Upgraded Seats Fall Through
Sep 6, 2002, 4:35 pm
#1
Original Poster
Join Date: Jul 2002
Location: JFK, LAX, LHR, DUB, MIA, ORD, MAD - heavy travel to all
Programs: EXP: 2014, 15, Final 7 Mo of 16, and all of 17 (soon to be '19-20). Big Bonvoy Users
Posts: 770
Upgraded Seats Fall Through
Here's the skinny:
Received a 72-hour upgrade notice for tonight's flight, well, around 72 hours ago for two people. Assigned different rows. No problem with that cuz it's standard.
Called AA, got assigned two great Upgraded seats together, and even noticed this onlinein my account a few hours later.
Lo & behold, today, when I go to AA.com, I notice that we have unassigned seats upfront.
Called AA, and they say we have been given an upgrade from our OG reservation and she would like to assign our news seats. Of course, it's not her fault that we went through this process already.
Whatever ... after going through this process we get our OG upgraded re-assigned seats and we are golden.
Question: does this happen to others?
Received a 72-hour upgrade notice for tonight's flight, well, around 72 hours ago for two people. Assigned different rows. No problem with that cuz it's standard.
Called AA, got assigned two great Upgraded seats together, and even noticed this onlinein my account a few hours later.
Lo & behold, today, when I go to AA.com, I notice that we have unassigned seats upfront.
Called AA, and they say we have been given an upgrade from our OG reservation and she would like to assign our news seats. Of course, it's not her fault that we went through this process already.
Whatever ... after going through this process we get our OG upgraded re-assigned seats and we are golden.
Question: does this happen to others?
Sep 6, 2002, 5:22 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
yes
Sep 6, 2002, 9:00 pm
#4
Join Date: Feb 2000
Location: Dallas, TX. AA Executive Platinum, Marriott Rewards Platinum, Hilton HHonors Gold VIP, Starwood Platinum Preferred, Avis Preferred Select
Posts: 863
Happens mostly to me when they swap the metal around. If the cabin config changes then UGs sometimes lose their assignment....
Sep 6, 2002, 9:06 pm
#5
Join Date: Sep 2000
Location: Westchester, NY AA P/3MM, DL SM/MM, STW PLT
Posts: 5,490
No. Better luck next time.
Sep 7, 2002, 7:35 am
#6
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,690
An adjustment for an air marshall?