Using MEX as stopover on AA Award
Feb 15, 2014, 9:31 pm
#1
Original Poster
Join Date: Oct 2013
Location: BOS/VNS
Posts: 36
So I am flying PIT-ORD-MEX on March 9th and then MEX-LIM-GYE-UIO on May 27/28th.
Should not this trip be priced as PIT to UIO with a stopover in MEX? I keep going through the AA agents, but they are pricing as North America to Mexico and Mexico to South America rather than North America to South America. So 17.5k and 10k miles (total 27.5k miles) rather than just 17.5k miles.
They agree that MEX is an North American gateway city and I even quoted this from their website:
Q: Do one-way awards include any stopovers?
A: Awards between North America and Europe, India, Asia and Central / South America allow a stopover at the North American gateway. However, other one-way awards do not allow stopovers.
But they still say that it is not possible and try to send me to customer service on their website.
Should not MEX count as stopover?
Any tips/suggestions?
Could MPM be an issue?
Should not this trip be priced as PIT to UIO with a stopover in MEX? I keep going through the AA agents, but they are pricing as North America to Mexico and Mexico to South America rather than North America to South America. So 17.5k and 10k miles (total 27.5k miles) rather than just 17.5k miles.
They agree that MEX is an North American gateway city and I even quoted this from their website:
Q: Do one-way awards include any stopovers?
A: Awards between North America and Europe, India, Asia and Central / South America allow a stopover at the North American gateway. However, other one-way awards do not allow stopovers.
But they still say that it is not possible and try to send me to customer service on their website.
Should not MEX count as stopover?
Any tips/suggestions?
Could MPM be an issue?
Last edited by JDiver; Feb 15, 2014 at 10:24 pm Reason: merging three posts made within 30 minutes
Feb 15, 2014, 10:22 pm
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
As it's the weekend, you may have to wait a bit for an answer - but you may exceed the MPM for this trip by using LIM.
As this pertains to the pre-merger American Airlines, it is being moved to that forum.
As noted in the Welcome to the New American Airlines Forum! PLEASE READ BEFORE POSTING, questions and information pertaining to the existing AA or US operations should go in those forums as it will be quite some time before the two entities operate as a single airline.
Your understanding is appreciated.
/Moderator
As this pertains to the pre-merger American Airlines, it is being moved to that forum.
As noted in the Welcome to the New American Airlines Forum! PLEASE READ BEFORE POSTING, questions and information pertaining to the existing AA or US operations should go in those forums as it will be quite some time before the two entities operate as a single airline.
Your understanding is appreciated.
/Moderator
Feb 16, 2014, 12:17 am
#3
Join Date: May 2003
Programs: OW Emerald
Posts: 1,452
you may exceed the MPM for this trip by using LIM.
Feb 16, 2014, 1:44 am
#4
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Yes, MEX would count as a NA Stopover.
However, you can't just pick any airport along the way to your destination and expect it will be OK. There has to be a published fare for the routing on the carriers you are using.
However, you can't just pick any airport along the way to your destination and expect it will be OK. There has to be a published fare for the routing on the carriers you are using.
Feb 16, 2014, 5:01 am
#6
Join Date: May 2003
Programs: OW Emerald
Posts: 1,452
If they are different (e.g. one for PIT-MEX and something different for MEX-UIO) then your priced itinerary is a combination of those two tickets. To get a single Aadvantage award you would need a single fare from PIT-UIO, not a combination of two fares.
However, you can sometimes get a cheaper fare by combining two separate fares, so the fact that you get a combination of fares in ITA doesn't mean that a single fare doesn't exist.