Last edit by: JDiver
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Primary contacts:
4333 Amon Carter Boulevard
Fort Worth, TX 76155
W. Douglas Parker
Chief Executive Officer
(480) 693-6775
[email protected] (will go to him at AA)
Sean Bentel
Director of Customer Relations
(817) 967-2116
[email protected]
Elise R. Eberwein
Executive Vice President People & Communications
● Facebook
● Twitter
More information at
● AA Corporate Structure
● elliott.org
Post #16 has some numbers useful for AA employees.
Primary contacts:
4333 Amon Carter Boulevard
Fort Worth, TX 76155
W. Douglas Parker
Chief Executive Officer
(480) 693-6775
[email protected] (will go to him at AA)
Sean Bentel
Director of Customer Relations
(817) 967-2116
[email protected]
Elise R. Eberwein
Executive Vice President People & Communications
More information at
● AA Corporate Structure
● elliott.org
Post #16 has some numbers useful for AA employees.
Senior management contact info?
#31
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
AA's CS is generally very good. The practice at AA is that if you send your concerns to someone else, the letter simply gets scanned in and handled by customer service (although you may get an email from someone saying that Mr. XXXX asked to have the matter looked into).
If you post the concern, you might get some specific advice here.
If you post the concern, you might get some specific advice here.