Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > American Airlines | AAdvantage (Pre-Consolidation with USAir)
Reload this Page >

Do AAdvantage memberships expire?

Register
Community
Wiki Posts
Today's Posts
Search

Do AAdvantage memberships expire?

 
Thread Tools
 
Search this Thread
 
Old Dec 27, 2013, 10:31 am
  #1  
Original Poster
 
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,016
Do AAdvantage memberships expire?
I'm trying to apply for a Citi AAdvantage card for my wife and I can't login to her AAdvantage number. She hasn't flown any revenue miles in several years, but did fly on award travel last year, but the number and password isn't working anymore. Also their Find Password feature says "This feature isn't working, please try again in a few minutes."

So, do AA numbers ever just disappear and you have to apply for a new one?
bbriscoe34 is offline  
Old Dec 27, 2013, 10:42 am
  #2  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
After significant time passes, they do. Try a call:

U.S. or Canada
AAdvantage Customer Service
1-800-882-8880
Please say "AAdvantage Account" when prompted at the Main Menu.
9:00 a.m. - 5:30 p.m. (CT) Monday - Friday
JDiver is offline  
Old Dec 27, 2013, 3:04 pm
  #3  
Original Poster
 
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,016
It just says "Im sorry, I'm having trouble", when I say the AAdvantage #. Does that mean its gone?
bbriscoe34 is offline  
Old Dec 27, 2013, 3:09 pm
  #4  
In memoriam
 
Join Date: Jan 2011
Location: LAX
Programs: AA EXP, DL PLT, UA 1P, SPG Gold
Posts: 415
Originally Posted by bbriscoe34
It just says "Im sorry, I'm having trouble", when I say the AAdvantage #. Does that mean its gone?
Or AA IT systems are having trouble as they have been quite a lot recently...just try to speak to an AAgent
iridge is offline  
Old Dec 27, 2013, 3:44 pm
  #5  
Original Poster
 
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,016
Originally Posted by iridge
Or AA IT systems are having trouble as they have been quite a lot recently...just try to speak to an AAgent
LOL, 38 minute wait. Why can't they have online chat?
bbriscoe34 is offline  
Old Dec 27, 2013, 5:19 pm
  #6  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
You can always use Facebook, Twitter, etc. But sometimes phone answering time is reflective of irrops, weather issues, etc.

Originally Posted by bbriscoe34
LOL, 38 minute wait. Why can't they have online chat?
JDiver is offline  
Old Dec 30, 2013, 6:54 pm
  #7  
 
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,859
Any updates?
mikelat is offline  



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.