited by italdesign; Jan 13, 2015 at 2:29 am