Community
Wiki Posts
Search
Old Apr 1, 2014, 9:50 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
Wikipost instructions: signed in members can minimize or maximize Wikipost by clicking on [-] or [+] box upper right of post, and edit this Wikipost to update.

Primary contacts:

4333 Amon Carter Boulevard
Fort Worth, TX 76155

W. Douglas Parker
Chief Executive Officer
(480) 693-6775
[email protected] (will go to him at AA)

Sean Bentel
Director of Customer Relations
(817) 967-2116
[email protected]

Elise R. Eberwein
Executive Vice President People & Communications

Facebook

Twitter

More information at

AA Corporate Structure

elliott.org

Post #16 has some numbers useful for AA employees.
Print Wikipost

Senior management contact info?

 
Thread Tools
 
Search this Thread
 
Old Apr 16, 2014, 6:32 pm
  #31  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
AA's CS is generally very good. The practice at AA is that if you send your concerns to someone else, the letter simply gets scanned in and handled by customer service (although you may get an email from someone saying that Mr. XXXX asked to have the matter looked into).

If you post the concern, you might get some specific advice here.
Often1 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.